They couldn't find my veins and couldn't get enough blood. No advice but to try again??? Say…read morewhat. No thanks

Sorry, I had to use your photo, Michelle. She was also the same staff member who was very…read moreunprofessional with us today, so it seems like she may have been having a bad day. This staff member was rude and showed little patience while handling my toddler during a blood draw. Instead of being understanding, she blamed us and spoke harshly. She also grabbed my child's hand in a way that felt inappropriate, and then denied it. Healthcare staff should always be gentle, patient, and respectful--especially when caring for young children.

I had my first appointment today with Stella, who was recommended to me by one of my coworkers, and…read moreI had a great experience from start to finish. The front desk staff was incredibly friendly and welcoming, which immediately made me feel comfortable. The medical assistant, Ali, was so helpful and wonderful--she was kind, attentive, and made the whole process easy. Stella, the nurse practitioner, took the time to really listen to my concerns and thoughtfully work through what testing might be appropriate. She was very informative, knowledgeable, and provided great recommendations for both lab work and supplementation. I appreciated how thorough she was and how clearly she explained everything. I'm looking forward to continuing my care here and having ongoing appointments focused on promoting health and wellness while reducing the risk of disease. Thank you again

I had a mixed experience at Lam Clinic…read more The best part of my visit was the nurse practitioner, Lynn. She was warm, informative, and made me feel comfortable throughout the appointment. I never felt pressured by her, and it genuinely felt like she was there to help me understand my options and answer my questions. Unfortunately, my interaction with Dr. Carrie Lam left a very different impression. She spent less than a minute with me and seemed primarily focused on discussing the clinic's membership program. I was disappointed that she did not appear to go over the details of my visit with Lynn before speaking with me, which made the interaction feel rushed and impersonal. The same feeling carried through with the rest of the staff as well. Aside from Lynn, the overall tone felt cold, and there was a strong emphasis on memberships, supplements, and additional spending. I completely understand that clinics need revenue streams, but the pressure to spend money seemed to take priority over making me feel cared for as a patient. I left very appreciative of Lynn's care and professionalism, but wishing the rest of the experience had felt more patient-centered and less transactional. I will not be continuing my care with them.

Takes hours for they to help you, specially if you do not have an appointment.. They are very very…read moreslow . They said because you didn't make an appointment but it's very hard to get an appointment unless you are willing to wait a month . Get ready to stay at this place for at least 3 hours. Came in at 7 and got off passed 10 am

This location is extremely busy. The two women at the front desk were rude. They can use some…read morecustomer service training. Also, one of the ladies at the front desk called a patient and left them a detailed message. Her message was loud. Labs should be practicing HIPAA, this employee should've known better.

This Labcorp location is definitely high traffic, especially in the mornings when everyone is…read moretrying to get their lab work done, but I was genuinely impressed with how efficient the staff was. Even with some computer issues happening, they still managed to keep things moving and get people in and out as quickly as possible. It also really helped having someone up front directing patients. I didn't catch her name, but she was patient, organized, and clearly knew what she was doing while handling the crowd. I came in for lab work and my 1-hour glucose test, and Kevin did an amazing job drawing my blood. I absolutely hate needles, but he helped keep me calm and made the process quick and painless. Walk-ins are welcome, parking was easy to find, and the facility itself was kept very clean despite how busy it was. Overall, a really positive experience.

I visited Labcorp recently for lab work. The waiting area is small, but they had several front desk…read morestaff and three self-check-in machines, which helped things move quickly. Quest has a bigger waiting area but only one check-in machine. However, its online appointment system is much better than Labcorp's--easier to use and more reliable. If Labcorp can improve its online system, the experience would be close to perfect. The check-in process at Labcorp was smooth, and I didn't wait long before being called. Labcorp did a good job.

Although injuries are no fun, Advantage MRI sure knows how to make you feel better. I called to get…read morean MRI on my torn bicep and shoulder bursitis. They were able to get me same day appointment. Everything went so smoothly from the appointment, to the procedure, and the results. It's always the little things, and Advantage MRI is big at giving kind gestures. They have a designated parking spot for their MRI patients, so you are able to walk right in. The procedure is done so smoothly, and they not only give you a disk right away, they also give you flowers. And even better, they are able to give you your result within 24 hours. Thank you for turning a stressful situation into a lesser one. Anytime I need MRI in the future, I hope to come back here. And I highly recommend for others in need.

