IF YOU HAVE A UNIT AT THIS LOCATION LEAVE NOW!!!!!!!! The rat problem is horrific! Rat feces and…read morepee all over our belongings. My husband has had a unit here for almost 5 years and they just recently changed ownership and it just went downhill after that! The smell is awful LIKE SOMETHING DIED AND THEY HAVE TRAPS OUT HOWEVER ITS TO LATE!. Do not recommend this location at all.

Amazing customer service. Jee is super nice and welcoming, a real gentleman. Storage units are nice…read moreand clean.

The place is clean, well lit and convenient if you live in the Summerlin area. The price was…read morehigher than other locations but the convenience was worth it. The access system is all done on your smartphone phone. Pros: the moving carts located inside the doors that allow for easy transport to/from your unit. Well lit Clean Cons: Limited access hours Limited parking when it's crowded to load unload One of the two elevators is out of service and causes delays when it's busy.

Great pricing, nice facility, easy to work with, convenient location for those in Summerlin Westread more

Tracie was so professional and so nice when i first came wakking into the store. Im not used to…read moredriving a big truck and she helped me calm my nerves down. I ended up parking the truck to the far back (when she said front), but still was so patient with me. Thats when Ed and inspected the truck and told me I need a little more gas. They both were very friendly and patient. I will definitely be going there again when I need a moving truck. Tracie and Ed deserve a raise!

This is a BUYER BEWARE warning, as my issues with this location have to do with the raising of…read morerates, and not the service or staff. I moved in last December(2024) and acquired a 5'x10' unit, which wasn't the best price, but this location is within 5 minutes from my current home. When I was moving in I ran in to a nice guy in the elevator who was moving out and warned me that day, how this location will raise rates without much warning. He was moving out as he refused to pay the higher rates, as he had just recently moved in, and they had already raised his rates. I was moving in that day, and well, not much I could have done either way, but in due time, my rates did in fact go up with a 1 month warning, due to higher cost the facility had to now pay was the excuse given. I rent a small space, that I didn't enter or touch in almost 6 months, so not really sure what cost there was that justified $20 more per month(when there were tons of deals offered for new units online), but there it was. I planned to move out sooner, but had an emergency home repair that delayed it a few months, but I have now moved out. I had a unit ages ago at another storage place, and I was there several years with maybe one $5 increase, maybe? And let me say, the staff here was great, always friendly, other people who had units were always pleasant(helped out, held doors, elevator, etc.), the building was always clean, overall a nice place. But when you raise rates knowing most people have few other options in the moment, I find that disgusting. I was very fortunate in that I'm going through a divorce, and my wife moved out abruptly, so that gave me storage space in my garage I didn't have before. For many people in between homes, cities, or even jobs may not have an option of moving elsewhere, or the money to even do so. Giving a 1 month notice on raising rates, when you haven't been there a year, is just taking advantage of people in possible bad life situations. I don't know if places offer contracts that they won't raise rates for a specific period, but if they exist, I would suggest a place like that over this Storage One. What was to stop them from raising my rates again in 3 months, or 6 months? Nothing, as it is left to the powers that be, and if they want and need more money because they can there isn't much you can do. Sadly, this is the world we now live in, and really the only thing I can do as an individual is to warn others. So, consider yourselves warned, and I hope this helps someone not get in to a situation, that they can't easily get out of.

Always great service here from Diane & Ron ( on site…read moremanagers)Have rented short term & long term. Currently I have my RV stored. I am very comfortable with their care & security. Value is good & I am a customer because they treat us well & appreciate the extra care they provide us Highly recommend if you need storage in Las Vegas@ a central location!

I've had my things here at Stor-it Mini for over 7 years! Yes, 7 years. If you're looking for a…read moregreat, reliable & super genuine storage company, this is the place ! Their spaces are affordable & clean. Also, they're safe. I've never had any issues with them & Diane (Manager) is literally THE BEST! She'll always go ABOVE & beyond to help. Sadly, I've grown up (LOL) & I have a bigger house now to Store my belongings. I only wanted to write this review to tell DIANE & THE ENTIRE STOR- IT MINI STAFF THANK YOU FOR STORING & PROTECTING MY BELONGINGS.

Each time I patron this location, Jacob and Yvonne far exceed my expectations!! I have witnessed…read morethem clear out a full waiting room and every customer leave with a smile. My reservations are always handled timely, the accessories I need are always on hand, and the customer service is second to none!!

Jacob and Kristeena are very good, the customer is immaculate. I was very impressed! The team…read morework and knowledge of both of them. We went to a storage company prior and the guy who showed us the unit was like "i don't know he just told me to show you". But then we stopped here and they were very helpful and put my mind at ease because it was a last minute decision. They had everything we needed truck, dollies etc. thank you guys and keep up the good work. You are appreciated!!

Good access to the elevator, makes moving easy, Even if…read moreit's late in the evening you can get to your unit.

Hands down the best service ever. Leah at the front desk is awesome…read more VERY thorough and helpful with the whole process. I highly recommend this location.

Units are very clean and sore the hallways there's no debris or mess anywhere ever everybody is…read morevery friendly inside their units and mines their own business very professional I'm very happy to rent two units right away from me it was great because they were close by and they made it convenient for me to move my stuff from one unit to another unit because I downsized in the process went smooth. Love it

We have a storage unit at this location. On 3/29/2026 my family were bringing two pickup trucks we…read moreloaded up to put in storage. We pull in and start to unload and a lady by the name of Sandra came out hollering at all the customers that were unloading there cars & trucks had to be at least seven people she was yelling. What are you doing we are closed and I said it says 6:00pm on Sunday's and it's only 5:00pm! Well we are closed and if you all use the elevator your going to get stuck and have to call the police to get you all out! So either Public Storage needs to fix your information or Sandra wanted to skip out early? But at the end of the day Sandra needs a little more customer service training! I attached photo of your hour's!

I've had my storage for 4 years Kathy is Amazing always…read morevery good vibe Storage is always nice and clean

They never seem to be open during their hours of operation....and they keep raising the rent!!…read more The gate is broken half the time and they lock their dumpsters so you can't even throw a soda can away

Got what I ordered online, security seems to be good. Folks working up front were very pleasant to…read morework with.

Could not find what we were looking for even though website has it as it does . Disappointed due to…read morethey had the lowest rates

This place was overall pretty easy and convenient. However, we were incredibly put-off by the…read moreattitude of the first person we came into contact with. We wanted some help to get our car down from the attached tow (hence why we kept the uhaul an extra day, and didn't try to do it ourselves at home), and this guy looked at us like we were complete idiots and said, "you need to go over there. It's going to cost extra", and pointed off into the lot without going into specifics. Thankfully, we decided to go inside and Ryan changed our entire experience around. Not only did he apologize for any confusion (not his fault), but helped us quickly and kindly (and did NOT charge us extra money for the help). If it weren't for him, this would have been an incredibly disappointing experience.

I use this location of U Haul whenever I need a rental truck or trailer. They always have…read moreavailability even on short notice. I have their app so the paperwork is pretty simple and I'm usually in and out in a few minutes.