My 88-year-old father lived at Peakview for about one year. Prior to his move, we had toured about…read more5 other assisted living facilities and thought Peakview would be a good choice. From the beginning, we experienced issues where services and ADL care tasks were not being performed by Peakview staff. The tasks detailed in his care plan such as laundry, changing of bed linens, shower assistance, and grooming were simply not being completed. As family members, we were constantly following up to why these services were not being done. Every time we visited my father, we wondered what issue we would have to deal with. When we contacted Peakview management regarding these issues, we were always politely told that they would be addressed. Unfortunately, nothing ever changed. We also experienced issues with Peakview's medical management process and medication chain-of-custody. At one point, we considered contacting the State of Colorado to file a complaint. During his residency, we experienced multiple occasions where medications were lost and/or incorrectly dosed. We also had issues where Peakview didn't perform timely updates to their medication database. Lastly, we had times when my father was being incorrectly billed for medications what were never administered. At one of our final care meetings, I can still remember the Executive Director saying, 'Let us (Peakview) handle the day-to-day activities of daily living, so you can enjoy quality time with your loved one.' Our experience with Peakview was nothing like that. At the end of my father's residency, we were paying close to $9000 a month and Peakview was still not consistently performing tasks documented in his care plan. After our 3rd formal care meeting, we decided it was hopeless and made the difficult decision to move my father. Peakview is a modern facility and some of the staff members are very nice. Don't be fooled. If you want your loved one actually cared for, don't choose Peakview.

Absolutely run in the opposite direction, Do Not Enter this facility. I would NOT recommend…read morePeakview to anyone who cares about the care given to their loved one. My mother was with Peakview for almost 3 years and the beginning was great. within 6 months the level of care dropped drastically. COVID can not be blamed for everything, that is not an acceptable reason. In one year alone there were "3" executive directors, three head nurses and periods where no one was there to supervise the nursing staff. The staffing changed weekly with no consistency of care. I was there visiting and checking on my mother every other day for the time she was a resident. The most basic care needs were not being met, including basic hygiene, weekly housekeeping and trash removal. Complaining fell on deaf ears. Care reviews were made very 6 months without notifying the family and level of care charges increased with ZERO communication till the next month billing. The services being charged for were not being provided and no refunds were every made even when the level of care was reduced. I received an email from the E/R the day she was admitted for the E/R room for her copay charges. That is how I was notified she had been taken to the hospital. Her care was non existent, she ended up in the hospital with a highly contagious intestinal disease because she sat in her own dirty pull ups. Needless to say....She never returned to live there after that. That experience completely ruined her health. I could continue but have said enough......RUN for the hills ! !

It saddens me to leave this review. After many years of our family members living there, we moved…read morethem out for their well-being. When I look at the reviews on this page, I would say these WERE accurate, however, they have new leadership and subsequently, the service has significantly declined. - Staff are leaving left and right. Outside of front desk staff, you'd be hard pressed to find more than a handful of staff who have been there longer than 2 years. And honestly, the reason most of the residents haven't left is because it's just so hard of an adjustment moving elders. But many families and residents have shared their concerns in whispered conversations. - Leaks throughout the building but mostly on the second floor, which have resulted in mold and leaks to the first floor multipurpose room. - A whirlpool that is a selling point but has hardly, if ever worked. - Ignored emails or calls from concerned families. Or responses from leadership that are brash. - Someone else already mentioned in their review the front desk staff who don't acknowledge/speak to people -- that's guests and residents alike (why would onsite leadership be okay with that?). - All of this while prices have consistently been increasing. The final straw was Garden Plaza recently came under new ownership -- Life Care Centers of America. Name sounds familiar? Maybe because they were ground zero for elder deaths at the beginning of COVID. A five second Google search will tell you everything else you need to know. Here are the most notable legal actions against the company: 1. Medicare & TRICARE Fraud ($145 Million Settlement with Dept. of Justice where concerned employees were the initial whistleblowers) - Oct. 2016 2. Wage and Overtime Class Actions -- 2015-2020 3. Patient Abuse and Neglect Verdicts -- 2022 & 2024 4. Employment Discrimination -- 2024-2025 & active investigations in 2026 Garden Plaza is the Independent Living side and The Bridge at Garden Plaza is the Assisted Living side. Now most of these lawsuits are related to skilled nursing (aka assisted living or rehab), but the point still remains that this is who now OWNS Garden Plaza, coupled with lackluster onsite leadership.

It's nice I would recommend coming here my dad said the cnas were super nice he loved itread more

I found myself needing some expert guidance when my Mom started to decline due to dementia. It's a…read morescary and confusing world out there for anyone who has tried to figure out the assisted living system and the worry of finding a safe, comfortable and caring facility. The home care service I was using at the time referred me to Phil Hotaling and what a blessing that was! Phil helped me understand so many issues when it came to being in assisted living and what was and what was not provided. He arranged visits with different homes and together we toured each one. He guided me through the questions and issues pertinent to each home. I selected a wonderful place for Mom! The assisted living home has room for 8 residents and is run by a fantastic couple who live there with their two children. Mom is happy there and I'm happy she is well taken care of by loving caring people. I would never have found this place on my own without Phil's help. Thank you Phil for your help, your guidance and just your wonderful heart and caring about your clients and their family. I would never have made it through this last year with Mom and then Dad needing care all on top of two knee replacement surgeries! Getting Mom and Dad together again at Leawood before he died means more than you'll ever truly know.

