I haven't been to a dentist since before COVID. The last couple of dentists i went to were not…read morepleasant experiences and they caused some pain because they wouldn't listen. Understandably I have some anxiety with people poking around in my mouth now, but everyone there put me at ease. They were aware of the redhead gene that makes you resistant to anesthesia, caught some stuff that my previous dentists ignored, and all around it was a wonderful experience. The only thing that was missing was the lollipop you get at the end for being good, but considering this wasn't a pediatric dentist, I can forgive them.

I am very disappointed that this is yet another dentist office that will not listen to a patient. I…read morehave a very small mouth and I told the person that the usual adult film holders for dental X-rays would not fit in my mouth. She jammed one in anyhow and I told her, gagging, that it was too big She was about to jam it into my mouth again when I just left. I have a narrow mouth and a huge torus on the bottom right and adult sized bite wing holders will not fit in my mouth. The told me that they were not going to take a full set of X-rays because insurance would not cover it. So insurance is dictating my care? If you want care, this is not the office for you.

Staff is amazing. Dr. Klenke is extremely thorough & spent probably an hour a good 15 minutes for…read morethe exam portion and a good 45 minutes explaining rationale and answering all my questions on top of the many recommendations he had for me. I had Dr. Walters extract all 4 of my wisdom teeth a couple weeks later. There was a little confusion regarding the chauffeur on the day of the appt; no one ever informed me that my ride would need to be present in the waiting room for the entire duration of the procedure which was a little frustrating but not something I would consider to be a major inconvenience. Post-op had very very little pain even off the pain meds--I even had a complicated impaction for one tooth yet still very little pain--Dr. Walters knows what she doing! Had to make my own follow up appt after the extractions which was a little confounding because no one else ever brought the matter up; generally I would expect that this would have been scheduled before hand or at least the matter would have been brought to my attention by the office staff--all in all, this is a minor issue/mistake and don't believe that this warrants a rating demerit. Both Drs. Klenke & Walters are both extremely professional & highly personable & especially courteous. I would absolutely recommend this dentist office. The hygienist & clerical staff are great! Very professional & efficient. Teri, the financial coordinator is great as well--very clear & patient in planning for the financial aspect of the treatment plan. Very very VERY satisfied customer overall & will def remain a customer; I have my routine cleaning & porcelain fillings appts already scheduled! Will most likely follow up thereafter w/ Invisalign, finances allowing of course. Thank you both very very much office staff, Dr. Klenke & especially Dr. Walters! You've made this experience enormously better for me than what I had originally expected. You guys are doing great, keep at it! I am a legitimate customer and have no ties whatsoever to this business outside of the doctor-patient relationship. My review was not encouraged or seen by any staff prior to its posting.

I have been going to this practice for almost 2 years. The doctor that has been working with me has…read morebeen extremely helpful and friendly. I make it a habit to know what services I receive and what kind of benefits that are associated with the services through insurance. Yesterday, I received a bill in the mail (first time) saying that I owe almost $2,000. (The bill has no information of any kind explaining where this amount is coming from) So, naturally I was concerned and called the dentist office immediately. This is the first time I am seeing or hearing this amount billed to me. I spoke to a newly hired office employee that explained to me that I had been carrying a balance for almost 2 years for services that were rendered. Everytime I get any kind of treatment or service, I make it a habit to PAY IN FULL the amount that is owed the date services are rendered. If not, then I set up a PAYMENT PLAN to cover any remaining amount the date services are rendered. The young lady on the phone explained to me EOB's that are covered through insurance and the remaining amounts are billed to the clients. My questions were why am I just now receiving a bill? Why are you threatening to send me to collections in 10 days if the bill is not paid in full? Why did I not receive a statement, phone call, or bill prior? Why would I continue to get services/ treatment at an establishment if I have an open balance? Why doesn't the bill show detailed information about what was billed for and why? The billing system that created this document hasn't been updated since 2022 showing the lack of monitoring the billing system has. (Shown at the bottom of the bill) Keep in mind, I received this bill (for the first time) 12/23/24. Two days before Christmas. Judging by the past reviews of disgruntled prior existing patients, it seems that I am not the only one who has had issues with the billing department and the LACK OF TRANSPARENCY through billing. I would never agree to pay for services, NOT knowing the full amount that is due at the time of services. This type of business practice appears to be shady and not forthcoming. This kind of business practice literally leaves a bad taste in your mouth.

