This is a large Medical Building located in the Fort Norfolk section of Norfolk, directly across…read moreBrambleton from the Sentara Norfolk General Campus. It may actually be considered a part of the campus since the Norfolk General complex has been completely "built out" on the original side. The Fort Norfolk location is quite easy to access from most areas in the Southside. Having nothing to do with the building but appealing to my love for history, the area is named for the neighborhood's fully restored War of 1812 era original fort that's still sits overlooking the Elizabeth River as it enters the Harbor. Fort Norfolk protected the Norfolk side with Fort Nelson protecting the Portsmouth side. The latter sat on the current site of the Portsmouth Naval Hospital. Sadly, that fort no longer remains, History lesson completed. This is a quite convenient building for those of us who can't walk long distances from parking areas to medical building entrances. The attached parking garage is free if your ticket is validated at the medical practice you are visiting. On each level there are a few Handicapped spaces directly adjacent to the glass enclosed elevator entrances. Seating is available in that area. I've never had a problem finding a space in the parking garage, which offers a picturesque view of the Elizabeth River. The building is filled with medical practices & support facilities. Most offices that I've seen are Sentara practices, I've had wonderful care at Sentara Cardiology Specialists, Sentara Advanced Imaging Center & Sentara Sleep Center. This Medical Center is quite convenient & affords easy access to both parking and elevators. I would highly recommend choosing a medical practice located in this Fort Norfolk Center.

I have Bilateral Meniere's Disease. I have had this disease for 30 years I've had several long…read morebouts with vertigo had not had one for about 10 years and all the sudden it came back and it was difficult to deal with went to East Virginia ENT saw Dr Kim Scott I found her to be very knowledgeable professional understanding and encouraging I would recommend this business to anybody that is having problems with it ears nose and throat issue. The staff was excellent they sent out emails to remind me of my appointment and even gave me a portal to check in and get all my paperwork done before I even came in for the first time this was a good experience.

My personal advice: find another doctor other than this place. I was forced to pay two different…read moreco-pays for the same appointment. They said that because Dr. Deebo had retired that I had to be seen by a different doctor. Fine no problem. Happy to see a different doctor however, I shouldn't have to pay another co-pay for another interview with the same practice. For reference I'm wealthy. I understand that doctors retire, no problem, but to charge a patient to see a different Doctor who was going to provide the same amount of information. When I questioned their billing practices,I was told that I was rude and they asked me to leave. Skip this place unless you feel like wasting your time and money. and if you question their billing practices, they will say that you're being aggressive and rude and ask you to leave. I'm glad I found a new doctor hard pass on this place.

I really wanted to like this office. They have great reviews and were able to schedule an…read moreappointment for my daughter much sooner than CHKD (who has a 6 month wait). However, the week of her first appointment, I received a text stating there wouldn't be a provider in that day. I called to reschedule, which pushed the appointment out an extra month. The day of her appointment, the assistant couldn't read the doctor's writing of what lab work needed done. Dr. Saffold was currently with another patient, so she told us she'd send an email after speaking with him. That afterward we can go to any Sentara location to have it completed. This added additional driving, paperwork, and time for us. Later that day, I picked up her RX and didn't understand the directions on the label because they were worded wrong. It took several days for someone to get back with us. The week of her follow-up appointment, we received another text stating a provider wouldn't be in and her appointment would need to be rescheduled AGAIN. No one EVER answers the phone. Every single time I have called, I have had to leave a message and play phone-tag with them to speak to an actual person. It has been well over 3 weeks and I have still yet to get my daughter's follow-up scheduled. She is out of the medication that was prescribed. Our pharmacy has reached out to the office and the refill has been ignored. Grateful I never canceled the CHKD appointment because we will not be going back. My daughter is autistic and the experiences we've had with this office have been added stress that is unnecessary. I have worked for doctors and am experienced in healthcare. The lack of follow-through and carelessness from this office is embarrassing.

The friendliness and willingness to go the extra mile for their patients is so refreshing. PA-C…read moreBritton and Nikki thank you. Ive been to many doctors offices and specialists in these challenging last 6 years. And have been treated like an inconvenience frequently. You will Not be treated that way at Chesapeake Bay ENT Town Center. They actually care are very knowledgable and empathetic. Great place highly recommended if you are in need of a GREAT ENT.