Best costumer services by Brittney nice and clean storage …read more everything is excellent.

Great experience! super helpful staff, very thorough explanation of all services! Moving service…read moretruck was super easy to book and had plenty of space.

I recently required a storage unit and found Lock & Leave in Placentia. Overall, the pricing was…read morevery competitive with a very clean property. In comparison with other local storage place I found there was no bait and switch, hard sales, or hidden fees. The Manger ( James) was very professional and polite. I was in & out very quick with a storage unit.

I was satisfied with the with service and price of my storage. Ernie and Allie were great and they…read moremade sure I had everything I needed to get started. I am satisfied with my Storage Space and it is close to my home. They made sure I knew about there policy. It was a smooth transaction. I would like to thank them for helping me. I will recommend them to my family and friends.

Terrible customer service. Went in the other day to get some prices on sizes. I asked for a price…read morelist. The girl said, oh we are paperless. That did not answer my question. I said can you print a list out for me. She said, "No'. How do they expect to stay in business with that kind of help. Guess they don't want any business. I just left.

highly suggest this location! Danny was extremely helpful, kind, patient, just amazing overall…read more honestly the best experience i've had w any storage. he goes over the top, his service is 100/10. that dude deserves a raise or promotion of some sort. thanks again for all your help and patience, danny! appreciate you brudda

Jesus (Jesse) is outside and standing, which makes him outstanding…read more Great service clean facility and super easy to book and get storage I was able to get their online promotion for 1 free month

Best storage facility I've ever used. Managers have been wonderful over the years, including Anita,…read morewith her great sense of humor and knowledge. Security is not BS here. Sneak in behind someone at the gate, and expect your unit's alarm to go off, with the caretaker coming by in two minutes. Good pricing, especially for drive up units. Only negative is sand. Place is in the wind belt and you will get sand in the front two feet of your external door unit. Small price to pay for the location, great service and prices.

Beware of Evon, from there Corp. Head Quarters! As He (Evon), Is this properties Corporate Rep…read more Evon, Refused to Return AT LEAST, $300.00 That we PAID TOWARDS - OUR MONTHLY STORAGE RENTAL FEES for the month of March (when Fire occurred) via Their telephone pymt system! Only to find out After, that 2 of our units had been burnt down! And all contents were DESTROYED! Which No one Called To INFORM US OF! I asked Joselyn, EVERY SINGLE MONTH FOR OUR money BACK! to be returned to us! But I always got the same response, That we couldnt get our money back until we signed A waiver of our rights, and releasing 'our units' back over to them. BUT, ONE OF Our units was CONFISCATED 'BY THEM'! So, WE refused to sign the doc. Thus, No money was refunded! We Lost our ENTIRE contents in 2 out of 3 10 x 20 storage units that we had stored at this facility. Which was A LIFE CHANGING, 'CATISTROPHIC EVENT' ... FOR US! AFTER THE ELECTRICITY 'WENT OUT' - PRIOR TO THIS FIRE, The property mgmt, conducted all office hour buisness from the parking lot or from her car! Im talking ... NOOO ELECTRICITY! Thus, No security. & NOO Video CAMERAS! = THIS. And EVON, At Corporate head quarters ...100% REFUSED to refund AT LEAST $300 WE PAID for in RENTS! AT A TIME when, 'WE NEEDED IT' - The MOST! SHOWED, Very BAD WILL - If you ask Me! SHAME ON YOU EVON. & YOUR COMPANY! To Date, THIS MONEY HAS STILL NOT BEEN REFUNDED to us.

Storage bins were clean and spacious. Office person was very friendly and efficient. Easy to pay on…read moreline. They also let you use carts to move stuff if needed (with ID). Just note their hours of operation and leave BEFORE they close.

Update & clean space to secure properly. My friend nearby I help with him were stress free by the…read morestaff here. Long operation of business hours is a blessing to us.

Do not trust their online "promotional" rates. They lure you in with a decent price, only to jack…read moreup the rent by 30-50% in just a matter of months. I filed a formal BBB complaint regarding their sudden, unreasonable rent increase, and their corporate corporate response was basically: "It's in the contract, so we can do whatever we want. They literally do not care about customer loyalty. They will hold your belongings hostage and use their fine print to bleed you dry. If you don't want to deal with corporate greed, hidden fees, and constant stress about when your rent will skyrocket next, go somewhere else. There are plenty of honest, local storage facilities that actually guarantee their rates for a year. Public Storage is a complete rip-off.

Awesome storage, the managers onsite made it super easy to get a unit. Walked me to my unit and I…read moretruly appreciate it that

I started with renting a really big space but that wasn't budget-friendly. The people helped me by…read moresuggesting a smaller 5'x10' which fits everything I needed to store. The people helped by transferring my funds from the big one to the smaller one.

This place was overall a Good experience and friendly. Reasonable pricing and accommodation.read more

This will probably be my last month at this facility but it has been a great experience. Always…read morevery clean and the office staff is always very friendly. Thank you!