My review is a horse of a different color. While they offer some septic services, they don't cover pumping. HOWEVER, when Rachel answered the phone and broke th news, she was quick to recommend a service in my area and provide their phone number. I know you're not looking just for a "niceness" review, but she represented the kind of helpful customer service I value these days, and I'll be sure to use them when I have drain unclogging issues in the future! read more

We had a major sewer pipe blockage in an older industrial building. Years before, a machine shop had clogged this drain with what can only be called cement. It was jammed solid and we, the new tenants, had no idea. When we installed a new piece of equipment and nothing would go down that drain, we were in a jam. water everywhere and an expensive new machine was unusable. All Owners came right away and figured out the problem. They had the right equipment to get through the blockage and get us up and running. It was a big deal and they did a great job! Highly recommend! read more

I am so disappointed in the customer service with this company! I called because of a clogged toilet. The woman who answered was curt and confusing, and when I asked for clarity on the price she said it started out at $475. That was steep, so I said "ok, thank you but no thank you" and she hung up on me. I called back and told her there was no need to hang up on me, and she hung up on me again. I called back multiple times as I want to talk to an owner, and she hung up on me every single time. If this is the way they treat potential customers, I am all set with their service. Wow, how awful! (I don't know why my review says I am in CA; I'm in Wilmington MA) read more

Chris came right out to us in Portsmouth NH very quickly and was kind and clear in explaining everything he was doing all along the way. Cleared up a block in our line 70 ft out! Probably the neatest hand writing and full explanation on our invoice. Money well spent! Thank you!! read more

I recommend AODC to friends families ANYONE! they send out knowledgable technicians and stand by their work! Michelle is an honest and involved VP, who cares about her customers! I will use them over and over! Thank you ! read more

There is a plumber by the name of Mario with whom I had a very pleasant experience. Very professional, courteous, efficient, polite, personable, and knowledgable about his profession. I submitted my ticket with the housing management 3 prior to this review and it was never addressed. I bumped into the housing manager and I told him about my situation. Well I gues he called A.O.D.C and Mario came to my rescue. He resolved the issue with 30 minutes of his arrival. he showed me the issue and that the issue was resolved by testing the end results. He seems to be very good at what he does. Thank you Mario. read more

Andrew came to our house last week to do some water jetting of problematic drains in front of our garage. Initial attempts did not yield hoped for results. Whereas others may have walked away and said the situation couldn't be improved, Andrew went above and beyond the call of duty. After opening the garage, we found water coming from beneath a bookcase. It turns out there was an unknown drain underneath the bookcase that was contributing to the problem. After working on this additional drain, significant improvement was noted. Andrew was also able to determine the path of the drain and offer ideas on next steps should the need arise in the future. The following day we had a heavy rain and, for the first time in many, many years, we didn't have a huge puddle in the driveway in front of the garage. So, it looks like we're all set for now. We really appreciate Andrew's integrity and dedication. Highly recommended! read more

They came out to help fix a sewer smell in my basement. They fixed the vent pipe and the found a hole in the pipe left by another drain company. I was very pleased with how nice they guys were and how helpful read more

The worst. I asked to have them show up to drain trap basin and unclog so it could drain into sewer. They came with a shop vac. 5 Gallons. Not the truck with the pump to go down the 12 ft. needed. I sent the guy home in 15 minutes when I saw what. he used. I had the town drain. I called back and the technician planned to stop by, telling me they did not have the capability to drain or suck out basin, and it was good it was clean. He would come to unclog. He called me back to say that his boss wanted 125.00 paid upfront for the time the guy came to do nothing. And wanted 1.5 times what I eventually paid for from ATLANTIC. Poor service, arrogant staff and bait and switch tactics. Wouldn't recommend, and after posting I got a response from the company telling me I was rude. I just reported the facts!! read more

Jason came, he unclogged, he conquered. In all seriousness, this company is unparalleled: they were on my stoop an hour - to the minute! - after I called and pleaded with them to save my tub drain from itself. Jason assessed the situation, resolved it, annnnd in the interim fixed our toilet bowl (GRATIS). In the future, it may be a more expedient move to call these fine folks as opposed to general plumbers for drain work; their prices are comparable and their creds are impressive. read more

Couldn't say enough great things about this company. Not only was someone here within an hour of calling, the guy was super nice & cleaned up after himself. I expected to be faced with a huge bill and was more than pleasantly surprised at how reasonable the fee was! I would not hesitate to recommend this company or use them again should the need arise. Thank you All Owners Drain Cleaning!! read more

Excellent company! They responded promptly to a problem I had with the sewage pump in my basement. They didn't wait until the shit hit the fan, and for that, I am grateful and odor-free! Woo!!! read more

Second time using All Owners. Best drain cleaning company around. My wife clogged the kitchen sink pretty bad to the point we had standing water in the drain pipe all the way to the basement and of course it was Sunday. Called All Owners up and got a call back within 15 minutes. They showed up ahead of the scheduled time and were in and out in about 30 minutes. They charge a weekend fee but it's not crazy and I expected it. Quality work and a fair price. read more

Had a block up in our sewer pipes (nasty!) recently, and looked online for Drain Cleaning near Malden. This place came up, so I called. Man on the phone was polite, thorough, and said someone would be out within an hour or so. Two men showed up in about 75 minutes, they went straight to work, and were friendly and quick, and efficient. AND, here's the best part, it was MUCH cheaper than I had assumed, and than the Roto Rooter companies are. Two thumbs up!!! read more

Made an appointment with them and they said they'd be there between 8 & 10 in the morning. The van pulled in my driveway at exactly 8, they were in the house by 8:03, out of the house by 8:12. The guys were very professional, extremely nice! Drain's been working great since then! read more

as good as it gets for this type of thing!! Came right away, thier fees are posted on thier web site, charge is reasonable, guy was really nice and professional. GREAT JOB ALL AROUND!!!!!!!!! read more

Awesome service! Cleaned my drain for a fair price and even cleaned up after. Their website lists the prices up front - how long has it been since you've seen a business do that?!? read more

Prompt. Polite. CLEAN. Reasonably priced. And they fixed the job the other guys didn't do properly. Can't beat that.

Had a blockage in the main sewer line to the street due to roots. Of course it happened in the middle of a long weekend the day after the Pats game. Found All Owners Drain Cleaning, Inc. here and saw that the reviews were great. Called them and got a call back from Jay within 30 min. Was told that the guy (Mark) would be there within an hour. He came on time and spent over 2.5 hours doing the job including getting the equipment in and out and clean up after. Mark made sure it was done right. Non of the other "famous" companies like "Rotten Routine" :) that did it before were that thorough. The price was right too even with the weekend $50 surcharge. I would definitely recommend their service. read more

these guys are the best of the best!!! the cheapest most professional and he even cleaned his mess. I will never use anyone else.