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Windshield replacement by viper glass! Awesome job!
Monica A.

Definitely recommend! My wiper cracked my windshield in 6 places and since my insurance denied the claim, I had to replace it on my own. I found Viper glass on yelp and let me tell you......they are the best!!!!! Very responsive and polite. They came and replaced the windshield while I was at work. Seamless job and super clean! They even cleaned my car mats! I am super impressed. The second day, we had heavy rain. No leaks , no issues ! They are very price competitive and much better than any franchise out there! You won't regret hiring these guys!

Ashton F.

Excellent service and great prices! Gave me the best quote out of all the shops I called and had next day availability. They were able to replace my windshield in under an hour. My hood had flown open on the freeway and smashed my windshield. They really went above and beyond, and offered to do a quick fix on my hood latch until I can get a mechanic to replace it. Didn't even charge me extra for that. Did a great job cleaning the glass out of my car too. I would highly recommend them for their service, responsiveness, and prices.

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9 months ago

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5 months ago

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7 months ago

Generally timely, very interactive and comprehensive responses. Continues to drive the project forward in a positive manner.

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3 years ago

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3 years ago

Fast service and great pricing, what's not to love! Would definitely call Viper again.

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5 years ago

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5 years ago

Great service and price! Was able to accomadate a windshield replacement within a couple days notice.

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3 years ago

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7 years ago

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4 years ago

Great service, they knew that they were doing and had excellent communications with me to let me know the whole process!

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7 years ago

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Page 1 of 2

Ask the Community - Viper Auto Glass

Review Highlights - Viper Auto Glass

Rock caused a crack in my windshield over the weekend and German was able to replace it the following Tuesday.

Mentioned in 18 reviews

Read more highlights

You might also consider

Gerber Collision & Glass

Gerber Collision & Glass

(23 reviews)

West Rogers Park

Recently suffered a freak accident of a power pole falling in front of my car while driving. Final…read moreDestination level horror. The kicker? It was on my birthday while I was on vacation. I wasn't thrilled about having to take my car in to a shop at all. But alas, my insurance sent me here. Let me say out of everything, I am beyond glad they did. The staff were amazing! Omer's attention to detail was astounding. I really didn't even notice some things he did. I was told 8-10 days, which I wasn't happy about but Rome wasn't built overnight. My car however... was fixed 2 days later! I almost screamed into the phone in disbelief & happiness when Omer called me back. This was something I left work early for & was happy to do so. I was shooketh seeing my car after the work. It was that feeling of wanting to ugly-happy cry. Even looking back, the quote I received was fair! God forbid something happens, come here for service. You won't be disappointed with their service & pricing! I hope to not be back, but at least I know where to go if need be. Thanks so much again!

Emo Sahin is the Greatest. When you speak Excellent customer service, he sets the Gold Standards of…read morewhat every company should have reflective of that term. Mr. Sahin is not only an estimator he truly cares about his customers, and takes his time in explaining what's going to be done with your car. As many dealerships, repair shops etc., we've been dealing with in the past no one comes as close to Mr. Sahin with exemplary customer satisfaction. Thank you Mr. Sahin!

Fix Auto Skokie

Fix Auto Skokie

(38 reviews)

I was having a heckuva time getting the windshield replaced in my car because it's a newer brand…read moreand it needs OEM parts. Two repair places had promised they could fix the glass and then cancelled on me because they weren't qualified to make the repair. I was skeptical that Nick & Ernie's could fix the windshield because I had been burned twice already. They were very professional, communicated well, and updated me throughout the process. The day of the install arrived and they took my keys. They let me know when my car would be ready, and when I arrived, all was well. Windshield looked perfect, car was freshly washed and looked gleaming. It even had those paper mats. Nick & Ernies is certified for my brand. Hope I won't have to see them again (fingers crossed), but if a problem comes up I know that they are preferred and can be counted on to do the job right!

