No problems.. On time, communicates well, respectful of our property and a super price on budget…read more. Thanks for a job well done

DO NOT USE OR TRUST BUDGET PLUMBING HEATING AND AIR! Colt Plotke and Brian Calfee basically…read morehustled me to get my plumbing job...a pretty major job for a home owner. Ripping out my sewer lines and replacing them to my septic. Call me crazy, but when you have sewer lines replaced outside, one would think that would include actually burying them. The gist is, I own a cabin that I rent on Airbnb. I don't live in the area, but my parents do. However, they both had Covid pneumonia and weren't able to be there for the work to really monitor what was going on. Colt asked that I just trust them, have some faith. I stupidly chose to do just that. Even after explaining to them that I was a single mom on a pretty strapped budget and that $5k was literally everything from my savings, they still did this. Unfortunately, I had a renter coming to stay at the Airbnb, and had to have the job completed before they arrived, so I was on a bit of a time crunch. They quoted me a price between $5-7k to do the job. I told them my cap was $5k, and if the job would be any higher than that, I'd need to continue shopping around. They took the job, and said they would do it for $5k. That is on the contract we signed. I had a great conversation with the both of them, Brian and Colt both assured me they would leave me 100% satisfied, would guarantee their work, would give me a price breakdown of where the money was going. I got none of that. Instead, what I got were excuses as to why they couldn't give me a breakdown of cost for labor, parts, and the use of machinery. I also got the pipe they replaced left, rather than being taken as trash, and now have to find a way to dispose of. I also got pipes that are literally sitting above the ground. Just waiting to freeze, because instead of burying them, they covered them with pea gravel, which the rain promptly washed away two days later. When my dad went to check, everything was sitting exposed. I contacted Colt, as he is the owner. I sent him pictures and a video of how it looked. My driveway was caved in from not being filled properly on the part that was covered. They took about 3 ft off my driveway, by placing a clean out where it will be in the way of anyone pulling in. And of course, the 75-100ft of pipe that was sitting above ground and exposed. He proceeded to tell me I'd have to hire a landscaper to come bring in dirt and more gravel to cover (even tho gravel was supposed to be part of my contract). He had Brian call me (he refused to call me back) and Brian did a lot of yelling at me, then hung up on me. I texted Colt multiple times, only to be ignored. I asked him today if my work is still guaranteed if the pipes freeze and bust as a result of him not having them buried, and extended one last olive branch to try to get them to finish the job they started, and his response was to stop texting him. He referred to him having a contract with Deer Lake golf courses in his pitch to get me to go with them. I asked if they or any of their other customers would be happy with having their sewer lines left above ground. I have never dealt with more unprofessional, scam artists. I have pictures and the contract I'd be happy to share with anyone considering using this company so you can see what you'd be getting yourself into. Please beware of their ethics if you choose to go with them.

These guys are so professional, so efficient, and so reliable…read more Very grateful they fixed the roof after my neighbors trampoline damaged it.

I called for a leak and they came the very next day. No problems since and two family members have…read morealso had awesome experience after I referred them. Excellent company and very reasonably priced. Most importantly, they do what they say they are going to do!

Shaun installed my Dad's Rinnai combination boiler and water heater and Dad appreciated Shaun's…read moreprofessionalism and technical skills. The initial and new Rinnai unit was purchased from a company in Springfield, but the unit was a lemon which required Shaun to return many times to Dad's home to "correct" the unit per Rinnai's request, after which Rinnai eventually replaced the unit with a brand new one. Fortunately, the 2nd unit works great. Shaun was so patient working with Rinnai, as well as Joe, who communicated with Rinnai many times about all of the trips to fix the initial unit. We very much appreciate Farr Better Plumbing and highly recommend them! Thank you Shaun and Joe!!

Farr better plumbing truck had loose gravel sitting on the bumper while driving 55+ mph, rocks were…read morefalling hitting cars, slowing down traffic. We had to get out at a stop light and clean the gravel off for them, they remained unaware even after honking and a person approaching the back of their vehicle at a stoplight. USDOT 4472256 at 4:29 on 7/8/26

Trevor Lee and the folks at A1 did a terrific job on my roof. Their pricing was fair, their…read morematerials top notch, and the installation was competent and efficient. Cleanup was outstanding as well. I'd use them again on any home I own in Springfield and recommend them highly. John Williams

Awful experience after the storm I had to use them for a second year in a row terrible…read morecommunication didn't replace damaged drip edge. I asked for an estimate to replace the drip edge. They quoted me for the spots on the drip edge. They wanted to replace so they still didn't replace all of the drip edge they replaced my gutters, left pieces of my gutters behind in the yard had to come back out and get it. They didn't sweep the yard with a magnet to clean up any of the nails and screws. Couldn't get a hold of anyone. Took forever to responds to my emails. I have to send multiple emails to get a response, awful experience for using them two years in a row, never will use them again. Complete rush job Need to improve on customer service as well as providing quality services

Although they are too booked out, tim gave me a recommendation quickly and kindly , no wonder they…read moreare in such demand !

I needed a bunch of doors adjusted on my house and I was lucky enough to find this fine company…read more They told me they were so busy that it would take 6 to 8 weeks before they could help me, and they even recommended other places if I was in a rush. I figured any place that was so busy that they were turning away new customers was a place I wanted to deal with! I waited until they could take me, and they sent an excellent employee who did all the work in a very reasonable amount of time and they charged me under what I thought it would be. I can't recommend this place more highly!

Stay away from this guy. He installed a furnace and air…read moreconditioner,unreliable, unresponsive. He installed flue pipe wrong on furnace which caused exhaust to be drawn into furnace, when technicians came from Kansas city to check it he would not come out and they would not work on it with out installing technician. Almost $10,000 and he left it not working, it was installed on March 24 2022. We had to heat house with fireplace. Stay away from this guy, I had to hire Larson heating to find the problem.y

Mike has serviced our A/C unit and furnace. On multiple occasions he came out immediately to…read moreprovide our home with air/heat without charging us for after hours/weekend fees. He was knowledgeable, explained to me what was wrong, and what steps I could take to prevent some of the issues in the future. I have used several HVAC companies over the past 10 years over multiple counties/residences. Wheelers blows the other companies out of the water. Professional, exceptional, and friendly service! I would highly recommend Wheelers! You will not be disappointed! -Kathryn F

Did crappy job on our roof in 2020. Didn't put underlayment under parts of our roof, did garage…read moreeves wrong...

We have a vacation/Airbnb home in Branson and we were told by our guests after a storm that there…read morewas a leak in one of the bedrooms. I called and spoke with Danny. He had somebody out within a couple of days and they fixed the issue (luckily didn't end up being anything major). The communication from Danny and his guy who did the repair was great. He texted me photos of the issue and got everything corrected. Thank you so much for your responsiveness and taking care of this for us!

Great communication. Accurate quote. Quick work. I wanted gutters, but this company also was able…read moreto help with new siding and skirting, all in a few days project, within a week of getting the supplies.

Just had gutters and gutter guards installed today. The team that came was quick and efficient…read more They made sure to ask me about certain downspout placement and explained the best placement. They did a great job of installing the gutters and not leaving a mess. I felt the price was good as well. The owner came and looked at everything with me after they had finished.