Andy was professional and provided outstanding service…read more Fixed all the problems. Prompt, knowledgeable and reasonably priced. Explained all the necessary costs and options prior to performing the repairs.

Andy was quick to return my initial phone call, promptly set up an onsite appointment, immediately…read morediagnosed the problem and fixed it all within the time-frame that was promised. Reasonably priced, and I will utilize this business again in the future. Highly recommended.

I've purchased multiple appliances from Pro Tech over the last couple of years and the service has…read morebeen excellent. The first was a washing machine I called about and they had it in stock and it was delivered in under 2 hours. Eight years later that same washer was having an issue and the came out and fixed it quickly. Super nice service technician as well.

UPDATE: Stackable dryer died 93 days after purchase which cost $500 to fix. Recently the washer…read morehose busted however there was no model number for the washer portion (they are two separate units) in which to order a part as it had worn off plus none on the receipt. Whole unit was trash at that point as there was still only one cord for both feeding the washer cord into a box on the back of the dryer; I had no choice but to purchase a whole new laundry tower. Please understand this was a used unit! I get that! However when your business is appliances you should probably have a model number to refer to for this very reason! SMH ‍ Handle broke off the dishwasher months ago, thankfully it still works. Microwave going strong. I bought a new refrigerator and range last year as the others were seriously outdated. I would have much rather spent my money at a local small business I had established a relationship with. Sadly the customer service was so disappointing and the owner so dismissive I will tell anyone who is willing to listen to stay away from this business.

They worked with us to figure out what had happened with our front-loading washer, and showed us…read morehow to clear error codes. Responsive and helpful. Would use again.

I had very good experience with this company. And I would definitely recommend them to others. We…read morehad an issue with our dishwasher and Mike was able to fix that and then while he was here. we had him replace the garbage disposal as well. The company was easy to work with and had a quick response time.

He fixed the appliance, but grossly overcharged and refused to return text or phone call when asked…read moreto clarify/justify. Here's our experience: Called A-1 Appliance to come out and fix a leaky washing machine. Setup appt. Russ came, and all seemed good. Maybe it's 'years and years of experience' but what struck me as odd is he just visually inspected the washer and said it's the drain pump (he did a cycle but no taking off any parts of the machine). He then tried to convince us to buy a new washer. $95 for the service call and no actual inspection.....it felt really odd. We did ask for him to quote the fix though to have an option (fix or buy new). he said he would credit the $95 if we proceeded w a fix (reasonable, and I expected a service fee for his time to come out......although I go back to he didn't actually inspect anything). Days later he said $400 w labor for the fix. We did our research and decided since were were already $95 in and a new washer which then means a new matching dryer would be super costly (1k+) we said let's fix it. Russ called days later, said part is and we scheduled a time. Came into the house nice enough and said 'hope it's not something else once we get this part in'. I half jokingly said 'I sure hope not b/c we went forward with the fix based on your analysis during the 1st service call' (go back to him not inspecting it). Left Russ alone and he fixed it...at least as I'm writing this now he never actually ran the unit to my knowledge....guess i'll find out during that first load. The issue I have is w payment. He gave me the total bill amount I owed today. It was $400. I questioned him on this saying the $95 credit should come off and this is where it started. He said 'oh it was $500 and i'm giving your credit of $95'. We looked at text exchanges he had wiith my wife (she was working out of the home when this happened) and this was never said. I paid on CC. When he left I looked at the invoice $225 for the part (reasonable enough) $15 Tax (gotta pay tax man) $260 in labor. Say what????? We have cameras so I just had to check when he came/left. 1 hour!!!!! Note he told us his labor rate was $95, the cost of the service call (he charges 1 hour for the service call). TOTAL all In was $500 In total I feel he overcharged us by $160. If we add the part and tax and then include one hour of labor ,which would have been credited as we already paid it, We should have given him a payment today of $240.....yet I paid him $400. In short the labor wipes out from his service call credit and we should have paid the part and tax only. We called his office (wife answered, left this message in short and to call us). No response. We texted same night. No response. We always pay bills. We believe if you work, you get paid. I'm having an issue of gross over charge.

I just got off the phone with Russ, what an honest man, he just helped me to reset my control panel…read moreon my refrigerator over the phone when he could have charged me for a service call by coming over and doing it himself !

I had a great experience with my mini split install. Ronnie and Custom Air Systems were the only…read moreones who quoted me the accurately sized unit instead of over selling, and the install crew did an amazing job!

Great installation! Two guys came out. Ryan and Chris going above and beyond to make it only not…read morepresentable but efficient would highly recommend

Needed a replacement element for my cooktop and found the exact one at Discount Appliance Parts…read more Price was way better than what the manufacturer wanted, and it got here fast. Popped it in and works perfectly. No complaints at all, will order from them again next time I need a part.

Called for parts. They said they would order the parts. I had the parts number but asked them for…read moreit to see if they would give it to me. In a rude tone they said we don't give parts numbers . They do this only to charge customers double to make money off of them. That is unethical practices. Amazon has all the parts they get. Just type in the part number on Amazon and it will pull up. The parts I needed were $70 plus tax on Amazon. This "Discount" appliance part store charged $153 plus tax. The parts would come in a couple of days. What a coincidence Amazon delivers in a couple days... that's what people call "Caveat emptor"

Excellent service and excellent follow-up! Tech has assisted us with numerous repairs and they…read morestand behind their work! We have no hesitation in calling them in the future. Vidalia!

This is the best repair service in the PSL area that I have encountered. The service was speedy and…read morethe gentleman who came to my home was extremely professional. Our double oven combo wasn't heating properly and this gentleman looked at the issue found the minor issue and repaired it and he basically did it as apart of the assessment. I would recommend this place to anyone looking for fast, reliable, professional and trustworthy service. There was no price gouging or trying to exploit us at all 10/10 for service!!!!

Have dealt with TCAC for over 10 years just had a ac unit replaced always professional and…read morecourteous service highly recommended

HVAC biannual check was excellent. The technician was on time and courteous, performing customary…read moreparameter checks efficiently. He also offered helpful information regarding my maintenance tasks. My previous condo owner installed a new Nest thermostat, but Eli was more familiar with the brand than the previous technician and willingly provided a tutorial on how to use it. He assured me support was just a call away. I am confident I chose Treasure Coast.