Mechanic and body shop. Rated highly by State Farm customers in years past. Soon after any…read moreinsurance related repair job you would receive a message from them asking for a free review. But how critical or in-depth could that review be? Who knows. Should have considered that better when making the choice to trust them with my Suby. Woes of the pandemic left their offices light on support staff for some time. Due to that aspect, getting an appointment for a repair quotation took over a month before I could actually visit them. They were very busy and short on personnel. After said insurance related fixes, repairs weren't completed on time nor in the time they kept the vehicle. The car had to be returned a few more times for inspections and clarity why the repair didn't quite fix all problems associated. Which I was okay about due to the type of problem I had. Back in Dec 2020 my parked car was injured by a drunk driver over NYE, so I could understand when all related issues weren't completely addressed. But even after, in all the discussions back and forth, I was never fully satisfied with their explanations/ repairs. Prior to finally deciding to come away with whatever was completed because I was in and out frequently I decided to proceed with muffler repair. That too wasn't properly fitted and due to it, my muffler was making such a loud noise as if it was a custom exhaust I had purchased. With the magnitude of sound created I wished there had been a boost of horsepower but such was not the case. It took several calls and ultimately I was able to return to have them do something to fit the mufflers correctly. Something which took care for about two days, till whatever was accomplished just kinda "broke" free and the loud sounds returned. A couple weeks later the car broke down on the Kennedy. Can't express how fun that was. Not very. Communication with the service manager I was allotted was not always on time. Several times I was leaving messages with alternates in the hopes of some return communication and when considering that months were passing without clear communication, shit was getting frustrating. You know what isn't funny. People always say after an accident, if you have full coverage the insurance companies will make sure your car is like new. That is not true at all. Since I felt and knew the car still needed a repair due to a control arm/etc a part that could have been damaged in that hit & run, State Farm gave me the chance to go elsewhere. But since the work performed at Nick & Ernie's I'm left feeling like it is time to sell my Subaru. If not for trying to utilize an "in-network" repair shop I am not sure I would have ended up here. No plans to return.

Crash Champions Collision Repair Lincolnwood

Crash Champions Collision Repair Lincolnwood

(3 reviews)

I recently damaged the bumper on my luxury vehicle and needed it to be repaired. An appointment to…read morerepair the damage was scheduled and I brought the car in for repairs in the morning at 10:00 am. I expected the repair to take a couple of days, because most repairs take at least a couple of days. To our surprise, the repair was completed by 5:00 pm. the same day. Crash Champion exceeded our expectations. My wife and I are very satisfied and happy with the prompt service and the quality of the repair. The customer service was above and beyond our expectations. The staff was friendly and most of all, very informative of the process. We are happy to share our pleasant experience with Crash Champion.

