Our tub spout had been leaking hot water off and on for weeks now. I couldn't ignore it anymore so I reached out and found Allbritten. I thought we would have definitely needed a new water heater but he found an easy fix by replacing something in the handles. Such a relief, I feel so much better now. read more

Allbritten - This is how bad it was leaking at one point. & hot water - Plumbing Near Me - Fresno, California

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Leaking shower faucet/spout. Replaced valve cartridge. Great work.Arrived timely. Quality job.

Our AC stopped working, first we called "Lee's Air" but nobody picked up and I left a message for them to call me back. Over 2 hours later they never called me back. So we decided to call Allbritten. They answered right away and they were very polite. They answered all my questions and booked me for an appointment the next day per my request. I really appreciate that they will keep you updated via text when they will arrive so you can go about your day normally instead of having to sit around waiting and they will also call you 20-30 minutes prior to their arrival. The very next day our AC all of a sudden decided to work again. I called them to cancel and they were very polite and were not at all upset about the cancellation. I will definitely call them if I ever have any issues with my HVAC. I love their communication. read more

Shame on Me!! Let me tell you a little story..... About a month ago, it was 110 degrees outside and our air conditioner went out. We called Allbritten, they came out that day and bandaged it up with a new capacitor. The people were very nice, but it was time we needed a new unit. The salesman came out; he was also very nice and quoted us a price for a new unit. Well, we thought they would be Competitively priced with all the other companies and I wouldn't have to call around for different quotes. That is where I made my BIG MISTAKE, my fault entirely. Well, we bought the unit and after talking to family and friends and telling them what we paid, their reaction was...YOU PAID WHAT!! That's when I called around and priced out the EXACT same unit, apples to apples, and they were not just a little bit less, but 4-5 THOUSANDS DOLLARS less than ALLBRITTEN!! I'm only posting this because I don't anyone to make the same mistake I did. MORAL of the STORY... in less you have money to just through away, check with OTHER companies FIRST!! read more

If I had to put no stars, I would. This company doesn't deserve me giving them even one star. Respect their technicians boundaries is what was said to me by a manager of Allbrightten Two technicians came to my door in masks. I meet them in a mask. I inform the technicians that I took my 2nd Vaccine on Monday and not feeling well. I have a two story house. I tell them where the hose bib is and request to clean/wash my coils with detergent. I go inside and they go to their truck and proceed to get their ladders and gauges out. I hear them put one ladder on the first story and walk around. A few minutes later, next thing I know I see one of guys go into the drivers side truck and see the other guy holding the ladder and walks to the truck. I get a phone call. It's the technician saying they would have to reschedule because "I wasn't feeling well". I ask him to explain what that means. He says "because the air would be recycling and because you said you're sick we would need to reschedule" I said "I am not sick, I'm having side effects from taking the 2nd vaccine shot. I DO NOT have COVID-19". So I called Allbrightten waited 6:42 for a young lady tell me she had respect their technicians boundaries because of these heightened times. I say I get it. I understand if I have COVID-19 but I don't! I got my 2nd vaccine shot and feeling the side effects of the 2nd shot. And that's different from having COVID-19. Bottom line this company did not do the job. I believe this is a good case were education needs to happen on the difference between from actually having COVID-19 and receiving the vaccine and its side affects. Lastly, I believe these two technicians saw how many times they'll need to go up and down the ladder, perform the service on my AC and get whatever stuff they may need. One aside to the other this guy has Covid-19 and I don't feel comfortable doing this job because the air is going to recycling and we may get COVID-19. Mind you the guys already had ladders out got on the first level, looked at the second level, surveyed what needed to get done and decided they didn't want to do the JOB! read more

We had allbritten out because our heater went out back in march as part of the repair the technician apparently signed us up for their membership. When it came time for their annual service the technician that showed up would only service one of our units because that's all the initial technician signed us up for and when I tried to cancel the service because they wouldn't service my second unit without an additional fee they now demand I pay their annual $180 fee. The technician never told us about a monthly membership let alone a 1year agreement. Do not trust this company read more

Allbritten came out and replaced two toilets and unclogged our drain for us when we first moved into our house in June. They came out the same day I called and they completed the work efficiently and completely. I would not hesitate to hire them to do any work I need to be done in the future. You will notice I gave them a 5-star rating and I would not consider anything less than 5. read more

