These guys are the best. Had a main sewer line blockage shortly after wife being in hospital and…read morehouse company due soon. Panic! They sent a pleasant, personable tech to my house within hours and solved the problem. If you ever have a drain emergency these folks will address it in a competent, thoroughly professional manner.

I had clogged kitchen sink and contacted them on Monday night, they quickly responded with an…read moreestimate. They also gave me multiple availabilities for the next day. The technician Santo came and fixed the clogged kitchen sink drain. It was deeper clog so he used a long snake and made sure the pipe to the main drain was unclogged. He also gave me tips to prevent the same thing happening again. I would use them again in the future.

I don't normally leave reviews, but I had a great experience with Drain Flow. They responded…read morequickly to my call about a plumbing leak, thoroughly diagnosed the issue, and communicated clearly, which made everything easy. What I appreciated most was their integrity. They walked me through the options and gave clear recommendations about what was truly worth doing and what would give me the most value, without trying to upsell unnecessary work. They were professional, respectful, and even made a point to clean up the area before leaving. Easy to work with, and I'd definitely use them again.

Tony and the Drain Flow team are excellent! Responsive, knowledgeable, and always willing to help…read more They've helped us with time sensitive issues (busted water heater) and everything in between. I highly recommend Drain Flow.

Rapid Flow was able to come and save the day on Saturday when my house trap was clogged and water…read morewasn't draining. They picked up the phone, got me in touch with service person, arrived in window they gave me, unclogged and cleaned pipes, and cleaned up and left. It's wasn't inexpensive, but I think the rate is reasonable for weekend service. I think I would've paid just about anything anyway. It was a nasty mess... I tried several local plumbers first but didn't have success getting them over to the house. I hope never to deal with such issue, but I know exactly who to call first.

Service, Quality and professional these guys are great, they respond quickly and do the job right…read more would use them again. They know what they're doing and it'll get done right first time.

Within an hour of us calling, Christopher arrived fully equipped to help us clear a stubborn shower…read moredrain. About an hour after that, he had not only fixed the problem, but also took a look at the rest of our plumbing system and gave us thorough instructions how to upkeep it ourselves (and therefore save lots of money in the process). Speaking of money, he was upfront about costs of service, so there weren't any unexpected or hidden fees. Best of all, he was respectful to us, our home, and our appliances. Christopher went above and beyond to help us on a stressful Saturday morning - highly recommend his services for anyone who needs plumbing assistance!

I had an emergency plumbing situation occur on the evening on December 30th. The sewage was coming…read moreback up from the shower and toilet and all tenants in the house had to stop using any drains immediately. I contacted other companies who would not be able to come out until the next morning. I contacted 24 Hr Drain Cleaning & Plumbing and Chris came out within 1 hour. He explained the situation to me, what he believed the issue was and what needed to be done. It took about an hour and he resolved the issue and had the drains unclogged and functional again. Chris was very professional, timely and great with communication. I highly recommend his services and am very grateful that he was able to help us so quickly during a very stressful situation and so close to a holiday.

Russ is one of a kind, a true gentleman. When you call Quality Sewer & Drain you get answers…read morequickly, there is no run around with Russ, if he says he will be there, he will be. His knowledge and experience are broad and valuable. He can see the BIG picture which helps save money, time and aggravation. The value added through the incredible service and unparalleled attention to detail from Russ, and Quality Sewer & Drain have saved me time and time again. Before you dig, snake, jet, camera, or call anyone else, CALL Russ! You will not be disappointed.

Quality Sewer & Drain had come out a few weeks back to clear a blockage that the 'we do everything…read moreguys' couldn't clear or even diagnose properly ultimately saving me thousands of dollars. You read that right. Thousands. On Quality's recommendation --- I had Russ and his crew come back & install an outside 'clean out' to facilitate any future issues. Not a small job for sure ... but again Quality did a great job at a very fair price. I found Quality Sewer & Drain by accident (truck graphics are effective) and I'm so glad I did. Russ & Tito are the best. I'll never call anyone else.

The plumber that was here was super efficient, kind, respectful, super smart and did a fabulous…read morejob. The price was reasonable. I highly recommend!

