Stay far away from this business, the gentleman gave me a estimate over the phone and told me to…read moremake $100 deposit. We set up a date to do the repair and then his technician told me that he cannot do the repair which was fine but he refused to give me back my hundred dollar deposit and then he just blatantly refuses to pick up my call and when I do get a hold of him, he got mad at me frustrated and he hung up my phone that is not good business practice

rapid response, punctual! Loved my service! I will be…read morerecommending, thanks again!

Odaly's was very patient and informative throw out the whole process. Everything was precise and…read morethey were able to install my rear windshield the next day after receiving my quote. Price was reasonable for the damage I had. Great team you guys have! Thanks again for everything!

Best price when I called around. Was able to come in soon and they did the job quickly. People at…read morethe shop were very nice.

Very easy to communicate with and very quick to help with a broken car window. Very happy and would…read morereturn for any additional repairs.

Great experience. Very fast communication and scheduling. He was here in 3 days, replaced my entire…read morewindshield in about an hour. Couldn't have been easier, and very reasonably priced. Highly recommend.

Their service is great and I recommend. Definitely will go back and use their service.read more

I was very happy with their service from the start until the finish of the work…read more I had intended to get my windows tinted "eventually", but I just bought the car and didn't really want to take on another expense right away. However, my new car got dinged days after getting it and they were able to buff it out pretty easily. I was able to find the spot the work was done, but it took me a minute. I would be shocked if anyone who was unaware could even find the spot. While I was there, I also had my front two windows tinted while I waited and they did a good job. However, when I got the vehicle home I noticed that there was a decent bubble in the front driver side window. I contacted them the next day and they said to bring it back so it could be redone. At no point did I feel like they tried to push off the responsibility or try to get away from standing by their work. They fixed it no questions asked. I have no reason to believe that they wont also honor the lifetime warranty that they offer on their window tinting.

I went to Safelite in Addison, IL, to get my windshield replaced due to a crack on the passenger…read moreside. After checking in, the technician told me they needed to run system checks on my car before starting. He later came back and said a code came up, and they could not proceed with the replacement, and that I would need to contact my dealership first. When I asked what exactly I needed to tell the dealership, he said he couldn't remember off the top of his head but would send me the information. Four hours later, I still never received anything. When I went back out to my car, I noticed a second large crack, separate from the original one, on the driver's side of my windshield, which was not there when I arrived and walked into the building. I went back inside to inform the receptionist. While I understand that cold temperatures can contribute to cracks, this was not there when I got out of my car, and I was not informed about it at any point while the technician had my vehicle. While the windshield was already cracked and needed replacing anyway, it was extremely frustrating that this new crack was never mentioned to me. The receptionist told me I would be "fine to drive," but again could not explain what I needed to have done at the dealership and said it would be sent to me (which never happened). I then called my dealership myself, and they had no idea what Safelite was referring to. They told me codes are typically addressed after replacement and calibration, not before. Overall, this was a very poor experience with a lack of communication, unclear explanations, and an additional crack that was not acknowledged. I will be going to a different company for my windshield replacement.

i would not recommend these services as there's no phone directly to any location is a call center…read more.. and they asked so many questions is far more expensive than local regular shops .. this review is overall for these businesses name not specifically these location where i couldn't even get an appointment

Last week my the windshield on my 2021 Jeep Gladiator was cracked by debris from an uncovered…read moreconstruction truck (Grrrrrr) in Wisconsin. The damage required a windshield replacement. I set an appointment with a corporate auto glass replacement company. When they arrived at my house they informed me they couldn't replace my windshield because a custom light bar "might hurt their tools" and they didn't have a star allen wrench (????) I also waited 4 days for the appointment. I called a custom Jeep shop in the area who referred me to DnB Auto Glass. That was my lucky day. I called DnB and left a message. An hour later I was on the phone with the owner, Frank, who asked for 3 easy pieces of info (via text--yay, why can't all business figure out how to communicate via cell in 2024?), and 5 minutes later, after asking if I wanted factory or aftermarket glass, Frank said: when can you be here? 45 mins later, I was there. 40 minutes after that, I was back on the road home, new factory glass installed professionally and affordably. Frank and his wife were smart, funny, friendly, and efficient. Skip the corporate glass bozos. Call DnB. Frank made my week a whole lot better, a whole lot faster than I imagined possible. I can't recommend this local business enough. Amazing experience all around.