I began my dental treatment in January '26. Let me tell you, that I was In really bad shape. After…read moremy X-rays I had a consultation with Dr. D, and he explained my options. At the end of that visit, I knew exactly what my treatment plan would be. It's been a bit of a journey and still have a ways to go, but I am doing 100x better than my initial visit. Every single person that has interacted with me at Nova has a great bedside manner. From the front Receptionist, Office Manager, Hygienist, Assistants, Specialists and of course Dr. D. I am so glad that I came across this office during my online search. They have taken really good care of me. I highly recommend them.

The techs, hygienist and Dr. Pedram are all kind and attentive. I highly recommend the care that…read morethis facility gives.

Military retirees or active duty be cautious, terrible place, nice the first time but good luck on…read moreall future appointments, the office staff are rude, no one returns your calls, no handicap or regular parking available, the doctor uses the handicap parking lot as his personal spot. They never return your calls, not even the doctor. They have a poor relationship with the VA so appointments or follow up procedures are hard to get. Stay away.

After years of use, the repair to the front tooth described in the previous review gave way and an…read moreimplant was necessary. Dr. Lanese and his staff did a great job. You would never suspect the tooth isn't original equipment unless you previewed the X-rays. Sometime later on, my wife also required a tooth implant and she is incredibly happy with the results. Two examples of professional dentistry done as it should be. By the way, Dr. Lanese has the hands of a skilled surgeon and not a sheet metal worker which makes the whole process much, much better.

Spent a substantial amount of money on a tooth with caps and x-rays with no results will not be…read moregoing back there again

My way or the high way approach to dental care. Was disappointed I. The care options offered by the…read moreoffice

i am way overdue to tell people about family dentistry …read more Both my husband and I been patients for over 30 years, , it's difficult to explain in a few words the caring , skilled, care Dr Zebrosky and his Wife Yuliya provide with such knowledge and dedication A few Years ago I had All on 4 implants by DrZebrosky ,after many years of the best care for my dental health. My smile looks great, my implants feel like my own , Every visit feels like visiting family, the staff is warm friendly and competent . As a 77 y old female patient ,I can truly say I have never meet anyone I admire more. His skills, are outstanding. Thank you everyone ,front staff, my wonderful dental hygienist, Janelle and Sandra Again , left today after a cleaning with the warmest feelings towards all of you! Love you That's

Do you know how hard it is to find a great dentist... ! I Do!! Believe it or not but Family…read moreDental has checked off all my boxes. Dr. Z is straightforward, informative, and very skilled. His work is amazing! Staff is knowledgeable, and patient! Wait times are very minimal. Our family has been very pleased! Thank you Dr Z and staff!!!!!

The gentlest dentist's office I've ever been to…read more I've been going to South Flores for a little over a year now and am so sad it had taken me so long to find them. These guys are the literal best. Everyone at the office is so kind and seems to make a point of making visits as stress free as possible. The receptionists have always treated me kindly and have not rushed me when I'm scheduling with them or have additional questions, the hygienists are professional but talk you through every step so you aren't surprised as to what's going on or what happens next, and the dentists themselves are quick but efficient in handling the concerns brought up. I'd mentioned tooth hypersensitivity in one area and the hygienist went out of her way to numb the location for my routine cleaning and the dentist went over possible advanced solutions to help. I ended up getting a filling over the area which has helped the sensitivity immensely. At no other office I've tried prior have they offered to numb the location to help with the discomfort or be proactive about the issue when I've brought attention to it. I never thought it I could be such a simple fix, but they took the time to care and the issue's been mostly resolved. It's absolutely worth noting that the hygienists and the dentists aren't rough in the slightest and have the gentlest touch. While I myself don't have dentist anxiety, I'm sure this must be a relief for those that experience it. I highly recommend this office if you do have dentist anxiety or are simply looking for a new dentist. You won't regret it.

My experience with South Flores Family Dentistry has been so wonderful. I typically go in just for…read morecleanings but it was time for me to get veneers on my four front teeth to replace the composite work that had been done before (some parts as old as 14 years ago!). From the beginning, Dr. De La Garza was so sweet and considerate of my comfort throughout the process. She has an excellent eye for detail and despite this process taking two stages, she maintained committed to making sure not only that my teeth came out perfect, but that I could comfortably bite down and floss between. She delivered outstanding care and I would highly recommend her for any of your dental needs!

I've been a patient of Dr. Austin's since 2016 and I would trust anyone else with my family's…read moreteeth. I have two daughters and he and his staff have been nothing short of incredible. Always kind. Always patient. Another plus for me is that Dr. Austin always has the newest technology. You can sit back in the seat and watch exactly what is going on, which has always made me feel far more comfortable. As long as we are in SA, we'll be patients of Joshua Austin, DDS..

Two years with Dr. Austin-good preventive and emergency dentist. Good-natured hygienists, customer…read moreservice, and clear billing. Overall excellent experience.