Staff is great with pets and care about everyone. The spa sessions are amazingly perfect for your…read morepet and well worth it!

Kim is amazing. I love all the staff and I am never left disappointed. I would highly recommendread more

We scheduled appointments at Furchild's for two of our dogs- nail trimming and DIY wash. Website a…read morelittle clunky in trying to schedule those four unique events (e.g., some amount of doing each one separately, and poor visibility as you book one to see if there would be space at roughly same time to reserve the others). Eventually it all worked. Store is located in the heart of historic O'Fallon, IL district. Arrived on time and were warmly greeted. Space is set up with some fun and unique doggy items up front, and the services in rear. Nail trims went off without a hitch-very friendly and capable staff doing the work, and I liked that they dremel sand the sharp nail edges! Staff then helped get us set up at the two wash stations. All supplies readily available including various shampoos and conditioners, brushes, towels etc. Liked the stations a lot, only downside was running out of warm water at the end. Overall very good experience and will use them again.

I went back a second time even after my first bad experience, and I'm so glad I did!! This time the…read morestaff were amazing and helpful and showed me how to find and use their services and they did a great job clipping my dog's nails. They were quick to help me and ask if I needed anything. They set the standard for professionalism in the business community!

I highly recommend using country estate kennel! They are great with my dog Gibson. He loves going…read morethere.

We have never had to our 3 yr old Australian shepherd Rebel. I felt guilty doing it. After picking…read morehim up today I would certainly board him again here. And will start getting his grooming done here. Staff made us feel very comfortable calling them to check on him. He looked great,

Many years ago, in 2007, I found work at the refinery and needed a place for my two large dogs. Kim…read moreand Jackie were godsend to me, and knowing they were so well taken care of was a relief to me. I can say with a 1000% certainty that this is the greatest place to leave your dogs for doggy daycare. Buddy and Maggie loved it there.

We have been using Club Paws for the better part of 5 years and have been thrilled with the…read morebusiness. We have seen the business grow and expand the area they have available for the dogs. The staff and owner have treated us and most importantly our dog very well. During the pandemic they have put protocols in place to ensure the safety of their staff as well as the pet owners. Club Paws is an excellent dog care and boarding operation and I would highly recommend this business to any dog owner.

3 strikes and we won't be back! In August of 2021, was told…read morethat our puppy could be dropped off after 7 on way to work for a grooming appointment at 9. So my husband attempted to drop him off and nobody was there. He waited until 730 and brought him back home and went on to work. I get a phone call about missing the appointment, explained what happened and rescheduled for the following week and them assuring that someone would be there at 7. My husband showed up the following week to drop our puppy off and AGAIN nobody there. He called , waited until 715 and a girl showed up. She was not nice to my husband and told him that they don't open until 8 unless we had an appointment. He explained that we did and she was rude. Jump ahead to October we made another grooming appointment and play day, dropped her off at 9 and picked her up at 330 and they forgot to groom him. Most recently I dropped him off for a grooming and when I picked him up the lady was very rude and unprofessional.

100 hundred stars if I could rate it. We took our dog for beginning obedience and intermediate…read moretraining. We couldn't have been more pleased. Linsey was positive, learned all the dogs names on the first day, and was quick to discern what each dog needed to accomplish the task at hand. Our dog became so comfortable with Linsey that we are now taking the dog there for grooming.

