The control panel is lastly fitted and it looks fantastic on the wall. They came in time and did a…read moretidy job. The application is compatible with my phone, and all the sensors are configured. The house is a lot safer to-night.

I called this establishment yesterday morning to inquire about their services. The owner, Danny,…read moremet us at the property two hours later. It is now the next day at 11 o'clock in the morning and the system is being installed. That is amazing service! My installers name is Mike. He is kind, courteous, patient, and informative. I've asked him a lot of new user questions And he is very patient in answering. He provided me honest and educated answers. The price of the system is reasonable. Danny listened to our needs and did not sell us more than we needed. He provided us exactly what we needed! I am thankful to these gentlemen for providing safety to our home! I highly recommend this business to anyone needing home or business security and piece of mind.

I greatly appreciated having a home security system installed by Longhorn Smart Home Solutions!…read more Good price and exceptional service! I had used an ADT system for years that needed replacement and ADT service had become problematic. It is great to see a local independent company do great work with exceptional 'old-time' personal service! I highly recommend Longhorn Smart Home Solutions!

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

I have been using them since 2018. They responded immediately to my phone message for quotes,…read moreinstalling my system just a few days later. They were professional, knowledgeable and polite. They even swept up and vacuumed before they left. Mary and Jimmy have been patient with any and all the questions I had. I was so impressed I had them install a system in my shore house and AirBNB. They recommended things I had never thought of that made being an absentee owner so easy. The cameras are exceptional and even caught a thief. Being a former LEO and in Security, I am impressed with their top of the line equipment and the monitoring company is fast! I highly recommend this company.

Ok 5 years later I still give a 5 star review! Several things have happened all fix in hours but…read moretoday an assault on employees cameras were jammed by bad wifi issues and Security Consultants Pros helped NY business within minutes for proof to police. Awful situation for a small business however extraordinary 5 star service to help you and your business out of a jam. Cameras are excellent and customer service is 10 star!

Very happy with Central Security. Eric is the consumate professional. He didn't try to oversell us…read moreon unnecessary equipment and went out of his way to make sure we understood everything about the new system and how it worked. HIs honesty and integrity stood out from ADT, which lied to me and wasted hours of my time telling me I could get a digital landline at no charge from my internet provider, which was not true. Central does not need a phone line of any kind and I can arm or disarm my system from a key fob. Easy! Of course we tripped the alarm accidentally the first few days and they called right away to make sure we were ok. Great service at a great price. Very happy with Central Security.

I moved recently and needed to re activate a security system for which my new home was wired for,…read moreso after reading a lot of reviews and websites, I went with Central Security and was glad I did. Eric set me up exactly how I needed and took the time to go over everything as this was my first security system after living in high rises for the past 18 years. Just as important, Eric made me feel comfortable to get in touch with any further questions in the future. From observing him work, he's the type of guy to get details right and ensure a proper install and service. The pricing is very competitive and I like how Central Security is upfront on the cost without the need for a long term contract (just a 90 day cancel which is reasonable). I like doing business with straightforward companies and people, recommended!

We had a great experience with Securimax and are very happy we chose them. After a few incidents…read morenear our home, we decided it was time to invest in a full security system with cameras. We spoke with several companies, both big national providers and smaller local ones, and ultimately went with Securimax. What stood out was their local presence and the hands-on approach, especially from Jack, the CEO. The installation itself was fairly involved and took most of the day, but everything was handled smoothly and professionally. Since then, their service has continued to impress. They're very responsive whenever we have questions and have been flexible in helping us adjust or expand the system as our needs evolve. Overall, it's been a really positive experience.

We have been using this security system for almost 3 years and they have been fantastic! All of…read moretheir technicians are super friendly and polite. On Friday they sent another technician, Andrew, that was quick to address the problem and diagnose the issue with a smile on his face. We plan to continue using Securimax as long as we're in Austin.

Updated: the system is broken AGAIN, had a technician no call no show today…read more They remain garbage Absolutely a nightmare from start to finish. The initial sales call went super well, they got out to replace our vivint system within a week which is where the problems started. It took them no less than EIGHT TRIPS to finally get the initial install finished, and each tech they sent badmouthed the work done by the other techs, and management was utterly clueless and absolutely incompetent. The install work was incredibly sloppy, and we had to have painters out to repair all teh damage they did to our walls. They used a weird hodge podge of equipment and software, and we remain deeply unsatisfied. AVOID like the plague.

