The best service in town for such a reasonable price. I broke the glass over the camera of my…read moreiPhone and they fixed it for half the price of other quotes I had received. I would absolutely recommend this place and will be back if I need a repair.

Professional and expedient repair service! I would highly recommend SK to anyone. Repaired my M4…read moreMacBook Air flawlessly, and didn't break the wallet!

I had an excellent experience with Rapid Computer Repair. John was incredibly responsive from the…read morevery beginning, taking the time to clearly explain the entire repair process before any work started. Throughout the repair, he kept me fully updated with regular status reports and even sent pictures so I could see the progress. Once the issue was identified, John presented multiple repair options and explained the pros and cons of each one, allowing me to make an informed decision. After the new hardware arrived, he completed the repair quickly and professionally. My computer is now running perfectly! I really appreciate the transparency, communication, and quality of service. I highly recommend Rapid Computer Repair and will definitely use them again for any future computer needs.

My gaming computer started giving me a memory alert. I contacted John at Rapid Computer Repair. We…read moretalked over the telephone and he gave me some diagnostic tools that confirmed my solid state drive was failing. We then discussed replacement options. He then had me initiate a defragmentation on my hard drive. This was smart since it took about four hours. After completion I texted him and he had me bring my computer right over. He replaced the hard drive, cloned my other hard drive to that new one, and then evaluated to make sure all was working well. Less than three hours later I had my computer back. John was pleasant, professional, and efficient. His charges were extremely reasonable. I am very pleased. I highly recommend him. His location was convenient for me but if I had another computer repair, I would not hesitate to drive 30 minutes to get to him.

5 star service highly recommended. Very helpful with our concerns got us up and running.read more

I had to bring in my pc to get the thermal paste replaced and get it deep cleaned they did an…read moreamazing job cleaning every bit of dust and got everything done quick, made sure I knew what was wrong with my pc and answered any questions I had.

Given the previous reviews I wasn't sure if this was the place to take my cracked IPhone 6. I…read moredropped my iPhone 6 on the concrete and the screen shattered. I had so many pictures on the phone I thought we a total loss. Baby pictures, promotional pictures etc. that I didn't back up on my cloud. I took it last week on a Monday and hoped I wouldn't get the dreadful call that there wasn't anything they could do as the guy behind the counter didn't seem to convinced that it could be replaced since it appeared internal stuff could be damaged. Thursday I get a call and I am currently typing on my REPLACED screen!!! I don't know how they did it but it's fixed! I'm glad I gave them a chance and the price was about $100 under what Apple wanted not to mention the waiting period. Not sure why this place has such a low rating. I'm going to try the computer tech side next as my wife has some issues with her laptop. Will update UPDATE! So I took my wife's laptop and they were able to trouble shoot the issue which turned out to be just a bad power supply! Talk about a relief as our desktop contracted what appeared to be a virus. I took the desktop in and hoped they could salvage the desktop even though I know depending on the type of virus, it could ruin the entire thing. I got a call from the manager the next day after drop off and he told me they were able to get rid of the virus thank god! He also suggested some upgrades as I got the machine at micro center and didn't really know what I got. Instead of upwelling me they added some different things that were supposed to help me download and upload things quicker. My wife try's it out and now can upload her college assignments a lot faster and it no longer freezes when opening up power points. This service was priced pretty well considering other places in the area and also considering the quote I received from the " geek squad". Keep it local and choose these guys!

Brought my laptop in because I stripped a screw and they were the only place that actually fixed…read morethe issue and put new screws at no charge. Very professional and extremely nice and knowledgeable.

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.

Really great service. The people that run the store are amazing. If you want to get your pc fixed…read moreor tweaked please choose geek hero.

I am so grateful to Geek Hero for their excellent work and customer service. After calling Dell,…read moreMicrosoft and another computer repair place in Keller, Geek Hero was the only place who did not give me the run around. I told them what I was experiencing and they confidently told me they could help and to bring my computer in. They had it fixed in less than 15min. I absolutely recommend them.

Very responsive, fixed all the issues we had for the last six months!!!…read moreWhen a virus popped up, they immediately removed it.

I been waiting a few months to get my computer fixed. I reached out to the owner and he told me he…read morewas out of the country. I wasn't notified of him leaving or the progress of my computer. I paid my money upfront and expect better service than this. I will change my review upon the completion of my computer being fixed.

Went to get my iPhone 8 refurbished. I was given back an iPhone that can't connect to hotspot. Dirt…read morein the camera. Very poor battery life. Hardly sensitive screen, when charger is plugged in it sits crooked. I'm not pleased with what I got. On top of that I didn't get the device I gave them back. So idk what they put in this phone. When dealing with phone repair guys I usually tell them that I want my used parts back. I didn't do it here. It was my second time refurbishing this phone and I got a better product back when I went to Ez fix center on north belt line road. Hope this helps somebody. Honestly I should've known better.

Pure scammers. Did not say that they were replacing a piece of my iPhone with an aftermarket piece…read moretherefore it broke very easily. They said I signed to terms and conditions which states that they can use aftermarket product. I have asked for video footage of me signing this (because I never signed or agreed to anything) and they still have not sent me the video. I have called them a few times now with no response.