We have had solar panels installed for over a decade (since Superstorm Sandy.)…read more Had a maintenance check and our techs Alex and Antonio were amazing. Very polite and professional! They helped us bring down a squirrel's nest humanely and happy to say the mother squirrel has relocated the babies. I'm so glad I called Empower and these techs were sent. Also, we have had perfect performance from our solar panels all these years. I recommend Empower 100%.

Before Empower, my highest electric bill was $356...after Empower I am consistently paying well…read moreover $450/ month and am constantly restricting my usage in the home so as not to over use from the grid. I reached out and spoke to a representative 3 months ago and have yet to hear back. We just want to know if there is something faulty with our system. We had absolutely no guidance on how to use the Tesla app and how to monitor the system....this is by far the worst and most costly decision of my adult life. I would give them 0 stars but it isn't an option.

I tried to leave zero stars, but apparently you have to leave something but they are not even worth…read moreone starI have been harassed repeatedly and told by a supervisor that they would remove my number because I'm suffering with epileptic seizures and cannot deal with Solar right now yet they continue to harass me constantly. If I ever decided to go, Solar, they would be the last company I would ever call. I am contemplating a lawsuit, which will name every representative that calls me moving forward, including Steven the supervisor that told me he removed my number from the list within 72 hours

Absolutely do not recommend. The process has been incredibly slow, and I've been getting constant…read morerunarounds. My appointment has been rescheduled multiple times, pushing it back by three weeks. Each time I called, customer service would promise that a technician was coming "tomorrow," but they never showed up. When I finally asked for a reason, the representative said, "I just let you know we are rescheduling, I don't know what happened to the technician." This lack of communication and accountability is completely unacceptable. I would strongly advise against using this company if you value your time and expect reliable service.

Fantastic experience with SUNation Energy. Was referred by a friend and had great dialogue with our…read morespecialist Rob Moser. He walked us through the process, the benefits of solar and what set up makes most sense for us. He also was able to get us great pricing which was almost 10% lower than other estimates. Paperwork and payment was a breeze! Once the permit was approved (took about 5 weeks after signing the agreement), they came and installed the panels in a few days which was impressive (probably lucked out with availability). The install crew (was literally an army! about 8-9 guys) came promptly at 7:45AM (15 minutes early which was great) and was finished by 1PM. The head of the crew walked me through the process and closed out great showing me the app and next steps. Clean up was also fantastic as nothing was left behind. Currently we are waiting for the inspection so we can start banking the unused solar for future use. But still we are generating over 45 kWh daily (on a sunny day) and our average usage is about 30 (we have 2 EV's) so we are about 150% efficiency which is great. Though we can not bank yet, we are still utilizing solar power so our electric bill for the past week will be minimal. All in all, SUNation Energy is extremely professional, very knowledgeable and customer service seems to be a top priority to them. My neighbor and inlaws are now interested in solar and will be referring them to SUNation and Rob Moser - they also have very nice cash incentives for referrals!!!

I waited until I had some experience with the new system before considering a review. It's been…read moreoperating for about 5-6 weeks and everything appears perfect. I received my first, almost zero electric bill, and have banked enough kwh to keep us at zero cost for a long while. My only problem is that it's difficult not to follow the reporting software on a day-to-day basis. It's a habit I'll have to try to get over. I interviewed 4 solar companies before choosing Sunation. Working with Sunation proved it to be the right company and a pleasant experience. Their on-line programming seemed to be perfect and all the legal stuff was perfectly clear. If I needed to speak with someone, they were always there. The phone is always answered by someone who knows the answer or knows who knows. And since we're in for the long haul, it's good to know that the service line is always responsive. Approvals from the City and from ConEd seemed to be right on time just as they advised. Their master electrician served as our planning consultant for the physical installation and he made sure to seek my input at each step. When the time came for the installation the Sunation crew was amazingly efficient and the crew chief explained everything. The job was done earlier than was promised and with a thorough clean-up. And the system just works, quietly and powerfully. I couldn't be more pleased.