Find another company if ever you're looking for one to purchase or repair your ac. Purchased ac unit 5 years ago from them because they said they can't do anything with our old one. They also brought with them our old ac unit after that. Requested twice for cleaning service but nobody ever showed up. I don't know where do they get that 4 stars. read more

Had a bathtub faucet about a half inch away from the wall. Aaron was able to come out and give two different, fairly priced options. He got it fixed up in no time and everything works and looks fantastic! Allbritten was also able to schedule fairly quickly too! read more

At the beginning of the summer hot season, I experienced an A/C break down. Unfortunately, after doing some checking on my unit I found that the compressor for it had failed and no longer worked. So I decided to reach out to Allbritten to check my unit and verify what I was finding and provide with me with a quote for the cost of repairing the unit and maybe options for replacing the whole unit altogether. After checking out my situation I was forced to go with the option of replacement of the compressor. But thanks to the timely manner at which the technician and the people in the office they were able to get me back up and cooling off in about a weeks time. The service was timely and professional. I will continue to do business with Allbritten in the future. read more

I had one of two roof HVAC units go out and was in the market for a new unit. My system was very old (1970s....). After interviewing a handful of companies, Allbritten was - without a doubt - the most comprehensive, thorough, and professional company I encountered. When we pulled the trigger and decided to hire Allbritten, the process was seamless. John Drollette (sales) did an excellent job of explaining everything in depth and followed up throughout the process. This was a very large job (removal of old units and ducting, addition of a new 5-ton, whole-house sealing, all new duct work and insulation, etc.) that required multiple work crews over a 5-day period. The leads, both Bryan Diaz and Ronnie Levan, did an outstanding job throughout the process. Their crews were very respectful, tidy, and professional. I was told that of their company mottos is "leave it cleaner than when you found it." Truth! Allbritten is the difference between a shoddy company who wants to make a quick sell, with minimal work on their part, and a company who wants to ensure your system design will function properly, with maximum efficiency, and keep you happy for 30+ years. I'm a happy customer and will most certainly recommend them to friends, family, and coworkers. P.S. - My aunt used them years ago for her condo and was equally impressed! read more

This place is GREAT! Jon did an awesome job! Quick and efficient. We will be using their services again.

We've used Allbritten for both HVAC services and for plumbing recently. They put in new beautiful quiet (and efficient) ductless systems in our house. We love them. Allbritten's guys were great communicators, timely, and left our property super clean. We were very happy with their work. Their plumbers also did a great job figuring out our leak issue and installed a new water heater. Very trustworthy company with high standards. Highly recommend. read more

Second time using allbritten, and second FAIL! They're always trying to upsale things you don't need. Allbritten charge you $89 for a diagnosis fee whether they figure out your issue or not. The tech came out, checked on the unit because my heat wasn't working. He couldn't figure it out. At first he blamed the breaker. And he got on the roof checked out the unit claims that it was the transformer And the motherboard. Told me they both need replacing. I okayed it he was already cutting wires. About $1000 in repairs Came back down, let's say 20 minutes later. Says to me, "need to double check your breaker again a different way". Checks it, and then tells me yeah your breaker is out you need to call electrician. Charges me the $89. And so I called an electrician, he comes out says Albritton is full of shit your breaker is great it's old but it works. He then goes onto my roof check the unit, check the breakers on the unit, on the roof. Said they work perfectly. And then presses the manual switch button on the unit, and my unit kicks back on! Boom, works again. I called a second HVAC guy to come out and maintenance and double check my unit because the electrician said there was arcing and burn marks on my unit. Second guy comes out checked my unit, maintenances it and he told me that by looking at it, what probably happened was when allBritton was up there they probably tripped the breaker, the unit probably died and he couldn't get it back up and running, came back down, check the breaker and blamed it on the breaker. So now I'm out $89 for Albritton, I'm out money for the electrician and Also had to pay the second HVAC guy his fee as well. All because Albritton tech Are inexperience. They miss diagnosed my unit, and I'm in the whole for trusting a company that obviously just using good at what they're doing. You could've just been honest and said "I have no idea what's wrong with it "and not charge me the fee I just left. I would've been OK. Will I ever see my $89 probably not. Allbritten I deserve a refund! read more

