The girl that help me was very nice and help me with all I needed, definitely going back to her...read more

Avoid renting here at all costs. Rented a car here for less than 24 hours and they charged me for 3…read moredays which was almost $400 more. Haven't gotten a refund either until I called the FOURTH time. They said to call my bank but the bank said enterprise just processed 3 minutes after speaking to them. If you want to be scammed, go here

Talk about making a bad situation SO much better! This location works with Sunrise Ford to…read moreaccommodate customer rentals, when vehicles are going to be serviced for a lengthy amount of time & boy mine is! Took my car into Ford in November & long story short there were a number of things wrong which needed to be fixed. I was put in a rental, for what I thought would be a week.... The rental was then extended for multiple weeks due to back orders on parts & the rental I was in was not going to work for a holiday trip to Mammoth. This location did not have a 4WD so the dealer authorized me to take the original rental back & pick up a 4WD at BUR, which I did on 12/24. I asked for the rental for 3 weeks, but the dealer never pulled the contract from the airport so last week my car started being charged for the rental. $7k later & a phone call from Tiffany at this location & we found out the dealer was extending the ORIGINAL contract & not the larger vehicle. Long call with Tiffany yesterday & a pop in today & she had EVERYTHING handled! She even allowed me to swap vehicles and put me in a super clean Ford Explorer (the airport car was super dirty). She ensured me the rental would be fully covered (looks like until the middle to end of Feb) and ensured all the charges on my card would be reversed! Tiffany listened to me on the phone & was nothing but uber accommodating! She deserves a medal for working this out for me! STELLAR customer service!

These reviews are overwhelmingly negative for good reason…read more I rented a car for two weeks, and selected a hybrid specifically. I paid for the Intermediate vehicle option rather than the base vehicle specifically so I could save on gas. When I arrived, not only was the car I selected unavailable, but NO hybrids were even on the lot. They assigned me another intermediate car, and assured me they'd call me when the hybrid arrived at the end of that same day. It has now been a week and they have not called once. I have called them, though. The branch manager assured me she would find a hybrid from another Hertz location. That was four days ago.

Ignacio & Jack Thank you, Thank you, Thank you for your…read morehighly exceptional & compassionate service in helping my disabled husband to be able to drive in a comfortable & amazing vehicle for a trip out of town. Everything you did meant so much!!! Thank you again!! You guys are great!!!

This place is a horrible car rental location. When I returned the car, they claimed it smelled like…read moresmoke, even though I never smoked in it. They told me to have it professionally cleaned, so I paid for a full interior detail. After I brought it back, they inspected the vehicle, told me everything was fine, and said I would only be charged a late fee because I was about three hours late--not an additional full day's rental. The next day, they completely changed their story. They charged me for an extra full day of rental anyway and claimed the car still smelled like smoke. That directly contradicted what they told me after inspecting it. It feels like they were just looking for a reason to charge me more. I paid for a professional detail to address their concern, relied on what they told me, and then they went back on their word. Very disappointing experience, and I would not rent from this location again.

I must retract a negative review I left 3 days ago. I stated that I didn't receive my deposit back…read more I found out that my card on file which had been compromised and closed when the deposit was due back. Sean is an honest person and after reading my review reached out to me to explain and rectify the situation. This car rental company is honest and very affordable. I really appreciate that. You don't find many people willing to be so honest. Thank you Sean. I will be back to give you my business and let others know about your business.

I appreciated the reasonable pricing and had my rental for almost 3 months. Highly recommend this…read morecompany to those looking for affordable rentals in the valley or LA area.

I really hit the jackpot coming here! I had to get my ca repaired and needed a rental, Quandell was…read moresuper awesome! Very helpful, professional and overall just a pleasure to deal with. If you need a car, go here, you will not be disappointed!

Everything! The worse service ever. Please do not rent with…read morethese people. When you reserve a rental everything seems to go fine, once you ask for any other service they won't listen to you

VJ and Oscar friendly and did my first rental car experience. Thank you!…read more By the way, I have to mention my rental car- fiat 500 which is so lovely.

I wanted to let everyone know that BESTWAY RENT-A-CAR is the only place you should go to for a car…read morerental. The prices are very reasonable and the service was impeccable! Oscar took his time and was so friendly and helpful. Thank you so much and I will recommend you to everyone I know!

Very quick, easy and painless. We got a relatively new Hyundai which ran perfectly during our…read morevacation

If you're looking for a hassle-free rental, this is the place. Enterprise provided excellent…read morecustomer service and kept me informed the whole time. I was especially impressed by how quick the transition was from picking up the keys to dropping them off at the end. A truly smooth, professional experience from start to finish.

I made a reservation for a car 5 days in advance they told me they have a pickup service that they…read morewould offer me and never showed up ...the first time which was supposed to be noon, then about 5:15 or 5:30 this evening they call and say that we're here to pick you up.... By that time I had carried on and done something else. Started arguing the worst customer service you could ever expect never got a car and on my only day off I spent waiting for them. Awful no wonder they only have two stars. And he kept calling me by a name that wasn't even my name! Then ended up hanging up on me because all he wanted to do was tell me how great he was and argue.....Crazy.

This is both on U Haul and this "business". I ordered a U-Haul for pickup and a business associate…read moretold me he would be back in 15 minutes so I can grab the key. 40 mins later dude shows up with no apology and gives me the key. I start up the truck- no gas and over an hour of my time wasted. Completely incompetent on both U-Haul and whatever this place is called.

Best cars in town with even better deals on weekly rentals. I will be back every time I need a…read moreluxury or exotic car. Thank you Gs.

From the owner: With our remarkable selection of standard, premium luxury and performance vehicles, we strive to…read moreserve an exceptional experience whether you are renting for travel, work, or leisure.