I was seriously impressed with my experience with Schaeffer mechanical. They were timely,…read morerespectful and fair. I called and they answered immediately, they had me scheduled for the next day! They were able to salvage my leaking mixing valve on my water heater and noticed that it only needed a new grommet. While they were at my house they also serviced my HVAC system and took the time to educate me on how to maintain the mechanical systems in my house. Overall their tech was professional, tidy, and friendly. I was impressed with the quality of work and I felt they did a good job.

By far the very best! Sheaffer Mechanical is the only company we use and always our first call!…read moreGood rates, good people, great quality work and fantastic customer service. Ryan, Susan and team have saved us several times in a timely manner! Most recently this morning when we had an issue with our air conditioning. We just cannot say enough, thank you so much!

Diligent service and very fast response to a 5am Saturday morning water pipe burst…read more Eddie responded to the call instantly and arrived when promised. He made an immediate repair to return the water supply to our home. Then he outlined a definite long-term solution including an on-the-spot consultation by Ken Husband for future structural and aesthetic repair options. Ken explained the process and defined the timeframe that he would return to evaluate the full extent of the water damage. The rate for emergency service was right in line with expectations. The approach was clearly customer-focused and team-oriented. This is a local business that I trust and absolutely recommend.

Our A/C system needed a new part and Mike came and took care of it with a fast turn around. He…read moreeven set up the system to make it more convenient to retrieve the filter and replace it. I'm a happy camper :)

two guys showed up on time...they came up with a workable solution to install a water purification…read moresystem....finished the job in a little over 2 hours. They were knowledgeable and reviewed instructions after to job was completed. Would definitely hire them again.

Look no further for the best plumber in the Lancaster area. We were, unexpectedly, faced with a…read morecollapsed sewer trap in our front yard on a Friday. I googled plumbers in the area and called a few that stated they were busy and could not get to our home for several hours. Then I reached, "Sean". Sean said, I'll be out in 75 minutes. Sean and his team worked till 6:00pm. He arranged for a temporary repair till he returned on Monday. His team worked from 7:30 to 6:00 p.m. Leaving us very happy with both service and price. Also, I have to mention the teams were extremely nice and thoughtful. Thanks again, Sean The Graves

The company did some major work on my mobile home- replacing broken air ducts, installed all new…read moreinsulation snd skirting, and replaced underbelly- they were reliable, showed up when they said they would, did excellent work and kept me informed all along the way. Excellent pricing. Highly recommended !

I called them Saturday morning they came out around 5 pm fix my broken water pipes replaced the…read moremain water cut off valve in less than 2 hours I was impressed and very satisfied with their services and prices would recommend them anytime John Townsley Lititz pa

Josh Reyes came to property I'm overseeing as POA while the owner is in rehab. Reviewed the issues…read moreI called about and did a general plumbing inspection. Explained issues he found in addition to my concerns. Developed three level plan with pricing for each. Also explained leaky water heater and checked warranty. Once decided what I wanted done, he came back on scheduled day (4/23and completed all repairs/replacements. Josh explained exactly what he and his trainee (Ben Mulron) were doing as they performed the various tasks, had an efficient work plan and was very personable and polite. Completed all the work in time estimated and did a walk thru with me showing me everything done. Also explained current warranty on various work. He was very respectful of my concern for the owner's cats who are still in the house. In addition, he was a very good supervisor, explaining tasks to trainee to do and showing him minor correction and letting him redo. All in all it was a positive experience and I would highly recommend Neffsville Plumbing and Josh Reyes.

Got a air conditioner and heater about one month ago. Has not worked since it was installed…read more It kept freezing up and they told me it's the floor vents are covered and maybe the vents are torn. So they don't do duct work this is like selling a car and can't change tires. Got another company to check them out. They said they were fine and checked out the system and found numerous code violations. Called the original company back up and the boss is on vacation so I guess I need to wait. Gave them till today so tomorrow I will be checking with a lawyer as my health can't take the humidity.

George was VERY quick to respond. After a few texts, he was able to come the next day to address my…read moreissue. We had a clogged bathroom tub drain that another area plumber wanted to charge us $400 up front (service call and two of labor). George immediately diagnosed our problem and had the issue corrected in less than an hour for 25% of the cost from the other plumber. George was very personable and professional. I absolutely would recommend him and I will look to him first for any plumbing issues that we may have in the future. Thanks, George!

This contractor responded quickly, gave a great estimate and followed through with high quality…read morework. I would recommend him to anyone seeking a competent and professional plumber for home repair jobs.

While I was at work this Saturday past, our downstairs toilet began vomiting sewage. My son…read morecalled me to ask who to call. I told him Ranck and he called me back a few hours later to tell me how wonderful they were. They showed up, were cheerful, pleasant and professional, and got the whole mess under control in a surprisingly short time. My son was overjoyed that everything went well and said make sure you thank them and give them a stupendous review !! They have helped us other times too, and we greatly appreciate them.

We had an outstanding experience with Ranck from start to finish…read more Our Heat Pump went down, the technician came out the same day. The office staff was professional, friendly, and kept us updated on the arrival time- which I really appreciated. The technician thoroughly diagnosed the issue, explained our options and was able to replace the failed parts. after providing us a quote for all cost necessary. no pressure, no up-selling. Fair pricing for high quality workmanship, I highly recommend them to all my family and friends.

Three Mondays ago, I discovered a sewage backup in my partially finished basement. I called…read moreShrewsbury Plumbing & Heating and reached them right at the end of the day. A crew responded and cleared the line by plunging the outside clean-out. They were on site for about 30 minutes, and the visit cost $180. I appreciated their quick response and the referral to a restoration company, which arrived within three hours to begin cleanup. Unfortunately, last Thursday night--after a week-long restoration process--the same problem occurred. The next morning, Shrewsbury Plumbing & Heating returned. They snaked the main drain and restored flow. I asked whether there would be a charge since this was the same issue occurring so soon after their first visit, and I was told to call Stan on Monday when he returned from vacation. That visit cost $279. This Tuesday, yet again, we experienced a sewage backup. I called and spoke with Stan, who informed me that the company does not guarantee sewage backup repairs. I asked why a camera inspection wasn't done during the first or second visit, and he explained that they first attempt less involved methods. In hindsight, the initial response amounted to short-term fixes that did not identify the root cause--while generating additional service charges. On this third visit, the crew worked hard and ultimately used a camera to discover a stick lodged in the main drain, which they removed. This visit cost $444. I understand that not every issue is obvious on the first attempt. However, when I call a professional for a problem I cannot resolve myself, I expect that the goal is to fully diagnose and eliminate the cause--not to take incremental steps that allow the condition to recur. I am a career firefighter, and when someone's house is on fire, we take extra measures to prevent a rekindle. That is part of delivering competent and responsible service. Given the nature of a main sewer line blockage and the costs involved per visit, camera inspection should be a standard early step--not a last resort after multiple failures. My criticism is not aimed at the technicians who came to my home; Steve and Nate, in particular, were professional and worked hard. My concern is with management decisions and the lack of clear procedures that prioritize resolving the issue correctly the first time. If a camera had been used during the first visit, this issue could likely have been resolved immediately--saving significant time, stress, and expense. I am writing this review to encourage a more customer-focused approach moving forward. The rating associated with this review reflects management practices, not the field crews who responded.

Cost over $140 to unclog a toilet, which took less than 5 minutes to do. Guy came in and bragged…read moreabout how much we could have saved getting a regular auger from Home Depot instead of a plunger. Ended up damaging the toilet as well. Came back once I called and claimed it was there before he got there. He would know, right?