I was visiting my uncles apartment in Phoenix in January and saw some bedside lamps I really liked…read more I found out they were sold at AFW, so when I got back home to Oregon I decided to reach out to see if they would be willing to ship some of the lamps to me. My mom also wanted the lamps, so it took about three weeks from when I first emailed and when I received the lamps. (I was pleasantly surprised they would ship them to me without spending the 8,000.00 shipping minimum) They shipped them to two separate addresses and they did research on the cheapest way to ship them. I really apprecieatd that. Once they shipped it only took about 2 days to get to my mom and 4 days to get to me. I worked with Tena from the Thornton Colorado store.

I have been coming to this location since 2017 and every single year it always impresses me on how…read morehorrible the service always is. I pre ordered a rug from this location bc they seem to never have a full selection or just be completely out of stock when I come for anything so I had to pre-buy the rug about a month ago and once I came to pick it up yesterday it was the smaller size but I purchased the bigger rug which was double the price, they have been extremely difficult and not wanting to help me get the right size rug I paid for so now I'm stuck with a smaller rug I paid double the price for never coming back

Despite it being a somewhat small location, there was a very nice selection of gorgeous annuals and…read moreperennials, some I hadn't seen before. Pleasant staff. Easy to navigate. I found exactly what I was looking for and then some!

Good selection of healthy plants, but they couldn't tell me if their plants have been treated with…read morea neonic systemic pesticides. I plant for pollinators, so that is a problem for me. Hope management addresses this issue for future years.

I went today looking for a rug for my living room and found one that I liked and the sales…read moreassociate Christella was really nice and helpful, she even carried a very heavy rug to my car with a smile in her face. She made my day!!

please don't advertise things for sale on your website that you don't carry. now my only perception…read moreof you store is that it is a waste of my time and I am better off ordering from Amazon.

LOVE hilltop. We are fairly new plant parents and gardeners learning how to nurture our green…read morethumbs. Recently discovered we had this local garden center near us after having bad luck at big box stores. Every staff member is knowledgeable, willing to help, and the variety of plants there is amazing, which is something you can't always say for Lowe's or Home Depot. I have a devils backbone, mini umbrella, 2 African violets, and just got some annuals for our planters along with some organic fertilizer. Last weekend CSU extension was there for questions too which was SO cool!!!! Love it here.

5 stars for the variety of plant pots available here! The best selection of colors, styles, and…read moresizes I've seen out of any other nursery in Colorado. Or at least the ones I've been to. Less quantity of plants but still high quality of what's there. It's lush and pretty at Hilltop Gardens, albeit smaller than other places. I'm still glad I got to check this out and always love supporting local when I can.

First time at this location in Thornton. I recently got a sweet female Doberman from her original…read morehome near Conifer, CO. She eats a specific dogfood. I found the Nutro brand cheaper than PetsSmart and also her preferred treat, Wholesomes Gourmet Rewards Cheesy Bites. They have large area for pet food. I walked through the store. Virtually anything you need for animals, tack, clothes and all sorts of ranch supplies. Plenty of parking out front. The restrooms on the back wall have no access codes. I provided my email and phone number in order to earn Rewards. I noticed they have discount days. The checker was friendly.

We bought 4 baby turkeys. The worker pic out the babies and put them in a box. I had no idea the…read moresick babies wings were not right. The was the first red flag that the employee should have known to look for. I had to take the one with the messed up wings to the vet. Its knees were popping out of the sockets, It had angel wings, It had worms and parasite. The baby had to be put to sleep. I had to giving the other 3 medication for worms and parasite. I had to pay for this out of my pocket. Another baby is Starting to go down. I was told by a Big Ted employee that it is my problem. They are selling sick animal. Lots of people buy these babies and put them in the coop and make their other pets sick. They also sold me the wrong food to be feeding the babies. This store is for profit only. They are not interested in the success of the poultry Or the people purchasing firm them. Their employees need to be trained on proper care. It is normal to deworm poultry. So why weren't the parents being dewormed and not passing illness on! I will never go to chain store to buy any animal. I will go to farms and check out the site where the animals is living.

Needed help with a part - the man I talked with was so helpful! He took a lot of time to help me…read moretrack down what I needed and confirm something I needed was no longer made. So helpful and kind.

Little transgender fellow or gal with tattoos and gauges in parts department, was specifically…read moreasked about her/she/them guidelines about returning a part if it was not used. Her/she/them said it was returnable. I didn't end up needing this part and when returning it, her/she them pointed at worn sign hidden under the cc reader about no returns. How is this even legal? Do I have grounds for a lawsuit?