The staff was friendly and helpful! I had to reschedule twice due to a cough and the staff was…read moresuper flexible. Clean office and there is plenty of parking. I got a CD of all my images within 10 minutes of finishing the MRI.

Even though it is not usually covered by insurance, once you get older, my doctor likes to order a…read morecalcium score test every five years to access heart attack risk. Luckily, my score was 0 (perfect) five years ago, and it was time for a recheck. This time, I was referred to Imaging Partners in Orange. I called to schedule an appointment and Elyssa was so friendly and helpful. They had a cancellation and were able to book me only two days out. She took all of my prerequisite information quickly and sent me a link to complete some paperwork online ahead of time. I arrived 15 minutes before my appointment and was impressed by their very modern and clean facility. Check-in was a breeze since I completed the forms online ahead of time. I only waited about five minutes and was called back. My tech Khan was very friendly and made everything a breeze. I laid on the bed feet first and he put a few heart electrodes on my chest. The bed raises and slides you into the center of the CT machine. It was not claustrophobic at all, and the CT machine spinning made very little noise. An automated voice instructs you to hold your breath twice for about five seconds, and then again twice for about 15 seconds as the bed slowly moves back and forth through the ring taking images. The process only took about five minutes, and I was in and out of the office in about fifteen minutes. I took the test on a Friday afternoon and the results will be sent to my doctor and posted in their online portal for me to view on Monday. Insurance usually doesn't cover this test, and the cash price was only $200. I had a great experience here, and will look forward to coming back in five years.

Long overdue but still wanted to share the positive experience I had at Imaging Partners. Had a…read morescheduled appointment and from check in to X-ray, fast, friendly and professional. Technician was Jerome and will gladly return for my MRI.

Went in for an appointment today. I had called yesterday and the automated announcement suggested…read moreto make an appointment to minimize wait times. Online appointment on their website was easy. Pretty efficient process as they sent text reminders with the address and also a reminder to check in by clicking on the link from the text. Once I was in the waiting area, a male staff member came out to let everyone know to pay attention to the screen to make sure our names show up and how many people are on the wait list. He explained that the ones who made appointments are given priority. He also asked for everyone's patience as there were 23 people waiting with 5 phlebotomists. I really appreciate that he set the right expectations. I was assigned to Kim and she was amazing! Really nice, friendly, helped make me feel at ease and best of all, it didn't hurt when she poked my skin with the needle. Thank you!!! I was in and out of there in 20 mins.

I decided to try this place over the other local spot because it had long wait times, even with an…read moreappointment and parking is brutal. Got here not only is there tons of parking and it's free. They got me in within five minutes of my appointment time. Rodrigo was my phlebotomist and he did the best blood draw I've ever had done. He also caught on my next labs that the test I'm having done needs to be done 7-9am, that was great because I already booked my appointment for 10 and had time to change it. Great catch on his part! Highly recommend this lab.

We've worked with this ultrasound team for many years and consistently have great experiences…read more They've performed ultrasounds in our midwifery office for our clients, and everything is always smooth, professional, and supportive. Their team is skilled, kind, and makes clients feel comfortable and well cared for. We refer to them often and truly value having them as a trusted partner in our community. Highly recommend!

I had the most amazing experience at this 4D ultrasound studio! This was our very first time doing…read morea 4D ultrasound, and Melissa made it truly unforgettable. She was incredibly kind, patient, and knowledgeable. Melissa took her time showing us our baby's movements, pointing out details, and answering all of our questions without ever making us feel rushed. We left with so many beautiful pictures and even received a full video of the entire session emailed to us afterward. One of the sweetest parts was getting a teddy bear with our baby's heartbeat -- such a special keepsake we'll cherish forever! I'm so grateful for how thoughtful and welcoming the experience was from start to finish. Melissa was absolutely wonderful. Highly recommend this place to any expecting parents looking for a memorable and emotional ultrasound session!