$360 for a diagnostic and a capacitor. Tech was there for less than an hour. That capacitor is available RETAIL for ~$65 at Home Depot. $60 for the diagnostic. Labor was the rest...I called to check. that's the flat rate for that part....I was at work my wife took the call. They are very respectful but we got fleeced over $200/hr in labor. Do surgeons make that? Edit: In response to Andrea. Appreciate your response. I used to be a sales engineer for commercial HVAC with Sigler Brea. The mark up coming from the distributor is already huge and I know the mark-up by contractors is just as gnarly. No doubt you guys were fast, reliable, and I know the warranty is pass through on the product so you guys don't pay for that. I know your a legit company don't dispute that. If you're gonna charge that much for a part I'm sure you get for $20, at least say "2 hour min labor" or "expedited fee" at least I can swallow that but to tell me a flat rate for that part & labor no matter when you get there? You guys were fast, professional, and courteous. But we both know $300 for a residential run capacitor is like 150% markup. read more

These guys are great! We started a service contract on our rental unit last year. The A/C system was old and we were advised it may be on it's last leg. We contracted with them to do a full replacement; new unit and ductwork. They not only moved us up a week, but finished quick. Their daily communication with regards to the technicians arrival, who it is and asking for feedback just shows how much they want to do right by their clients. They are a first and last stop. If you need to hire someone for plumbing (we used them as well) or A/C, call them. read more

$444.00 to swap a garbage disposal. Guess that's why they quote $59 trip charge that can be deducted if you have them do the job. Judge for yourself . I called someone else. read more

i agree with some of the other people regarding the price. We are old and sick. while they were very friendly, I am very upset because first they quoted us 6000$ for a new air conditioning system. I don't have that kind of money but I might be able to scrape together 3000 if I don't pay my mortgage. it's so hot we're dying, so I thought I could put down 3000$ and finance the rest. Then they suddenly remembered that there's a new regulation and the price jumped to 8800$. There's no way so they put us in for a loan. We were denied. I have never been turned down in my life. They said we had no credit history. I am 64 years old and have credit cards which I stopped using when I retired. I am really upset about this and feel abused and taken advantage of. Then a friend told me they are bad. I think it's elder abuse. I am leaving California. I can't afford to live here anymore. How do they think we bought this house with no credit? I fee scammed. read more

I am writing this a month or so after the service so I forgot the guys name but he deserves a five star review. He was quick and clean and fixed it right the first time. read more

This plumber charged $300.00 per the work was good but the price is way to high I will look around more next time Please

A thorough inspection and review of my air-condition system was performed by a courteous and informative technician. I feel confident that the system will continue to run well. read more

Reasonably priced. Did the least expensive option and it worked. Came out on a Sunday and charged regular rate.

Michael came out to check out my heater when it was making a weird noise. He found the problem, and had to order the part we needed to fix it. Took a few days but he replaced it after it came in and the noise is gone. They suggested we replace the whole HVAC unit but we can't afford it. I've used Allbritten for years and they do good work, I've never had a problem with any part they've replaced or anything they've installed. That's why I've stuck with them over the years even though they tend to be a little more expensive than other companies that do the same work. read more

My wife and I suggested to our sister that she call Allbritten for a quote on fixing plumbing and air conditioning problems in a house she is considering purchasing. Was stated REPEATEDLY that we just wanted a quote on fixing the problems the home inspector had found. After about 4 hours of dealing with the various people who came out - they REFUSED to give us the quote! All they would quote us was how much to purchase an entirely new AC system! We paid $65 for a quote on fixing some problems, but they just wanted to sell my sister-in-law stuff! The people who actually came out seemed very knowledgeable at the time I met with them, but according to the office person on the phone, I guess they didn't know they were supposed to give us a quote? Despite the fact that that is what we hired them for? Despite my TELLING them that's what we wanted when they came to the house? Now I am questioning all the various things they have sold me during the time since we bought our AC from them. They keep telling us we need various parts to keep the AC running - now I wonder. I no longer trust them after this experience. I feel bad I sent my sis-in-law to them. When our yearly maintenance is up, we are ditching them for someone less greedy and shady. VERY disappointed! read more

Chris arrived timely worked quickly, problem solved. Kitchen drains working again! Recommended ways to keep drains open & working.