Sign and internet say open at 9. It's after 9 and the lights are off and no one is around.read more

Bought a used dryer today. Moved it down into the basement. Hooked up the hose and cord. Didn't…read morework ! Returned it and got a free workout. $400 used and didn't work Went to Lowe's and bought the exact same dryer new for $477 Don't waste your time or money at this place They just wasted two hours of my time and my back

This was maybe one of the worst experiences in retail I've ever had. The one-star review is…read morespecifically because of an employee named Magdalena. I came in today to exchange some items I had bought for my wife's birthday. Because I lost the receipt, I had to take 60% in credit of the sales price. No problem-- it's not their fault I lost the receipt, it's mine. But what was so glaringly one-star worthy was how painful the entire exchange was because of Magdalena's demeanor. From the sighing, to the glaring-- not only was she not friendly, she was rude! Consider saying please or thank you if you work in retail. Or if you're that unhappy working there: quit! I can't believe this is a Christian-owned business. It's quite baffling! Furthermore, they told me they couldn't take an item back because they didn't sell it anymore (meaning: it wasn't populating on their iPad). Instead of doing some due diligence or giving a consumer the benefit of the doubt, they'd made their decision: we're not taking this back! I literally had to walk all the way to the back of the store and grab the item which they still sell (pic attached) in order for them to even consider they were wrong. Oops! No "sorry about that", no "oh you're right, our fault!" Just a dull look on her face obviously disgruntled because I'm making her do "extra work." Really-- either be happy at your job OR just quit. Don't suffer others because of your lack of happiness. I had $5 left on my gift card which I gave to the customer behind me because I'm never coming back here again, I'll go out my way to go to Michael's. Awful job, Hobby Lobby.

I came here to buy black paint, matte liquid topcoat, (I painted a layer using bleach on just the…read moretop, so the topcoat was used to preserve it) as well as cute gold knobs, to help makeover this coffee table, (in the attached picture) and I love how it turned out! All my supplies worked great.

Front Range is officially my FAVORITE garden center in Colorado! I've been to a few and can spend a…read moresolid two hours here, specifically shopping for houseplants, which are 30% off throughout the month of January. Going to visit as many times as I can. They have such a wide variety of plants, all of which look so healthy and well cared for. Love chatting with the staff, who are all so helpful. There's also a balanced selection of plantcare supplies. Absolute heaven as I search for lush additions to my home!

Great selection! Lots of variety of annuals and perennials. Staff is helpful with questions…read more Plenty of convenient parking.

We bought a dishwasher and a refrigerator; both are floor models. There is minimal wear and the…read moretransaction was flawless. We'll be back to the Thornton store in the future.

We bought an open box dryer from Appliance Factory in Thornton. They delivered it (4/16), hooked it…read moreup and it kept tripping our breakers. They set up an appointment for an electrician and took our old (still working) dryer. On 4/17, the electrician found all our electrical was fine (new house) but there is a short somewhere in the dryer. They wanted us to set up a repair appointment with their 3rd party repair company. It would be 3 weeks before they could repair it. I called the store twice on 4/16 to talk to the manager -Patty (left 2 messages) and she never returned a call. I also called their "president's line" on 4/16 for customers wanting help with issues. Again, called twice, 2 messages, no return call. Horrible customer service. We are guessing that this open box wasn't because of scratches (which we could not see) but more to the fact that it doesn't work. We called our original salesperson first thing this morning (4/17) stating we wanted another actual working dryer or our old dryer back. We are still waiting for a call back. Should have been a quick answer- "we are sorry we sold you a defective dryer and we will correct our error with an actual working dryer". My husband finally called Parker (salesperson on afternoon of 4/17) and he said they are going to call us Monday to refund our money and schedule a time to pick up the broken dryer. They didn't say anything about bringing back our dryer that they took. What we have done to try and remedy the situation: Contacted two local tv station consumer reporters to see if they can help. Submitted a review with the Thornton Chamber of Commerce. Disputed our credit card charge. Filed a complaint with the Attorney General's office. Emailed all of the information above to the store and CEO via Linkedin. Filed a complaint with the BBB. Today is 4/20. I received text messages from the repair company trying to come repair the dryer which is not an option and I have no idea who is trying to set this up. I called the store to let them know we are still waiting for someone to schedule a pickup of their dryer. I also sent an email. We still have not received any communication. Called Parker(salesperson) at 5:20 asking for a return call. Did not call. Called the President's Line at 6:07 - left a message that the defective dryer will be out in our driveway for them to pick up on 4/23/26 and we accept no responsibility for it. 4/21/26 Filed complaint with Business Consumer Alliance. 4/22 Received call from Kaden regarding my BBB complaint. 4/22 Received call from Jordan that dryer will be picked up between 3 and 5 on 4/23. 4/23 5:05 Called Jordan to see where they were. He stated the truck broke down, they weren't coming and that he had left a message (which he hadn't). 4/23 Left message for Kaden that pickup didn't happen. No communication from them at all. 4/28 - Notified the "President's Line" that I am giving them 48 hours notice to pick up the dryer or I will be donating it. Filed a complaint with Call for Action.