They called me to schedule an estimate. They cancelled due to weather and said they would attempt…read moreto give an estimate with out coming at a later date but never called back with price or to reschedule estimate.

I went with Simply Residential because they made it so simple. They explained everything perfectly…read moreand took care of everything. I looked into other solar companies and it was so confusing. There work was excellent and I would definitely recommend them to everyone.

we used Tesla because we felt safe with a large company that would be in business for years. The…read moreinstallation was great with the crew being very professional and efficient. after the installation we had to wait for the utility to grant us operational status. This is where Tesla Energy dropped the ball repeatedly. they provided inaccurate information and failed to follow through on promises. It's 8 months later and we still have not had our problems resolved. If you have any problems, you are not able to speak with anybody. I have written numerous emails to try to resolve problems and nobody gets back to you. You can only speak with your Project Advisor and he is very limited what he can do according to him. we are happy with the energy system but the customer service is a disaster. I am concerned about the future of the system if we run into any problems. I am hopeful that somebody will contact me so I can recommend Tesla to friends and neighbors.

Still getting leaks, damages to our home. Still after all these years we have NOT been compensated…read morefor not getting savings on our energy usage. Still have not gotten the $5,000 incentive that was promised to us in order to get us to sign up with them. They are yet to correct their billing mistake for not having our system up and running a whole year after the system was installed yet they continued to bill us for that year they admitted their mistake then said that we missed payments ( NOT TRUE ). We showed our cancelled checks but they still insist on us paying for their mistakes AND threaten to damage our credit. VERY BAD EXPERIENCE WITH THIS COMPANY Update: Roof still leaking from brackets due to poor installation. Tesla will not come take care of damages unless we pay them to come out. DO NOT use these people. Absolutely not recommended.Big mistake.

This is 18 months in -- our savings has been tremendous -- more than promised -- and when we had an…read moreissue (because we changed internet providers we couldn't track our production) they came back and reconnected us without any issues. These guys go above and beyond and deliver a great product with even better service.

I have never written a review for any company in my life. I must say I am compelled to highly…read morerecommend PREMIER SOLAR SOLUTIONS, and here's why: I should have hired PREMIER SOLAR SOLUTIONS six years ago; WHY? For whatever reason, my electric bill was out of control. I interviewed every solar company in the Long Island area that existed for the past six years. I listened, I got educated. They all said they were the best and the others were the worst. They were all about making a sale, not about what my needs. I caught so many of them in lies with mis-representing how solar would benefit me. Many of them provided saving estimates that were totally inaccurate. Why did the competitors fabricate? They were only concerned about making a sale to reach a quota. Not looking out for me and my family. After sitting on the sidelines for six years of investigating solar, I was introduced to Chris Hoffman, President and owner of PREMIER SOLAR SOLUTIONS. I placed a call to Chris only to find out he was on vacation with his family in Phoenix and due back in 7 days. Well......in less than 15 minutes I got a call from Chris Hoffman, (on vacation) where he took 45 minutes of his family vacation time to answer all questions regarding my solar needs. I had a proposal from him the next day. (on vacation) The rest was history. I hired Premiere Solar solutions because Chris Hoffman explained how he and his company works and what was the best solar installation for my needs. He never discussed or brought up a competitor or mentioned why his company is better than the competition. He promised delivery and honest results. That says it all about Premier Solar Solutions. Once we agreed to move forward, my installation was quick and smooth. The workers arrived when they were supposed to, and they took the time to explain everything I needed to know about the install from beginning to end. In the past my average balanced budget electric bill was $375.00 per month. Since I installed solar from Premiere Solar Solution my electric monthly is less than $26.00 per month. And that is with many rainy days on Long Island. If you are looking into solar, do yourself a favor and speak to Chris Hoffman at Premier Solar Solutions. Feel free to email me at mediamansml@ gmail .com with any questions about this review.