This review would be a zero if I could. They took advantage of my grandpa and mother. We called them out because the house was not cooling. The technician came out said the problem was that there was carosion on the unit so he said he fixed that and point out that we didn't have a fuse box for the ac so we went ahead and added that and paid the service fee. So after my house still didn't cool down today I called again they sent the same technician out and now today he said he noticed that the motor was broken. And that he didn't bother checking it yesterday so after spending 600 dollars yesterday on things that weren't actually necessary to get it working he told me today that I need to spend another 700 dollar to get a new motor. And I'm just in luck because he has the exact motor in his truck ready to be installed. At this point I know he knew yesterday my Motor was bad and just took more money knowing I would still call. K But he really recommends me to purchase a new ac through them and don't worry about the price that I should just finance the 20000 dollar unit. I have now called D&S plumbing and they will be carrying out anything that needs to be fixed read more

Amazing crew and staff. Helped me a while back with AC issues when others couldn't. I live in the country and they never made me feel bad for the long drive. What an amazing company. read more

Called to get our ac unit service and service guy came out and did work but was not authorized to charge us and didn't get a call from him saying what we needed . They charged us 600.00 , I called the company and customer service said I sign for when I wasn't even home . Service manager called and said that he can refund all my money but take out all the refrigerated out or comp me back my 89.00 diagnostic fee but keep all 500 . We will never use this company again ! We use this this company 2x but this will be last time ! Make sure you are always home to make sure work isn't done untill authorize by you ! read more

In July we had faucets placed in my kitchen sink found out today the individual broke the shut off valve; several tiles were broken in the bathroom so I am so upset. I will not you to touch anything in my home! read more

We had Allbritten out in December for a leaking hot water heater. They quoted us $6000 to replace it. Absolutely ridiculous. We ended up having it replace with someone else for under $2000. We have been customers of Allbritten for the last 10 years but definitely feel taken advantage of after that experience. We will be using someone else from now on. read more

I can't say enough good things about Allbritten. Their staff is so well qualified it's flattering. Here is my experience with this company: I used Allbritten for a home plumbing inspection on a home that I wanted to purchase. Allbritten staff quickly identified a huge plumbing issue with a pipe camera line and wrote up an invoice to have the issue repaired. They stood by their work when the home's seller questioned Allbritten's knowledge in plumbing and as a result I was able to have a major issue resolved prior to purchasing a home. They can be a bit pricey for certain services, but one thing I've learned after living in Fresno for so long, you get what you pay for. I would absolutely recommend Allbritten for all my plumbing needs. read more

Pool Yang was absolutely amazing. The initial complaint was my air conditioner wasn't blowing cool air. Mr. Yang came out to diagnose the problem. After inspecting the unit, there were no problems found. Not content, Mr. Yang climes into the attic to check the wires. While up there he found that there were some damaged wires. Initially the quote was high, but reasonable. Mr. Yang however decided to go back into the attic to try and fix the issue in an effort to save us money. Thankfully he was able to fix the problem in the attic, add a common wire, and rewire the thermostat. His diligence saved us a ton of money. I really feel had I gone with a different company I would have spent a whole lot more. Thanks to Pool Yang and Allbritten for the good work. We will be repeat customers should other AC needs arise. read more

Allbritten is MORE THAN DOUBLE their competition in prices, and in my experience they do subpar work - read full review for more info - Allbritten bought out the company I had used in prior years to do a twice a year service on my unit and I still had a pre-paid Fall visit which they did honor. Allbritten was fine to schedule with and the technician arrived when they said he would. The technician was polite, but informed me that I needed a capacitor replaced that was "reading too low." I informed him the same capacitor had been replaced less than a year prior and that I would need an estimate. The technician quoted me over $400 for a capacitor, I called to speak with someone in the office because I knew that was overpriced and they told me that "That was the price." I declined and declined to renew in a service plan with them. I called two different companies that gave me quotes for $149 and $159 respectively. Allbritten's prices are MORE THAN DOUBLE their competition. I would NEVER recommend a company that charges double especially when people are already suffering financially in a poor economy. I hired another company to do a follow up inspection and I was informed the technician from Allbritten did not clean the A/C's coils (which should have been done during the visit 3 days prior.) Overall zero stars, overpriced and did not even complete the work they were there to do, it was more a sales call for them than a service! Zero stars worthy. read more

