The best garage door come in the area. My springs broke and they were live savers. Called them and…read morethe technician came up almost two hours. He replaced both springs in less than 30 minutes. Amazing, professional, affordable and reliable. Definitely recommend garage door to anyone who needs garage door in Aurora or Naperville

OConner responded promptly and arrived on time within a day or so. They fixed the door problem…read morethat required a creative, special repair. (Two other repair outfits didn't want to deal with it.) The two repairmen were pleasant and easy to talk with. The price was very reasonable. An update: an hour after the crew left I got a call from Jim O'Conner saying they undercharged me. Should have been charged an extra $120 because they had two men on the job ! I paid. But this is very poor form and unprofessional. Downgrade to 4 stars.

Recently, I helped my elderly mother replace the garage door at her home. Unfortunately, the…read moreprocurement process was marked by repeated communication issues, missed callbacks, lost follow-ups, and general lack of coordination. Most of the issues occurred during the procurement phase, but on the day of installation one final communication failure erased my remaining confidence in their operation, resulting in an installation day that will not soon be forgotten. Because I was working during the installation, I planned to stop by afterward to inspect the work. On the morning of the installation a scheduling issue arose which, combined with the earlier procurement problems, eroded my remaining confidence in this installer. As a result, I asked my mother not to make the final payment until I could personally inspect the work later that afternoon. Shortly after installation finished, I received an angry call from the owner about the apparent delay in payment, ironically one of the few prompt calls I received during the two-month process. He seemed unaware of the series of issues that had led to my hesitation. While his tone softened somewhat once I explained the situation, he still insisted on immediate payment rather than waiting a few hours until the end of my workday. One statement stood out among the rest: "If I had known there were issues, I would have scheduled this completely differently." To me, this suggested that this contractor only adjusts their level of care after problems have already occurred, rather than proactively ensuring a smooth experience from the start. As a compromise, I asked them to send photos of the completed installation and we would pay immediately. The photos revealed a very obvious installation issue, confirming my hesitation to pay without inspection. After I pointed it out, the installer promptly called to say they were returning to correct it. At that point, with tensions rising and rework underway, I left work early to inspect the installation myself so I could complete payment and avoid escalating the situation further. In the end, we are happy with the finished door, though the process to get there was much shakier than expected. To Jim O'Connor's credit, he did call afterward to sincerely apologize and offer to make things right. Perhaps this was a one-off experience with an otherwise solid company. That said, based on this experience, I will likely consider other garage door companies the next time we need service. This caution is also reinforced by some questionable payment demands described by other customers in these reviews. Note: A week after writing my initial review, and after reflecting further on the timeline of events, I decided to lower my overall score and revise the review to reflect the experience more accurately. Initially I attempted to temper my comments to offset the frustration of the moment, but with time it has only become clearer to me that this installer has operational issues that many customers would be wise to avoid.

Great service and recommend them for garage repair and replacement. Very professional and…read morerespectful.

What an amazing crew! It's a family run business and the owner took my concerns very seriously. By…read morethe time I went back in to lock my condo, they were hard at work. They installed a circuit breaker, and they got all 4 devices (2 remotes, the wall switch and the code key panel) running correctly. Then they replaced my door rollers because the bearings were shot. I went with nylon wheels that should last for years. I would greatly recommend this company and service to anyone looking to have the job done right!

Gilad replaced our broken spring. it was a very good experience (timely, good communication) and…read morewould recommend him.

I can't recommend Gilad enough. I called him early Saturday morning as our door was not functional…read moreand needed some repair. He let me know he'd stop by later to assess and quote the situation. When he arrived he performed a quick diagnosis, gave me options with a repair or new install along with costs, pros, cons and things to think about. I chose a repair for now - and he completed it on the spot in 2 hours! Gilad was so nice throughout the whole process and did a great job with the repair. I highly recommend Gilad for your garage door work! Thanks G!

I called for repair on broken overhead garage door springs. Answered my call at 730 am and…read morescheduled same day appt. Repair arrived on time. Answered my questions and worked quickly. Job completed and everything checked. Price was fair. Would use again.

We called to have our door looked at for a broken spring. They came out the same day and got…read moreeverything fixed. The crew is very professional and polite. They were also the best price around the area. I would definitely recommend them to anyone.

Erick and Ryan are the excellent Buckeridge team who arrived at my home to install a new garage…read moredoor and all of its updated extras. They are both very hard workers and are well organized working together. Erick and Ryan are knowledgeable, professional, polite and went the extra mile to be sure everything was well done correctly and that I was happy. After installation and before they departed, they were more than willing to answer any/all questions my husband and I had regarding our new garage system. This is my second (just wanted to update) garage door purchase from Buckeridge. I would not hesitate to do business with them and have recommended them as well. From the salesman (John Fitzgerald), telephone representatives and installers (Erick and Ryan), I am very pleased with the entire Buckeridge experience. Thank you to everyone at Buckeridge Door!

Buckeridge is who I have used since I moved to the Chicagoland area. They have installed a new door…read moreopener and now new springs. I can trust the company to be honest, fast, with friendly and fast service from the time you call in to the time the work is done. Their new system of sending a text with a picture of the technician and the time they left the Lombard main office is so helpful. I definitely recommend this company for all garage door-related issues.

Unfortunately my experience with this company involved unprofessional, rude and racist behavior…read more Their company was working on my building garage doors - the repair person was Brandon/Brendan. Our garage doors (and remote openers) had been having issues and their company was repairing one door while the other was still supposed to be functional for entry/exit. I tried to enter the garage thru the proper door but unfortunately the opener was acting up (as it tends to do and the reason for the visit). I politely asked Brandon if both doors were down since the remote wasn't working - he immediately rudely stated - "yea it works". So I pull out my remote to show him that I am pressing it properly and said "hey it looks like it's not working - are you sure?" I then tell him I live in the building and we have been having entry issues. He basically says he can't help me and I asked him if he could check/open the door and he says "well, if the remote doesn't work, it's because you don't belong here." A very strange and unnecessary response- and directed to a black woman in the west loop - so also (more likely than not) a racist one. Because of his refusal to help me I had to park my car nearby, enter the building with my fob (because I obviously did belong there as a resident despite his racism), and ask the property manager to intercede. Once shown of his error, he wouldn't even apologize or acknowledge me/his mistake. His comment was unnecessary and wrong. Even if he didn't want to provide entry (which is the whole reason his company was called!), his decision to inform me of who "did or didn't belong" in the building was not only inaccurate but unprofessional and racist.

They came to repair a garage door in the dead of winter on our apartment building in Logan Square…read morefor a 10+ car garage. The door was stuck open and it was in the middle of a blizzard, the repairman blocked the door with his truck and would not allow other tenants to use the garage. He said he had to park close for access to his tools, and would not move his truck. It was frustrating for many of the nearby tenants and neighbors. He fixed the door and it broke again two days later.

Very reliable and affordable service. Owner was very knowledgeable and repaired my garage door…read morequickly.

Excellent job and service! They were able to get me in the next day and even showed up a little…read moreearly. Usually, I get the 3 hour window that i need to make myself available and whomever is providing the service is always late regardless of what house hold item is in need of repair or replacement. I will use them until the business shuts down! Thank you!