Eddie asks you to pay ahead of the month being serviced. He increased full service to $159 a…read moremonth. By prepaying, if he doesn't fulfill the monthly service or he claims no tech will clean on a day because of a pool service course or holiday or when he wants to give his tech a week off, you basically are getting screwed with what you pay. He once sent an invoice of $80 a week after no pool service and doesn't inform ahead of time or approval of any extra cost/service that's not already covered with monthly full pool service. I hired him because of a friend using him before, but because he made excuses for not showing up on their pool service with "I have an appt with my accountant", they dropped using him after too many excuses and had to get their credit card company to reimburse for a month they charged that they no longer were their pool cleaner. The techs he used once just dumped chemicals and didn't clean/sweep the pool. Another incident, the tech sent pics of the pool (before/After) but neglected to show the condition of the jacuzzi which was dirty and uncleaned. Sent pics of the jacuzzi soon after the tech left. In the end, Tomao only pool cleaned 7 months and I'm now with a new pool company.

I originally hired them several years ago after another pool service company poor customer service…read moreand lack of care for my pool and basically ripped me off financially. At that time Edward was highly recommended by Leslie's pool and he was also just starting out . Edward was initially very professional and prompt in coming out the same day I called him. Both he and his dad showed up and after he took care of an issue caused by the previous pool service company and I hired him that day . The first few years he and his dad provided great pool service but once he started to branch out and hire other people to work for him was where the quality and professionalism started to slip . His employees did not want to actually work and stayed less than 15 minutes most service days even though I was paying for full service . Once they left the gate open and my new rescue dog escaped and it took me 30 minutes to catch the dog with the idiot pool guy saying it wasn't his fault . Of course it was his fault- he was told to close the gate immediately after entering because of the dogs . That particular guy was banned by me from ever coming out again . His crew would just pour the chemicals into the pool -not taking any care of how they added the chemicals and they ONLY tested for ph and chlorine. I have a pebble tech pool and you have to also test for acid and phosphate and calcium as well weekly . Recently, Edward sent out a revised pool service agreement to everyone where he has decided to Only use outdated methods to test the pool water and not use the modern digital water testing system that Leslie's pool company recommends especially for pebble tec pool surfaces . On of the last straws for me was all of a sudden his crew started making excuses that they couldn't work the combination lock after years of being able to put the combination in and open the gate . So they started skipping service days . I then tested the water at Leslie's in early November and the report came back very bad . It showed that they were not caring for my pool chemicals the correct way. I sent Edward the results and he did tell his dad to put in some corrective chemicals but NEVER responded to me or called me to discuss what was going on with my pool chemistry . Even after I had the water re-tested 3 weeks later at Leslie's and the results came back worse and I sent him the results, he NEVER called me or texted me back. Very UNPROFESSIONAL. I learned from Leslie's that they stopped recommending him for the same reasons . I have a new pool service company that was recommended by Leslie's and they use the modern digital water testing system and I am very happy.

Tony came in and did an excellent job at removing the black algae in our pool. He also readjusted…read moreour pool pump and looked over the pool pump assembly. He did a great job and went above and beyond. We will be using him again and will recommend to Pink Pools to friends and family. Thank you Tony!

I believe that Pinks Pool service is a very quality service with good pricing and very good overallread more

The best!!! Quick on responding and came out after 5pm to look at an issue. Will highly recommendread more

Chris is always reliable and trustworthy. Whenever we text Chris he answers right away. He has…read moresuggested equipment for us and we are comfortable having him purchase them for us. He is truly our Pool Guy. We are so lucky to have found him.

Been with this pool company for 23 years and have always gotten good service from them. If we…read moreneeded an extra boost from seasonal algae or because of an upcoming party, they always accommodated us.

Just started with Pure Water Pool Service. It always tough switching from a service you've used for…read morea long time to someone new, but they made the transition stress free. I highly recommend them. I'll try to post a pic of my pool

What a wonderful experience from the very first phone call. I needed work done on my older spa and…read morewasn't sure if the part could be found. The service department quickly located it, and scheduled the tech to come out at my convenience. The gentleman who came out was very courteous and explained everything to me. I am now a life long customer.

Richard is amazing! His knowledge is one of abundance!! He saved us from possible contamination by…read moreschooling us about correct chemical balance in our spa. Low pressure salesmanship also which is always a relief. Do go here

He was the second one to come out to do a leak test on my pool, not only was he professional, but…read moreallowed me to watch as he worked. He showed me where leaks normally come from, did a sonar leak test on the pool. Found a small leak in the skimmer and for the price of coming out fixed it. We shortly had the Pool replastering done with a new skimmer but the fact he was so honest(previous guy said skimmer was cracked and was going to be $3,500.00 to fix). And he even recommended our plaster contractor who did a great job also! I would recommend Bob Water Wiz to anyone who asked.

Bob did an awesome job, found my leak in less than an hour under concrete. Found crack in pvc for…read morereturn pipes. Would recommend Bob

Josh is there when he says he will be there. gives a very good price for repair, and gets it doneread more

My pool pump was leaking. Based upon a recommendation to me from one of their previous customers, I…read morecalled Scott's Pool Repair for help. Their repair man (Josh) returned my call, diagnosed the problem, and fixed it all in two days time! Josh was a great guy and the repair cost was very fair. Their high Yelp rating is well deserved...highly recommended!

The staff is very helpful . we have a new pool and needed help understanding pool maintenance. when…read morewe have a question , we always receive great service .

I really like this business. They are honest and I don't feel like they try to sell me something I…read moredon't need. They answers whatever questions I have and help me with my problems. Our pool's vacuum cleaner stopped working they fixed my problem and gave me a good deal. I would definitely recommend this business.