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    All Seasons Landscaping & Hardscaping

    5.0 (3 reviews)
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    Ask the Community - All Seasons Landscaping & Hardscaping

    Emerald City Chimney, Inc. - Before and after of a partial chimney rebuild down to the attic and back up.

    Emerald City Chimney, Inc.

    (52 reviews)

    Holy smokes (pun intended). What a great company! I called because I had a chimney cap that was…read morewonky which I thought was initially installed with a lifetime warranty by Emerald City. Turns out they installed my other chimney, a mixup on my part as I have two fireplaces. Bruce came out and inspected, rightly so, he was confused because the one they installed was in great shape! But he didn't stop there, even though they didn't install the wonky one, he made his way to the other side of the house, on a pretty darn hot day where roofs can amplify that heat and realized that was the cap I was calling about. But rather than dismissing it because they hadn't done the original install, he righted it and didn't see it as having any serious problems. He went far above and beyond. What an act of unexpected kindness! Holy smokes (pun intended). What a great company! I called because I had a chimney cap that was wonky which I thought was initially installed with a lifetime warranty by Emerald City. Turns out they installed my other chimney, a mixup on my part as I have two fireplaces. Bruce came out and inspected, rightly so, he was confused because the one they installed was in great shape! But he didn't stop there, even though they didn't install the wonky one, he made his way to the other side of the house, on a pretty darn hot day where roofs can amplify that heat and realized that was the cap I was calling about. But rather than dismissing it because they hadn't done the original install, he righted it and didn't see it as having any serious problems. He went far above and beyond. What an act of unexpected kindness!

    Awful and unacceptable service - couldn't even get off the ground! Scheduled estimate 2-4pm window…read moreand was told they'd let me know ahead of time so that I can get off work to meet and not wait entire window. Person not only didn't give me heads up, he showed up before the time window and texted me that he's here. I rushed back home in hopes he's waiting for me but he was gone and nowhere to be seen. I tried to call and text him with no avail. Both texts and phone messages say they don't receive them and to call the business directly instead. Finally called the business who couldn't find him and was told he took pics and doesn't need to come back. Spoke to them on what I wanted done and was promised to get an estimate that same evening. It's been almost a week and nothing. No call, no email, no estimate, no nothing. Unprofessional, extremely disappointing.

    All Seasons Landscaping & Hardscaping - landscaping - Updated September 2026

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