These guys deserve 10 stars! My compact washing machine broke. It was an older European brand…read morethat not many people even work on anymore. They made 4 attempts to diagnose and fix it (4 visits total). Finally, they determined that it was the motor that was malfunctioning-- but since that part had been discontinued, the unit was non repairable. The good news is they refunded my money for the parts they had ordered and installed, and only charged me for the one time dispatch fee (one visit). Amazing! They also gave me great advice on how to buy a new one that would fit into the compact space. 10 stars!!!

Not only does Just-in-Time insist on extracting payment for their service call before they ever set…read moreout, but they charge more than A-1, which we strongly recommend instead.

Michael is a high integrity, true professional. He called me back within 90 minutes. Then, within…read moremoments of arrival, he quickly found the 2 screws that had fallen out of tenant's pocket and wedged into back of clothes dryer...which were causing the squealing noise. But, did he stop at that? No, not this professional. Since he was already there and having to charge me for the call, he proceeded to spend a full hour completing taking apart the dryer, lubing every part, cleaning out any lint from the back, unplugging, disengaging and re-engaging the unit and checking it again at every step of the way. Now you know the way a man of his word who earns each of those 5 stars operates. Touche, Michael! May you live long and prosper!

Amazing professional and I cannot say enough great things!!!!! I bought this home and couldn't work…read morethe dish washer it would not close I was worried about my old appliances and everything was explained I was charged resins or I highly recommend this business I just bought this house and moved here I had to do so Much yo this home it was a relief my appliances though old were in great condition

Sturgeon Family Appliance is everything you hope a local, family-owned business will be. They're…read moreknowledgeable, fair, friendly, and genuinely so helpful. Every interaction feels personal, like you're talking to people who actually care about solving your problem rather than just making a sale. I brought in a piece from my washer that couldn't be fixed, and we couldn't find a replacement part anywhere. Instead of brushing me off or trying to upsell me, their team went above and beyond. They took the time to look it over, explain what was going on (a rat was eating my washer!!!!!!), and even suggested a few ways I might be able to fix it myself. And the best part, their advice worked. It's rare to find a business that's this honest and this committed to helping people. Ten out of ten would recommend them to anyone in the Rogue Valley looking for appliance help or expertise.

I had an appointment with them today. I waited for them to call or show up and even text them…read moremultiple times to confirm they were coming. They replied that they were (photos will be posted) but never responded again. I have to start my search to find a repair person again and wait for them to obtain the part and make it out. This will cost me time as well as money at the laundromat. A call or text to reschedule would have been appreciated.

I reached out to Wyatt on Yelp. Although he was not able to service my brand of washer, he provided…read morea recommendation for another company who could. His response was fast and courteous.

He repaired our oven and did and amazing job on the communication and the work. His customer…read moreservice is top notch! We will use him next time an appliance needs fixing! Thank you!!! Price was very reasonable and worth it.

T&B Appliance Repair and Service came out to my home today to clean out a difficult dryer vent. It…read morehas five elbow connections that make it tedious to work through. Truman worked diligently and throughly to ensure every twist and turn was cleaned. He even replaced the hose on my dryer and took apart and cleaned every venting part of my dryer. I did a load of towels afterwards. It used to take over an hour to dry them. After service it only took 40 minutes. I'm saving money on energy, wear and tear on the machine, and time! I highly recommend T&B Appliance for any dryer and vent cleaning. I asked him if I could schedule a cleaning for a year out. He responded that it may not be necessary to do it so soon, but he would put it on his calendar to send me a reminder if I wanted. Good company, good honest guy...

Called and the lady who answered was extremely rude. Sounded like it was an annoyance to find a…read moretime to come out. Then said they could get to me a week later. I decided just to buy a new washing machine. Don't do customer service if you don't know how to interact appropriately.

I called for service on my very old dryer. A young man named Justin came and evaluated my dryer. He…read morewas great! Professional, Knowledgeable and personable. A-1 scheduled my appointment for the day after I called. I will definitely use them again. Mary

Happy to know them . Michael was quite adept at replacing my vent hood. He made the job painless.read more

I've used this supplier for 25 years. Everything from drip pans for my stove to heating element for…read moremy dryer. Very knowledgeable personnel and extremely helpful when not familiar with a part. I definitely recommend them!

Heard about this spot from an electrician friend. Long story short- I'm glad I checked them out…read more.. it's a hidden gem thatll save The do it yourself we a ton of money! I gave them a call and they had my part in stock and cheaper than online sites. Customer service was friendly and laid back, definitely not politically correct... but sometimes that's refreshing. A throwback to how things use to be everywhere before so many got bent outta shape over nothing... I digress. The counter folks were helpful and informative, didn't upsell me on garbage, and made sure I had everything I needed to make the repair. We talked about what could be the cause of failure for the part I was replacing. That helped me realize maybe I should change another integral part out as well, which they had readily available at a great price too. It definitely wasn't an upsell as I was trying to determine the initial cause of the failure. Their explanation made me realize that I'd rather not chance another failure if avoidable. Overall, a dying breed of a business selling replacement parts needed to repair all those appliances with planned obsolescence. Why spend hundred$$$ on replacing the whole appliance when you can spent $10-20 and a 1/2 hour of the day and be up and running?!?

Fred, of Affordable Appliance, is a great and fantastic repair man…read more He is knowledgeable, very friendly and dependable and by all means affordable!!! I was very lucky to find him on Yelp. I highly recommend him to anybody that needs an appliance repaired.

Was staying with my cousin when her fridge went out she of course has one of those new computerized…read more fridges so she called one place and they told her it would be $3000 to fix her expensive fridge. She then called Affordable Appliance and the technician Fred was great! He not only fixed the fridge but it only cost a little over $400. Honesty is a rare quality to find and Fred was quick and lucky for us he had the part on hand and we didnt have to wait nor did my cousin have to basically junk her expensive fridge to buy a new one. I recommend Affordable appliance and just wish he lived here in southern california.