He repaired our oven and did and amazing job on the communication and the work. His customer…read moreservice is top notch! We will use him next time an appliance needs fixing! Thank you!!! Price was very reasonable and worth it.

Simply put he's is fabulous! Fast yet thorough explain everything he does as he's working.would…read morerecommend him for any kind of appliance work!

Responded quickly and did a great job fixing my oven. The tech was professional, explained his…read morefindings of the problem, stayed to make sure it was fixed, and told me to follow up with him if there were any problems. I would definitely call them again if I have any future issues with my oven.

From the owner: Welcome to ASTSO, your go-to destination for professional appliance repairs and installations. At…read moreASTSO, our skilled technicians are dedicated to ensuring your appliances are functioning at their best. Whether it's fixing a malfunctioning dishwasher or installing a new refrigerator, our team combines expertise and precision to deliver reliable service that you can count on. Choose ASTSO for excellence, reliability, and a commitment to keeping your appliances running smoothly in your home.

These guys deserve 10 stars! My compact washing machine broke. It was an older European brand…read morethat not many people even work on anymore. They made 4 attempts to diagnose and fix it (4 visits total). Finally, they determined that it was the motor that was malfunctioning-- but since that part had been discontinued, the unit was non repairable. The good news is they refunded my money for the parts they had ordered and installed, and only charged me for the one time dispatch fee (one visit). Amazing! They also gave me great advice on how to buy a new one that would fit into the compact space. 10 stars!!!

Not only does Just-in-Time insist on extracting payment for their service call before they ever set…read moreout, but they charge more than A-1, which we strongly recommend instead.

Michael is a high integrity, true professional. He called me back within 90 minutes. Then, within…read moremoments of arrival, he quickly found the 2 screws that had fallen out of tenant's pocket and wedged into back of clothes dryer...which were causing the squealing noise. But, did he stop at that? No, not this professional. Since he was already there and having to charge me for the call, he proceeded to spend a full hour completing taking apart the dryer, lubing every part, cleaning out any lint from the back, unplugging, disengaging and re-engaging the unit and checking it again at every step of the way. Now you know the way a man of his word who earns each of those 5 stars operates. Touche, Michael! May you live long and prosper!

Our Kenmore washer wasn't working and showed a problem code on the display. Using the manual I…read moretried the recommended maintenance to no avail. Called Mike and explained the problem. He not only knew what was wrong but showed up with the part the washer needed in hand. You don't get that kind of service technician unless they have experience! Mike showed up earlier than promised and even let me watch as he replaced the part and didn't even charge extra, LOL. Washer is back up and running! Call Mike, you won't be disappointed.

Sturgeon Family Appliance is everything you hope a local, family-owned business will be. They're…read moreknowledgeable, fair, friendly, and genuinely so helpful. Every interaction feels personal, like you're talking to people who actually care about solving your problem rather than just making a sale. I brought in a piece from my washer that couldn't be fixed, and we couldn't find a replacement part anywhere. Instead of brushing me off or trying to upsell me, their team went above and beyond. They took the time to look it over, explain what was going on (a rat was eating my washer!!!!!!), and even suggested a few ways I might be able to fix it myself. And the best part, their advice worked. It's rare to find a business that's this honest and this committed to helping people. Ten out of ten would recommend them to anyone in the Rogue Valley looking for appliance help or expertise.

I had an appointment with them today. I waited for them to call or show up and even text them…read moremultiple times to confirm they were coming. They replied that they were (photos will be posted) but never responded again. I have to start my search to find a repair person again and wait for them to obtain the part and make it out. This will cost me time as well as money at the laundromat. A call or text to reschedule would have been appreciated.

I work for table rock memory care and have used applied refrigeration many times. They are great…read more Always professional and willing to help. Any time even after hours they come to save the day. Would highly recommend there services.

From the owner: Southern Oregon…read more Applied Refrigeration Technologies is a full service residential & commercial heating, air conditioning & refrigeration provider serving the Rogue Valley since 1990. Our expertise includes, but is not limited to, all commercial refrigeration, Ice machines and HVAC.