I was referred to this facility for a lumbar MRI. When Marisol called to schedule the appointment…read moreshe described the machine and how the process would work, after I informed her I am extremely claustrophobic. The office is very nice, very clean, easy to find. Mark was the young man who did the MRI and he couldn't have been more nice and calming. We talked for a few minutes, he explained everything to me. Told me he would put me in the machine to make sure I was comfortable before he started so that I could make sure I would be okay. He asked what type of music I wanted, explained that the machine would be very loud but assured me there was no pain involved. After every scan, he checked in with me to make sure I was okay and he told me how long the next scan was going to be, and how many more there were. What a wonderful experience everyone at this facility provided! I would highly recommend them to anyone!

This is SIMONMED IMAGING- Santa Ana.. If I could leave…read more-1000 I would... referred by my lawyers and having to transfer from Beverly Hills to Santa Ana, for machine purposes and let me jst tell you it's a big difference in the customer care direction. When I scheduled my appt over the phone I specified that the person I would have bring me because I have to take anxiety meds to go in the machine as I am claustrophobic, is not off of work until 3:30 so there's absolutely no way I would schedule myself at 4. I told the scheduler 4:15... I get to my appt at 4:20 I walk up to the desk hand her my passport tell her my name and say "I'm sorry I'm late, my name is S****** D**** & my appt was at 4:15" with a big ass smile. BRENDA RODRIGUEZ says: "you're late" I said "I know I jst said that" She says "no your appt was at 4pm" I said "no I specifically asked for 4:15" She says "well here it says 4pm" She then proceeds to pick up a piece of paper and points "see this says 4pm" Now any literate person can read the situation and clearly see she's being a smart ass.. instead of trying ease the situation as there's clearly been a mix up, she was very unprofessional and as I'm already terrified of going into the machine, I'm immediately frustrated with her behavior.. My response: "idc what that paper says I requested a 4:15 appt" followed by a second mri because I had 2 scheduled so even if the first was missed why not go see if I can be seen still instead of going back n forth with me about a misunderstanding... UNPROFESSIONAL Dare I say it's because I was black but ima hold grace there. So I tell her watch her attitude and don't get snippy with me. She goes to the back to talk to the dr and the dr comes out and says she will see me after her other two patients are done.. I said "I thought so" with a smile and sigh of relief because Brenda was making it seem like I couldn't be seen at all.. so I tell the dr and I point dead at her "yall need to check her attitude" So Brenda now has to give me the forms she should have been given me when I walked in. Brenda comes back out ask me to come get the papers but she's like chuckling under her breath and smiling trying to avoid eye contact for whatever reason so I asked her "what's so funny?" I walk back to my seat My mom, who was with me tells me to calm down and I say to MY MOTHER "I'm not trying to be but she was being rude for nothing" and jokingly while laughing said something to my mother.. I filled out my papers and Brenda walks to the back to go tattle on me because she clearly starts and is bad at handling customer escalation.. she lies and said that I threatened her.. so now doc Andrea comes back outside to say "she can't see me" and didn't look like she was going to explain so I said "why? because Brenda went and tattled on me?" She says no because you threatened her.. never threatened her because I wasn't even talking to her. If you hate being nice to ppl, or ppl of other races and being a problem solver then maybe you shouldn't be in Customer Service.. it's truly that simple.. Brenda jst cost yall some money.

I recently did my thermography and they pointed out some potential issues and recommended to get…read morethose things checked. My physician was reluctant to do additional tests as my annual check was normal in all aspects, but I was able to convince her. Surely enough! The further tests revealed a diagnosis that without the thermography It could have gone undetected and potentially cause major issues in the future. The issues that came up on this last thermography were previously identified as mild on a thermography done in 2019. This latest one showed the progress. I am very grateful to have found a procedure that can detect potential issues so early on. I highly recommend to get this service as preventive care. It works!

Thank you OC Thermography for making me feel so comfortable during my scan. I learned so much…read moreabout my body. Thank you so very much. I will be referring you to everyone I know.