Murphy Coal & Oil has come through every time we needed. Last year our furnace die on us and they…read morecame out right away, gave us their recommendation and got a new one in within days. Then water heater broke and they got it done on the same day no extra charge. The guys are friendly, explains everything and just easy to work with! They are my go to!

I called them to come fix my furnace and set up an appointment. they called later to say they…read morewould come in an hour, but not without a credit card on file "for security purposes". when I asked what that meant, the response was we need to make sure we get paid. So, I canceled and called a company. nothing like assuming your customer is a dead beat....

I can't thank SSM enough. One zone of our house wasn't heating. Our usual company couldn't come for…read moreover a week. (!) Called another company who sent 2 guys for 3 visits because it just didn't get fixed. They charged us ~$2000 for replacing two things + labor, and the problem still wasn't fixed. At that point I decided to pivot. Went on a local FB page to ask for advice/names, and SSM came highly recommended. I called them on a Sunday and got an actual human in the office! (The other company has an AI assistant who sounds real. It's creepy.) Bruno from SSM came today, did a lot of diagnostic work, and figured out that the problem was electrical. We were charged just $232.50. Bruno took the time to explain things to us, and didn't try to sell us things. The only good thing to come out of this frigid situation is finding South Shore Mechanical. Thank you so much for your kindness and integrity! Don't ever change! Will definitely do business with them again.

Have done business with SSM for years and have always found them Reliable, Responsive, and fair. I…read morecan't say enough good things about this company. Special comment for Bruno, the chief technical person, awesome to deal with and extremely knowledgable about all things Heating and Plumbing related. They are definitely my first call when mechanical need presents itself in the future. John Corry, Hingham, Ma

I highly do not recommend doing business with this company. I can't go into all the details because…read moreI am debating legal action. They employ techs who are either unqualified or just don't care. If you contact the office with an issue, they speak to you like they are doing you a favor. Recently they subbed out service calls to somewhere in Georgia, odd for a local business. In my experience the only way to get them to call you when you have an issue is to stop paying them. They will contact you as soon as they don't get paid; but will act confused as to why you aren't paying them for a service that you didn't receive.

I guess I'm simple. I want to pay a reasonable rate for oil, and get exemplary service when…read moreneeded. Over the last 15+ years, I've had fast, high quality service. Their service staff seem highly skilled and provided great explanations for the services performed and things to keep an eye on. Maybe you could save a couple of bucks/month with a lower-cost provider, but when you're cold at 2am in January, they'll show up and get the heat on! Highly recommend.

I had had an emergency boiler breakreakdown and I called Matthew at Moshiek mechanical and he was…read morevery polite and knowledgeable as he and his team responded faster than I expected and got things under control and sat down and walked me through my options. We decided on high efficiency boiler converted from oil to gas. His work was excellent and service was better than i could have expected.

I give Ritch Tierney HVAC Specialists of Quincy 1star, and this is only because I am not allowed…read moreto continue with my review unless I pick a star rating. My rating is actually zero(0). They installed a Heat Pump System in my Condo Unit Sometime late August of this year, 2017. The Heating portion to be used only as a back up/ secondary system. After Installation, the System was tested for AC only. As explained to me, my Primary Oil radiated Hot Water would not kick in due to the time of year. I attempt to turn the heat on, as the cold weather has set in. The primary system will not turn on (at all). I attempted to contact Ritch Tierney HVAC multiple times via phone, text, and email. They finally responded, twice. The first to say they were coming over, the second to postpone and reschedule. I haven't heard from them since. I have asked the MA Dept. Of Consumer Affairs, as well as the BBB for help with this matter, to no avail. Ritch Tierney has been given ample opportunity to make good. Not only have they not responded to my emergency request, as my family and I are using other sources for heat. My understanding is that to date they have not responded to Consumer Affairs nor BBB. I sincerely did not expect this business to not honor our contract and be just a collect ($) and retrieve establishment. If this is how the treat their customers, particularly on the very first service call, this is definitely a business that one has to stay away from!!

Run, don't walk away from this company. My friend had them come to check her HVAC system. The tech…read moretook the blower, which he said was not working and would come back with the replacement. The tech was paid $275 for the appointment and down payment on the part. He has not returned with the new part or the old part, the HVAC is not functioning and Ritch Tierney HVAC Specialists will not return call, texts or e-mails. Portable space heaters are being used during these cold winter days and nights, just to make the condo bearable to live in. These are bad people from a bad company providing bad (no) solutions to a dire heating problem. I wish I could give them negative stars as 1 star is way too good. BEWARE!!!

