I was told they had the best lumber in this area especially compared to the big box stores. I don't…read moreknow if this is true or not as the pieces of wood seemed the same to me honestly. But I am definitely not an expert on wood pieces lol! However, the staff was wonderful and really helpful! It is good they know what they are doing when it comes to measurements and advice what to do with any problems. Victor was friendly and wonderful in our initial asking to pre-order. Then John was absolutely a mathematical genius ( since it was obvious that this wasn't my best subject lol!) as he helped us figure out what we needed to order based on our measurements and checking that we had everything down. He was great and friendly and the BEST! He must have worked in the industry as a builder or contractor bc he knows what is needed in a project, answered my multitude of questions! Big B really has an asset in him working there. Unlike the big box stores, often you have to try to locate someone to help you and often you get that is not my department! So you are in good hands at Big B. And I notice many well known contractors and fencing companies buying from here. This is an ACE store and also makes keys. The only con in this store is it feels dusty and dirty. My skin just breaks into a rash bc I feel the dust and the shopping carts are filthy with layers of dust. Maybe bc they are a lumber yard and cut the wood there so it goes everywhere. They could wash the cart more often. Most people there are construction type of guys, and I didn't see any female customers come to think of it?! So men probably don't care bc they work with this on a daily basis. So the staff and lumber get 5 stars. Tip #1 you can get some cut pieces of leftover wood for free in the back. Tip #2- you bring your measurements and pictures of what you want or your project and they figure out how many you need. If I relied on my own math, we would have been in trouble! So John will help you figure out how much you need as I am sure the others working the desk can do the same thing so rely on them. Tip #3 - they are good about returns. And delivery was free for me which made it so much easier. Thank you, Big B! So 5 stars for service and lumber. One star deducted for dusty/dirty feeling of floor, shopping carts and merchandise.

What a joke this company is!!!! Called spoke to the lady she said she had all the wood I needed in…read morehand called back to pay and they somehow didn't have it anymore!! They're saying 2-3 weeks now no wonder they have 3 stars save your time go somewhere else!

Not all heroes wear capes!…read more I way underestimated what it takes to mount a wall fan. After much trouble, my wall anchors had disappeared into the wall. Dismayed, I quickly sped over to Ace Hardware Oakley for some toggle screws, disheveled, drywall dust in my hair. I entered through the front doors feeling a little low. Then suddenly, help appeared! Benji not only kindly advised me on my options, he threaded the toggles into the wall mount plate for me in-store, complete with washers, so they were ready to go! I really appreciated this. Human kindness goes a long way these days. And often times it's the littlest of things that gets you over that hump so you can finish your project. I'm convinced that by day Benji is providing stellar customer service at Ace Hardware Oakley, but by night...he possibly uses his superhuman handyman skills to fight crime. (And sidebar- who knew Ace Hardware carries such a fashionable line of sunglasses and the most hilarious line of cards and sarcasm gifts. I'll be checking out their garden section on my next visit.) Thanks Benji and Ace! You saved the day!

Needed a live plant for a birthday gift last night. Was headed to another large hardware store but…read moretook a wrong turn:( I then realized there's Ace, the neighborhood place! After a stressful commute home I wondered in to a relaxing setting as soon as I walked in. I went to the garden area, they had exactly what I needed, & more! It was the perfect stop, along the way home, full of plants, garden decor and even a birthday card, at the perfect price! Jim at the register was unbelievably helpful and funny, he was great to interact with. I am happy I was able to visit local businesses and get what I needed and more!

I love the new group of employees there. So helpful and friendly with the engagement party/dinner…read morefor my niece. selection of Tables Chairs and Extra Bar-b-que needed. The Pop up Sizes the 20 Foot long ones really helped with the weather and the side skirts keep our quest warm. We rented the out door heaters that blew gentle heat under the pop ups witched really helped with the older quest. Table Options and Linens to match. Silverware and Cutlery and Glasses. ask for Kay sweetest event planner she thought of every thing.

Awesome service for pickup the day before Thanksgiving, and returning today was easy peasy. They…read moreare quick, kind, and attentive. Definitely recommend to rent from here.

Griselda was a HUGE HELP picking out our kitchen sink! She is so knowledgeable about all of her…read moreproducts!

Store is great Big selection of Ridgid, Reed ,and all kinds…read moreof tools and materials Cast Iron pipes and fitting Price is good and reasonable. Stuff is very helpful Definitely recommend It is much better then Home Depot or Lowe's

Always amazing workmanship, value, professionalism, quick turnaround at Kirk Welding. I've been…read moreseveral other times purchasing some angle iron and metal bars for some work and home projects, but I needed something to insure that safety was at the biggest concern and needed some bars welded for some audio systems I deploy for events and these guys delivered. Thank you for the amazing craftsmanship and quality work!

Good job and timely. I would definitely use their expertise again. They repaired a brace that broke…read morepart of a recliners frame.

We rented a top of the line Class C from this company which is individually owned by Eddie Warde…read more Everything about the RV was stellar, service was stellar, etc. Noteworthy is that every time we had a question we were able to text Eddie and receive an immediate response. We highly recommend this business and would definitely rent from them again.

I used no limit trailer rental to move some furniture that I bought with an enclosed trailer. It…read more was super clean which was greatly appreciated because I was able to keep my brand new items in perfect condition. He had tie down and everything I needed which was a bonus! Made moving so easy! will be a returning customer and would also refer to family and friends

Great service. Great family ran business…read more Employees very helpful to senior citizens Renting dept is very good. Ace handyman excellent .

It's called CUSTOMER SERVICE!! AND they got it! Take a screw…read moreor a nut to the counter in that section of the store! They find it for you. Fast too, I might add. They won't run from you when they see you coming. I was amazed and in love. It's is my go to hardware store! They have most things. Why go to the rat race when you can go where it's Fun to shop. The value and prices aren't bad either. It's worth going where you get respect. Ace, Ace, that's the place!

I love this place. Whenever i need a piece of equipment for once a year, example, lawn aerator,…read morethis is the place to go. Feeling frisky and want to paint your house??? Why buy a brand new unit you'd use once?? Rent it. I have always been greeted and helped by friendly and knowledgeable employees. They explain how to use the machine and help loading if necessary. Rates are very reasonable and their equipment is always reliable. Jimmy deserves his own shout out. Super nice. I mean, Cresco should clone him. Just an outstanding employee who seems to really enjoy his job.

Came here because I was looking to rent a metal detector. They actually have one! It's not a high…read morequality one but it worked for what I needed it for. The check out process was super simple. I was in and out within 10 minutes, maybe even less. Returning it was equally simple. My delight was they didn't charge me for the full 24 hour rental even though they had the right to do so. It was my first time here and will definitely use them again in the future for any rental needs. I sure wish more business had customer service like these folks!