Hello my name is Janice and I have called Alb Britain to get it a service person out early February of the year and he came out and said there was nothing wrong and I was charged service fee of $65. about a week two weeks later 10 days I called again because it was backing up again. The same plumber came back and augered the line, stated it was fine. I called and asked for a refund of my original service fee and was told my visa would be credited. A week later backed up again, new plumber came and told me I needed auger from the toilet,which he did. I asked why I needed second auger, told that he would snake from toilet to street. Vs the first plumber who snaked from the outside. He removed toilet and snaked the line andWas told I needed a newer toilet as my older toilet could not take too much paper, told him I would advise my gr son to be careful about the amt of paper he uses. Called about my refund told it will be done. After another few weeks stillno refund, called again and told it would be done. It was recently credited after several calls. Today my toilet backed up again, this is a new low flow toilet,called Albritton and spoke with manager who advised they do not guarantee this service and they will gladly send out a plumber but will charge me a service fee of $85 to evaluate the problem, needless to say I declined. I am in search for another plumbing service. I HOPE IF YOU CALL ALBRITTON, YOUGET BETTER RESULTS. I am truly disappointed in both the plumbers and the lack of customer service read more

We had a new Carrier HVAC system installed by Albritton. We had some issues with the system, totally unrelated to Albritton's work. It took a bit of time to come to the correct solution but Albritton stuck with us in solving the issue. Each and every technician and installer that we dealt with was so professional and courteous. I don't know how Albritton hires and trains their personnel but they exemplify great customer service. We never felt as if they were not working with us to find the solution to the issue. They worked seemlessly with the manufacturer and we are so happy with our new system. Thank you to each and every employee we dealt with from the front office to the installers, technicians and supervisors. While many companies feel they are done after the sale Albritton is a company where the customer comes first. read more

I messaged Allbritten through Yelp and I received a quote almost immediately. I was able to schedule a same day appointment. My AC was not cooling down and the fan was making weird noises. Even though I know absolutely nothing about my AC, I knew that was not normal. I kept everything off until a technician came out. The time frame was between 2-6pm. 4 hours is a long time when you have things to do, but I completely understand. Anyway, Lance Adams came out two days in a row. Within 15-20 minutes he knew exactly what was wrong with my AC. Apparently "something" (Turbo 200) was broken and it was leaking oil. He broke down my 3 options and explained the benefits of each option. I went with his recommendation and signed up for the year membership. What interested me the most was that they would fix the same issue if it occurred again free of charge. Also, if I have any more issues, they'll give me a 15% discount. And a few other perks. Lance was very professional and knowledgeable. He answered any questions I had and made such a stressful time easier. I would definitely recommend Allbritten. read more

Allbritten - He left the AC clean - Plumbing Near Me - Fresno, California

I had Zack M. from Allbritten out yesterday to install a new kitchen faucet and side sprayer. Today, he was back to flush out our Renai tankless water heaters (after 10 years). Zack did an excellent job and arrived toward the beginning of the target window. He's very professional and personable and, since we've used Allbritten for years, we have had nothing but a great experience all around. I could have done this work myself, but I chose not to (so I wouldn't have to call them to fix what I messed up). Highly recommend Allbritten Plumbing! read more

Called at 1:00 on a Friday with my issue. Chris showed up at 4:30 the same day. He pin pointed the issue in 20 minutes. The company was so professional and informative. McKenna in the dispatch department kept me informed as to what was going on. I will be getting my new heating unit through them. I reccomend Allbritten 100%. read more

$65 to evaluate what it'll cost? Been there with scammers before! They figure if you have them at your house already you'll pay the ridiculous price they give you or at least they get $65 to drive out and give an opinion. What a scam! Of course they don't share the hourly rate ahead of time! Avoid unless you like being scammede read more

I requested an appointment to help us detect a leak. The technician arrived and was unable to find the leak. He stated that he would have to get the equipment from another technician. He suggested that I schedule this appointment for tomorrow. When I called Albritton to ask why they do not send their technicians with the equipment the woman on the other end of the line proceeded to argue with me. Albritton cares at all about their customer service I would listen to my call to them today a little after 4 PM and have a talk with the woman who answers the phones. They just lost a customer for life. read more