Ethical and outstanding…read more I had another HVAC company do a season service on my furnace to ensure tip top performance for the winter. In doing so, they found that my furnace was allegedly broken with a variety of reasons why, causing me to have no heat and a hefty quote for a new furnace. Ironically, it was working fine before they came, I just wanted to get an routine maintenance. I shopped around for contractors to give quotes on this project. I contacted Ralph from New England Heating & Cooling and he came the next day to give me a quote. Prior to giving me a quote, he wanted to see if he can fix my furnace to determine if it was actually broken. He noticed that my previous HVAC company left some power lines to the furnace unconnected (whether it was deliberate or accidental is another issue). Ralph also found that the flame sensor was dirty. He made some suggestions in regards to replacing my nest thermostat which might have explained the subpar performance to begin with. He assured me that the furnace was not an issue and that the first HVAC company lied about it being broken. He could have just smacked a quote and left, but he took the time to troubleshoot my problem instead of selling me on an unnecessary replacement. I would work with him again if I have any more issues with my furnace, honest guy.

When I first called for an estimate, Ralph came right out. On time and very prompt. Ralph and…read moreRobert are great guys. They installed a wall heater in our basement to replace an old one. After a week, the unit was not working, Ralph came right away twice already and will have to come back after the gas company installs a new meter. It's nice to know we have a company that we can count on for future needs as well. When I first googled the best 10 heating companies near me, this name came up and it is true.

Called Lambert's Plumbing & Heating for a service after my HVAC heat failed during the night. They…read moreanswered the phone early, scheduled an afternoon appointment and arrived on-time. The system needed replacing so we scheduled an 8AM start the next day for a complete new system installation. I was offered space heaters for my home, which was a very nice gesture. Because of the age of my system, I already had an idea of the replacement cost. Lambert's quote was well within the ballpark. No matter who you are, writing a big check can be stressful. Lambert's allowed me to purchase the heating component on the day of install and wait until spring to proceed with replacing and paying for the central air component. The technicians arrived on-time and were both professional and personable. The job's director, Sal, is a credit to the profession and the owner, Scott Lambert, came mid-day to address any questions or concerns I had, of which there were none. Everyone took great care with my home as if it were a million dollar property! Included in the job was a hardwired with battery backup carbon monoxide detector installed by the unit. I really like the new digital thermostat provided and large box of air filters...every little bit counts! If you are like me and do not have time to call 3 different vendors and price shop over what may amount to be a few hundred dollars difference between them, have comfort in calling Lambert's Plumbing and Heating 1st. The only benefit I am receiving from writing this review is knowing that my truthful experience might be realized by another future customer and they too will pass the recommendation on. Brian - Brockton, MA (Service date: 03.08.2019)

A huge Thank You to Scott Lambert and crew. Our water heater,5 years old, failed and the warranty…read morecompany assigned us to Lambert's Plumbing. Scott and Billy arrived next morning and within an hour we had hot water again. Left my basement better than they found it. Scott is a terrific guy to deal with and I will use Lambert's plumbing for future needs.

I can always determine a good contractor/service company from a bad one by how well they keep their…read moreappts and communicate. Jack Welch failed on both. About a week ago I arranged a visit from them for an estimate on some bathroom remodeling, but they never showed up. I called and got a lame excuse from their employee Brian. He told me he would call later in the day to reschedule. Never heard from him. I can't imagine doing a major project with a company that can't keep their appts and or return phone calls.

I had a very different experience from the folks who gave this business 1 Star. I had a problem…read morewith my toilet and Jack sent someone the same day. A week and a half later, I had the same problem. Again, Jack sent someone the same day. And didn't charge because he gives a 1-week guarantee on the work. And even though it was passed that deadline he still didn't charge me for the second visit. Finally I replaced my toilet altogether and Jack's guys were 1 hour late, but within the zone of tolerance, and Jack told me that on the phone that mkrnjng The best part is, he picks up his cell phone every time and gives you good guidance on when the guys will be there. Some plumbers I've encountered in South Boston don't answer texts or voice mails. It is good to see someone who cares enough about his business to answer the phone when it rings! Pricing was reasonable, too. In line with what I would have expected. UPDATE Last month my shower head stopped putting out water. I don't know much about this, but it seemed like the water was going somewhere which worried me. It was late in the day but Jack had one of his guys out the next morning, first thing. It turned out to be a more complicated job but another guy was in the area and came to help finish the job.