My pup has been going to this place since he was just about 4 months old Everything seemed good…read moreuntil about 6 months ago the 1st episode I had. Is he had contracted kennel cough? From. There? He was treated and of course had his shot but that doesn't prevent Your pet from getting it only not so bad Then there was an incident when I picked up my pop and he came Running to me shaking scared and peeing all over I asked what had happened to him And if he had Been locked Up all day I was assured That he wasn't but he Was trembling He was very scared of something and was again peeing everywhere I know my pet and I know that that was not his usual behavior something happened and I don't know what. Then About a week ago I took him again and within a couple days noticed his cough Sure enough I took him to the vet and he had kennel cough again. The vet had advised me that this is very highly contagious and that they could bleach everything but unless they closed their facility down for 2 weeks they. Were not going to clean this out as it is airborne of course they have not done that and I am very sure that this is going to continue to pass. Around to everyone's pets. Not to mention after a year and a 1/2 of going there never once had they asked me until just a few months ago for his shot record so they're. Not keeping up with insuring that these pets that are going there for day care have had their kennel immunization. The staff girls are friendly So it's unfortunate that it's not Is kept up to date with The immunizations. For the animals that are being brought in and it's a shame that they are not closing down to take care of this problem rather just let it keep. Being passed from animal to animal I have the vet records from both dates to back up

They graciously accommodated up for an off-hours, Sunday-night pick up. Our dog was happy. They…read moreseemed to truly care for the dogs that were there.

We took our boy there when we left for 5 days. Michelle had first met us at a park and explained…read moreall of her business practices. She also asked me several questions about our dog and took notes. I could tell instantly that she is a dog lover. While we were gone, she sent me photos of him and gave me updates. He was much happier sleeping in a home (vs an outdoor kennel) and she even provided the dogs an outside kiddie pool to enjoy. When I picked him up, she seemed genuinely sad to see him go. Normally, he jumps up on me when I've returned to a boarding businesses to retrieve him as he is so happy to go home. This time, he was very calm and took his time hopping into my vehicle. I could tell he was well cared for! The price is fair and comparable to other boarding places. We have found a new caretaker for our pet!

Doc Buller is the best! The staff is always friendly and helpful. They offer options to help make…read moremeds, etc. more affordable. They treated my dog with care and kindness. I have gone here for years and never had a bad experience. Definitely recommend!

I have never been so disgusted with a service before in my entire life…read more My husband and I visited the facility on January 6th and had an appointment for 4:40. We showed up at our appointment and it was the worst experience of my entire life. The staff in general was okay. I do not blame the receptionist and I thought the first tech was polite. After that, everything went downhill. We contacted Bethalto Animal Clinic simply to get our yearly exam and get my Dog's vaccines up to date, was we recently moved from Jacksonville, Florida to the Bethalto area. First off, the services were anything but affordable. It was over $200 for a simple exam and 2 vaccines, one of which was an oral vaccine. When I had originally scheduled the appointment, I ensured to ask if I would be allowed to be with my dog during the exam and throughout the process, as he doesn't know people at Bethalto Animal Clinic yet and neither do I. I was told yes and that the only things I would not be present for, was blood draws and if he ever needed x-rays. When we went to the back room with our dog, the tech was kind and was asking us of our concerns. Not once did she try to get to know Wilbur (our dog) and not once did she try to get him comfortable. We brought his treats with us to help him adjust a little easier and they were not used. Once she was done talking to us, she informed us that she would need to do a blood draw for one of the annual tests and we said okay. She took him back. When I tell you my dog screamed, I mean he absolutely screamed. Not once have we EVER heard him scream like that. We have been to multiple vets, and never has he been nervous or scared like he was there. They come back 20 minutes later only to tell us that everything was done. The Vet brought him in (who I have never met) and did not tell us how the exam was, discuss any issues we had, address a single concern, absolutely nothing. We paid over $200 to listen to my dog scream and I cannot tell you how disgusted I am, not only with myself for bringing him there, but for this clinic to treat my dog the way they did. We weren't even introduced to the Vet or anything. I felt talked down to when trying to discuss a potential food allergy (diagnosed by my precious 5 star vet) and it was the saddest experience of my life. I cannot describe to you the feelings I have. I will not bring a single living being to this facility ever again, and I will continue to inform everyone in my circle about the horrific treatment of my dog. This facility should be disgusted with themselves. My dog is a member of my family. For you to treat him like a number is unacceptable.