I highly recommend drainsters. They were professional, reliable and reasonable. Number +1 (617)…read more285-4275.

We had water in our basement and trouble with the toilets so figured it was a clog. Called on a…read moreSaturday morning just before a major snow storm, so very anxious to get it fixed and not heard back from a couple phone calls to another number. So glad they were the ones to get back in touch! Kaiden was on it immediately, found the clog, took care of it and we were back in business in less than an hour. We could not recommend this business highly enough!

Had to have the pump in my basement bathroom pump-up tank replaced. While the job was eventually…read moredone, there were a number of problems. First, the tech misquoted the pricing (three times) on his way in - by several hundred dollars. I found this out being handed the bill on his way out the door - 'I made a mistake'. When taking the tank apart, broke most of the PVC connecting to the septic tank. It was all replaced, so I guess I got some of my money's worth, but they were unable, for some reason, to remove one of the tank cover bolts, so they just spun the cover around on that one bolt. We won't know until warm weather if they were successful in properly sealing everything back down. The entire area around the tank (my utility room) ended up literally soaked in septic tank water. The removed pump was deposited in the middle of the floor. (At one point, they wanted to walk a bucket of vaccumed up septic water through the house to dump it in my upstairs toilet.) There was no care taken to protect carpet in the process of removing any of the old (septic) materials out of the basement. There was no effort made to dry or disinfect the utility room at all. The second reason for the call was a clogged sink drain upstairs. We provided access to the cleanout downstairs. When the pipe was finally snaked, the resulting black clog coming out of the cleanout missed a waiting trashbag, and was deposited on the carpet, splattered in a living area. There was no protection used on the floor at all. The tech said, 'I sprayed cleaner on it, it will dry with no stain'. It took me personally two hours plus of cleanup work to remove the mess they left. I also spent another hour or so disinfecting the utility room. With their own photographs for evidence, I still had to make a number of calls to get the attention of their office manager, who finally agreed to a small refund to cover my time. This ended up as a bill of around $2000. Although the work was 'performed', apparently the concept of customer service has been abandoned in our current culture. I couldn't help feeling like they thought I should have had no complaints. I had a bunch, and frankly the $250 compensation off the final bill was still insulting. Overall, a horrific experience - I would not recommend this company to anyone, for anything, thanks.

Technician did a fantastic job. I have a new condo and the builder poured grout down the drain of…read moreour tub when they were tiling it. The technician that came out spent 2 hours working tirelessly until it was fixed. They also came early and updated with timing. 10/10.

They were extremely unprofessional, then charged us hundreds of dollars to lie to us and then…read moreliterally do the "incorrect" thing found, incorrectly AGAIN. They all were unprofessional, never fixed anything correctly and lied repeatedly. Then Michael Wetmore chose to be extremely rude and unprofessional when we called to inform him as well as request our money back for lies and extremely poor/incorrect work done.

Great experience with Drains by James for a frozen sewer line. The front office was helpful in…read moregetting an emergency repair setup for me. While the fix could not be completed on the emergency call as more specialized equipment was needed, they promptly returned to complete the job. "Say" and the rest of the crew were polite, professional and got the job done. Highly recommended.

I had one of the guys come out last Friday. From Drains by James…read more He very kind. On time. The only thing he did was find my septic tank cover for me very greatful for and dug it out. And he told me $545.0 Finding out I needed a hydro jetting He said 1,200.$ For the first 2 hours and then 450 every hour after. To hydrojet my pipes. I asked him if the 545.00 I paid yesterday we would account for anything. They said no. I also asked if they would give a discount. Offering $50.00 discount I asked how much the hydro was again and they said $1,200. For 2 hours. And every hour after that would cost me $450. I told them that I would call him back. I called another company to come out. Look at my problem. They suggested I need ed to get hydro jetted. Which I didn't disagree. And he said after the job was completed $295.00. different company completely charged me way less. And didn't give me any b******* line or make me feel like if I didn't make a decision right then and there that I would have nobody to come help me. The guy on the phone kept saying you have like 10 minutes and our day is full. Like he's trying to stress me out or something that if I don't hurry up and book I there will be no more openings for me. Save myself a bunch of money by going somewhere else that wasn't so pushy .