Where do I start. The employees of this repair shop are first class con artists. From the very…read morebeginning they spoke a big game and assured my family multiple times that they would have the car fixed and back on the road within days. That was the first lie, delay after delay after delay. Excuse after excuse involving the parts (front fender) the head light, light bulbs whatever they could do to turn a 2 day job into a multiple week project. Pricing was on the high side over a thousand dollars to start ended up being double that and at the end they didn't complete the job as agreed. I should give you a little background a car reversed into my Nissan and broke my right head light and dented the fender very nicely. We are Allstate insured full coverage 4 cars in total for numerous years. The person who reversed into us was also insured through Allstate. He admitted fault from the very beginning. After a little digging I found brand new parts meaning new bumper and head light along with paint for a 2013 Nissan pricing for parts doesn't exceed for 500$ and the labor shouldn't take over half a week and that's if your extremely busy. They increased the price not once but 3 times, from $1330 to 1700$ to $2100. Again this isn't coming out of my pocket at the moment but i'm almost positive my insurance will get more expensive even though it was the other drivers fault. Bullet Points Deceiving Abusing situations at hand Adding extra repairs to the final invoice which were never done to start with. Not completing original job which they we're hired for, I didn't get a new bumper they used Bondo to fix the cracks and dents and replaced the headlight with a used headlight then kept the car a extra week because of a light bulb from the beginning they kept saying they didnt have the parts in stock but in reality they didnt use any new parts nothing was replaced that was supposed to be replaced beside headlight. On top of all this they talked to me as if I was in need of him and he acted and boosted his mojo by saying he did me a favor for painting the other side which he didnt have to.. thats true he didnt have to paint the otherside of my bumper the whole bumper was supposed to be replaced.. i can still see where the damage was and they kept my car for almost half a month. This is a place you take in for a oil change and they say you need 10 other things done then they change the filter and dont change the oil, or the other way around. I have got numerous estimates after the fact and every body shop agreed that what they did was very unprofessional, deceitful and looking to rip anyone off who technically isn't paying out of pocket and is insured. Honestly i believe that the body shop and the Allstate adjusters are in cahoots with one another because no one in there right mind would agree to a 2100$ price tag for what appears to be 200$ in parts (paint and bondo and headlight) and at most 300$ of labor. This place is a scam they will do it again and again if no one says anything they will keep doing it. They are inconsiderate and try to manipulate whoever they can as soon as they can. Again they bill people for work that doesnt get done and they bribe the insurance adjusters. DO NOT GO HEAR. DO NOT TRUST THEM THEY WILL GET OVER ON YOU THE FIRST CHANCE THEY GET.

Chicago Autohaus - Photo of the hood with scratch.

Chicago Autohaus

(114 reviews)

Bucktown

After a small incident with my brand new Lamborghini urus, I was on the search for the best of the…read morebest shops to repair the small dent on my door, found Chicago autohaus from a referral gave them a shot First reaction when I first walked in I was greeted by Gabriel beyond professional, he proceeded with the price quote on my repair which at this point he sold me cost was not an option at this point 1 week later I get a call from Gabriel that my truck was ready, The truck was in precise condition after the auto haul Thank you guys 5stars all the way across Ask for Gabriel!!!!!!!

Brought my vehicle in for rear bumper damage, that was relatively minor I thought, but uncovered…read moreother damages. I was initially taken aback about a $9500 estimate, $1000 of which I paid through my deductible, but all of the estimated workseemed legitimate, but overpriced. After picking up my vehicle, I noticed inconsistencies in the paint and brought it back for them to review and to also determine why my keyless entry was not functioning anymore. They took my vehicle back in and told me that the keyless entry was not related and that I brought the vehicle in in that condition with cut wires on the interior panel. In no way was that possible, and the history of my vehicle shows no damage or related work in that area. In a rather condescending manner, they said to me, "we don't know the history of this vehicle" and wouldn't stand behind the fact that something had happened in their shop to cause this damage. Then, they tried to claim that I was somehow disrespectful to their staff while I remained professional other than the conversation where I was spoken to in a disrespectful manner. I can handle all of that as long as they stand behind their issues, which they did not. I then pointed out additional problems that happened during the repair, including some wheelwell trim pieces that were improperly put back on and had gouges and damage on them. I sent photographs of the damage back to them and they got no response at all. None. After seeking outside professional assessment of the situation, these particular panels are not meant for reuse, and they were wedged back onto my vehicle, thereby causing damage. Attached are the photos I sent them that got no response where they added damage. Luckily, State Farm was helpful in helping me find another body shop to fix their shoddy workmanship. So, they determined fault with Bucktown Auto Body, and I will get it fixed at a more reputable location. I also recommend for anybody thinking about bringing in a vehicle to this particular body shop to also consider a more reputable one to bring it to. I had done some previous business with Autohaus body shop and assumed this was still related. Unfortunately, this business was purchased recently and the previous ownership that has all the good reviews are not related, and a lot has changed, and none of it good. I would take your money and estimates elsewhere.

Viper Auto Glass - windshieldinstallrepair - Updated May 2026

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