First, the technology sucks. It doesn't work how it's explained. My mom down the block has the same…read moresize pool and her pool was just as warm as mine from the sun alone then mine with the solar. It is a waste of money. This is on the level of "used car salesman" or "selling salt to a slug" actual garbage. Next. The company sucks. When you call the company for issues. They just want to disagree with you. You tell them a problem they some how explain how it's your fault. Ok so sorry I am the problem clearly, what can i do to make this work better? They have no answer, I say ok I've had this for a few months and I HATE IT I do not want it. What are my options. 0 nothing. No other option other then continuing to stare at this piece of shit in my yard for the next 100 years of my life. I'm sure next this company will be trying to sell Arbonne. Do not waste your money. Get a gas heater instead

May 15, 2023. Emailed 2 weeks ago like they requested when there's a problem. Called each day…read moresince and was told I would hear back each day and no one calls back. Pool water is leaking out of a pipe and I can't run the pool until it's fixed. Each year I owned the solar system something breaks that costs on average $200.00. They you have to pay $175.00 to blow out the lines. I'm averaging a lot of money to run this and no one calls you back when you need them. Super dissatisfied with this company. Seems I'm not the only one. Hence the 2 star rating.

We had been approached by NYSS about 1.5-2 yrs ago to discuss solar installation at our home…read more Initially, things went smoothly and then we had issues with our town government which held up our progression. After a somewhat chaotic experience, today we had the pleasure of meeting Sean Jackson from NYSS. Sean took the time to thoroughly explain the solar program from soup to nuts. He spent about 2 hrs with us, and we found him to be extremely helpful, professional & knowledgeable about all things solar. We were looking to lower our energy costs while pursuing a more environmentally friendly option. Sean helped us navigate the preparation and installation of solar panels. Kathryn was another person at NYSS who we spoke to at the initial start of our solar conversation - she put us in touch with Sean and overall, we were very pleased with our experience. If anyone is considering going 'solar', I would definitely recommend speaking with Sean Jackson - you won't be disappointed.

When the salesman was selling me a system I had specifically told him that I wasn't staying here…read morefor 15 yes and I would have to transfer this system to the new homeowner and they swore to me that everything would transfer over to new owner when that time came. Now that time is coming and now I'm told I can't do that that I would have to force the new owner to get an even bigger mortgage to fund the panels on top of my house. Had I known the problems I never would've installed. They lied about the tax credit that I could never get in the time frame that they said I would. Nothing has been good about this experience. The salesman made promises and after I signed he was a ghost.

Had an issue with the roof that resurfaced after the latest big storm. Nassau Roofers was 1 of 3…read morecompanies I had reached out for quotes. In every step of the process, Nassau Roofers were extremely professional. No drama. No scare tactics. And their price was very fair. Spencer showed up to do the estimate. He explained everything very clearly. Straight forward and professional. Nelson and team showed up early 3 days later and finished the job quickly and cleaned up well. Part of the roof was covered in snow and these guys efficiently cleared everything away and even shared pictures and video afterwards. Megan and Brian are 2nd generation owners taking over from their father. The company has been around for 48 years. The work comes with a 12 year guarantee. It makes us feel good we are dealing with a company with legacy and will be around to take care of issues. We are very happy we picked Nassau Roofers.

This was the company that did my roof after Sandy and so when I had a problem with a four legged…read moreunwanted visitor in my attic, I called them and they explained to me what to do and they would come and close the hole and they did and it was wonderful they said not to worry. I didn't have to be home they would come and take care of it the next year. I heard something else in my attic they came with a drone found the whole immediately on the other side of the house and promptly fixed it. I couldn't be more thrilled at how quickly they responded to my small job versus the big jobs that they're used to getting. I appreciate that they took my nervousness about having these creatures in my attic. Seriously I thanked them 100 times.