Not being from Denver, I was not familiar with Assisted Living places in Denver when I needed to…read moremove my sister to one. My sister's doctor's office recommended Phil Hotaling to me. He has been a God Send! He is very familiar with Assisted Living facilities and their strengthens and weaknesses. Phil helped guide me through the process of finding the best place for my sister to continue the next phase of her life. Thank You Phil!

Hired by the families to give support to their seniors, I have gotten to know not just the…read moreresidence of Lincoln Meadows but also the staff . Having both my parents in assistant living in AZ and now working with other families I have seen many . But I wanted to take the time to write a quick review about Lincoln meadows as I honestly can say they are up there on the scale of my favorite places to work and had I known this years ago would of moved my folks there. Staff is amazing and love their compassion for their residence, very clean, price I hear is comparable ,food is better than most and location is even better. Keep up the great work guys hope to see you soon!

This is by far, the best community in the area. The staff here are so caring and they smile and…read moregreet you as you pass them in the hallways. Somebody from management is always available to address any concerns that I might have about my parents. I believe my parents are receiving the best care available. My dad requires a lot more care than my mother does and moving them. Here took a lot of stress and pressure off of my mother, and she is thriving as she no longer has to worry about caring for my father as much. My dad is thriving too, and has been working with the therapy people that are in this place. The food is wonderful and I try to eat here every weekend with my folks.

Morningstar at Jordan is a beautiful facility. It is clean and well taken care of. The staff is…read morewarm, kind, and very caring. My father has had wonderful nurses and caregivers. He really enjoys the staff. As his daughter I can also say, the staff is what makes this facility rise above the rest!! This staff bends over backwards to help our father as well as our family!! Thank you so much!!

You always worry about giving up the care of your family to strangers. It cannot he helped. Their…read morehealth, wellness, and daily activities are forever changed, and you have to hope that you haven't chosen a terrible place for their final years. After having experienced two grandparents in the general retirement area, and one of those grandparents later in memory care, I can say with confidence that the family chose well with Morning Star. Yes. There are always difficulties in communication, insurance, billing, and everything else that you might expect from dealing with any sort of business entity at all. This simply comes with the territory. But what makes me happy with how my grandparents lived out their time at Morning Star is the respect, dignity, and help that they got from a great staff. If my grandfather was feeling ill, the staff would bring soup to his room. If he needed help with medicine, there were services to assist in managing his pills. Finally when he died, the staff was helpful to the family in planning for my grandmother. In memory care, my grandmother was taken to every meal, she was brought to the daily activity session, and was never just left in her room to fade away. Her defiance was met with patience, and the staff always let us know about anything she might need (socks, pants, etc.) The last few years of someone's life is an uncomfortable topic. Death is an uncomfortable topic. But I'm so happy that Morning Star made my grandparents last days more bearable. If you have any questions about Morning Star from a family perspective please let me know!

I volunteer at various senior care facilities throughout Metro Denver and this one is among the…read morevery best. Friendly staff, elegant environment, residents seem happy. Really good energy here. Shalom!

"Wow," is about right to express our impressions of Shalom Park! We had that "WoW!" experience!…read more When our mother fell during a recent visit, we wanted to find a place that would care for her during her rehabilitation. We found the perfect place for her in Shalom Park! The nursing quality and other staff were so attentive and our mother actually enjoyed her stay! While she never liked PT, they pushed and encouraged her repeatedly, gently, to get out of the room. We are very grateful for the care she received! Thank you, thank you, thank you!

At one of the most difficult times in my mom's life, Carillon made it easy. My mom was one of…read morethose that was NEVER going to leave her house but fate had different plans. Upon breaking her hip, we realized that home was no longer the safest place so we looked around at quite a few independent/assisted living places. Once I walked in Carillon, I KNEW this was the place. It looks like the Four Seasons! You don't feel like you are in any kind of home for older people and it honestly has such a wonderful, welcoming charm. Owners are from here and plan on staying here and will respond at ANY time and are remarkable and their staff is so amazing. Fast forward several month, my mom said she doesn't even miss her house!!!! We never thought she'd ever feel that way but Carillon made it so!!!

My MIL moved here just before Thanksgiving. We looked at several other places and this one was…read morehands down the best. Tracy and all the staff are so welcoming. I love the concept of this place! It is so clean. The units and common areas are beautiful! They recently helped us plan a birthday party for 23 people for my husband in the private dining room. A big shot out to Tracy (yet again), Alberto, Kayleigh, Heath and many others for making this event so special. Everyone commented on how fantastic the food was - even better than most of the highly rated restaurants close by for a fraction of the price. I would not hesitate to to move my own parents here. In fact, they raved about how great this place is and commented on how fantastic my MIL looks. They loved seeing her have a sense of humor that they have never witnessed before. This is place is simply the start of a new chapter in someone's life. I am so grateful!