True protection until the system doesn't work and they don't help you at all. Worst customer…read moreservice do not use them. My system has been down for two months and they charged me over $100 to come out weeks ago and still nothing. Bad customer service

Hubby and I bought our first home and were wanting to purchase an alarm system. Andre (the fella…read morewho knocks on the door) came by and asked if we were wanting to purchase the system. from day one this guy was AWESOME. so easy to talk to, super laid back, and ALWAYS happy. not annoying happy either. anywho, we explained that with the move and being first time home buyers we weren't able to purchase something. at the time. he came by every few months to follow up. THANK GOD. the last time he came by we finally purchased. AND I COULDN'T BE HAPPIER! system installation was a breeze. I wish i could remember his name, think it was Darell? anywho he was awesome. he handled my crazy hyper dog very well. Anyways, he showed us step by step! went through the website, helped me download the app, made sure to look the other way when i was putting in codes. it was great. Today, My alarm went off while I was at work. My heart skipped a beat or two when i looked at my phone and had Email alerts, text messages, voicemail - from a real person. I had been alerted by my app and my mother in law (emergency contact) I called back to see what had happen. I forgot that I had my sister and her kids over. One of the kiddos open the door to let the dogs out and thats why the alarm went off. I was so happy to find out that I had a video captured! - SO HILARIOUS, my nephew (the one who open the door) went RUNNING when the alarm went off. I cried from laughter when watching the video (your able to save it by the way!) The company even came on the intercom and asked my sister if everything was ok. I seriously couldn't be happier. LOVE YOU GUYS!

Excellent technical knowledge, thorough/detailed planning, expert installation, professional and…read morefriendly service. Exceeded all our expectations for home security (and we are very picky and called around). Paul worked with us ahead of time to ensure our needs were understood for our newly-constructed home, and Joey did an amazing job installing the system (efficiently and flawlessly) and providing training on how to use it-- from keypads to smartphone app setup to Austin PD alarm registration. Our home was armed and monitored upon move-in, taking one headache away from the chore of moving. We highly recommend Blue Line for your home security needs.

I joined ADT a few months ago and I had to have a technician come out and replace my detector in…read morethe attic because it fell off. The next day I set my alarm to leave my house and it went off. I called last night we tested it they don't know what's wrong with it so I had a virtual call today from 1230 to 1. It is now 1:35 PM, I have not yet heard from the technician. I called to find out what is going on because I have to leave and I won't be back. This is not my fault! It is ADT's fault that My Alarm is not able to be set. They needed to call me at the regular time so now I have to freaking sit here and wait. I've never experience anything like this and I have so many bad reviews on this company and I'm believing every single one of them. This is their fault they should be on top of my appointment.

AVOID! If there is one company that deserves to go out of business it is ADT. Seriously, avoid…read moresigning up with them no matter how often they call you, text you, email you or show up at your front door. Here is what they don't tell you even if you have a premium service: 1. "Dispatching police" means they only push a button to send the police. They do not follow up after that or confirm IF the police showed up. So when you are out of town, such as I was for 2 different break-ins, they will not tell you the break-in status of the house. Police may not even show up as they did in my case since I received no call from Austin Police when my door was left wide open by someone that entered the house thru a window. 2. The audible alarm goes off for only 4 minutes before going silent. Again, ADT will never follow up as to why the alarm has not been shut off. You are 100% responsible for understanding what happened even if you are out of town for several days and leave the alarm on until you or someone you know can go to the house to see what's going on. 3. ADT sensors and mobile app require constant updates and repairs. ADT will try to charge you for the repairs even when the equipment is faulty or improperly installed. 4. Your home/renters insurance covers the loss of personal items. ADT will not reimburse for lost items if your insurance pays for it. ADT Theft Protection Guarantee is just marketing and simply redundant. 5. ADT hold times are an hour for anything other than setting up a new service. 6. Contract terms are very broad and you cannot get out of the contract even if the equipment doesn't work and they have provided no security whatsoever. 7. And then there are all those class action lawsuits that are self-explanatory.

We just had some windows installed which disarmed an entire zone of our house. I called Granite…read moreSecurity to help get our home armed and secure again. They were able to send someone out the very next day to fix our issue. They did great work, were SUPER friendly, and provided us with great service. I am very appreciative they were able to work with us and solve our problem. Thank you!!! We will be enrolling with service through Granite very soon!

It is unfortunate that I have to write this review for a security company…read more I inherited a un-monitored security system with my home purchase, which I have never used. This morning the keypad started to beep (very loudly). This was all of a sudden/while we were sleeping - so I am guessing some sort of malfunction. I called the service number but since it's Good Friday the service station was closed for the weekend. I called the monitoring station, and they informed me they have a on-call technician that can help. Here is where the trouble began - they refused to call the technician because I was not on their monthly paying plans. Just to be clear - they had a way to help me out but chose NOT to because I was not on their monthly plan. It was their system that was malfunctioning, but no - no help. They implied I should just endure the alarm all weekend - till their service station opens on Monday. If this was their response to a non-emergency situation where they had the means to help - I wonder what they will do in an actual emergency. My recommendation - pick someone else.

Very Very upset with this company, STAY AWAY from even a phone call to this company!!! I spoke with…read morea guy name Jase on the phone, do not even give these guy's your name, I called to find some info on home security systems & these guy's or guy "Jase" was the absolute worst sales person I've ever spoke with! What tops it all is I noticed a hard inquiry on my credit report, not sure how he did that with just my name & address, however it's terrible for a Co. to want business so badly that they take advantage of consumers. Hell I even had a guy show up @ my door with security equipment I had no idea he was coming. I will be going to the Attorney Generals office, about the hard inquiry on my report!! TERRIBLE TERRIBLE Co.!!!! Julius Jackson

Fast and easy set up great rates. Tech was friendly and fast had mask on entire time. Let's see…read morehow so service goes and I will update after 6 month.