I was driving along the freeway and passed a gravel truck then heard a *click*. Thought nothing of…read moreit until a few days later I was detailing the car and saw the windshield was cracked. Damn it, new car!! I was referred to DnB by a family friend who is an insurance agent and the owner helped me contact the right claims number, helped get the factory glass replaced with factory glass and accommodated my schedule. The work was done perfectly (I am posting this a few weeks later to make sure there aren't any cracks or glue or scratches). I also had my windows tinted and they are perfect. Thanks Frank!

I recently took my 2019 BMW X5 to the dealership because the automatic headlights and windshield…read morewipers had stopped working. After diagnosing the issue, they told me that a piece of weatherstripping around the sunroof had come loose, allowing water to leak into the car. The moisture had begun corroding the wiring connection for the rear passenger light. Whenever that light flickered or went out, it caused a chain reaction that affected other features, including the auto wipers. The dealership's proposed solution was extreme: they recommended replacing the wiring harness and light assembly, installing new weatherstripping, and even putting in a brand-new headliner. Their estimate? Just over $6,000 before tax. Thankfully, I decided to get a second opinion and brought my SUV to Addison Body Shop and Glass. The owner, Mike, took a careful look and immediately reassured me that most of the dealership's recommendations were unnecessary. Instead of replacing parts, he reattached the weatherstripping, cleaned the light and its connections, and carefully treated the minor water stains on the headliner. By the time he was finished, everything was working perfectly--and the headliner looks spotless. The difference in cost was night and day. Addison charged me only a fraction of the dealership's quote, and the work was completed quickly and professionally. Mike was upfront, honest, and clearly more interested in fixing the actual problem than in padding the bill with unnecessary replacements. I left feeling relieved and extremely grateful. Addison Body Shop and Glass saved me thousands of dollars, restored my SUV to perfect condition, and proved that there are still shops out there that value honesty and quality workmanship. I wouldn't hesitate to recommend them to anyone.

Great work! Thank you Rey Avila and team. My car looks brand new. Service was great and speedy!!read more

3 days of calling with no answer and a full voicemail mailbox…read more Left a message on Facebook messenger and still no response. I don't get how you could run a business like this. This guy obviously doesn't give a shit.

I've had two cars tinted by this man and I am Very happy with the out come of both. The first was a…read moreyear and a half ago Frankie did my 08 TSX. He tinted 8 windows for $150. Great deal! Every one wanted $100 more. A year and a half later the tint job still looks Wonderful. Now I just brought in my wife's Honda Element and he tinted all the windows and it's Awesome. Very clean, no bubbles. AGAIN I'm very Happy. Both he was very polite and very quick for the amount of work he does. Yes I'd recommend him And YES I will continue to do business here. Money well spent. Oh and also he used quality tint so it doesn't fade or turn purple.

Wonderful experience with knowledgeable glass professionals. They were kind, courteous, and honest…read more I will definitely be bringing my vehicles here for any glass issues moving forward. I appreciate your help!

Great service! Came out to home to replace windshield through an insurance claim. Very pleased with…read moretheir work and a great small business, owner Jim seemed like a great guy!

My car had a stone chip and I took the Acura RSX in for a glass repair and the tech showed me that…read moreit had skipped across the windshield and actually made 3 chips. They handled the repair professionally and I appreciated that they were so thorough. They offer mobile service (come to you) and I would have done that if I had known. Obviously, the weather plays a role in whether they can do the repair at your site instead of onsite at their location which is East of IL53/355 and North of IL64/North Ave.

Noticed that the windshield trim on drivers side was loose and making noise on my 2012 Infiniti…read moreFX50 Sport. Was going to bring it to Infiniti to get it fully assessed and fixed but the dealerships outsource this type of thing and I wanted to be sure it was done properly. Scouted around the Northshore looking for someone with a stellar rep and Windshield Pros is who kept coming up as the best rated so I figured I'd give them a try (Lombard). I called and explained the issue and the office manager could not have been more helpful and accommodating (she's definitely a credit to their operation). They squeezed me in 1st thing in the morning next day at their shop and the owner (I believe) himself handled things (personable, friendly, incredibly knowledgeable, and by all accounts truly trustworthy). He brought me into the shop to explain a few issues after assessment and was able to fix it without needing to replace all of the expensive pieces necessary. I was fully prepared to replace everything and get a new windshield and new trim pieces but after working his magic it turned out to be unnecessary for the time being. Honest, quite knowledgeable, and very good at what they do (also had an opportunity to meet a couple other techs and they were equally savvy, friendly, and obviously knew their trade). The price was more than fair, imho, and frankly I can't think of any reason why I would go anywhere else in the future for any of our 4 vehicles. Iirc, it was Bill Simek who I dealt with and I can't recommend them enough. Thank you, the Lombard front office, and the friendly techs I met.