Noticed that the windshield trim on drivers side was loose and making noise on my 2012 Infiniti…read moreFX50 Sport. Was going to bring it to Infiniti to get it fully assessed and fixed but the dealerships outsource this type of thing and I wanted to be sure it was done properly. Scouted around the Northshore looking for someone with a stellar rep and Windshield Pros is who kept coming up as the best rated so I figured I'd give them a try (Lombard). I called and explained the issue and the office manager could not have been more helpful and accommodating (she's definitely a credit to their operation). They squeezed me in 1st thing in the morning next day at their shop and the owner (I believe) himself handled things (personable, friendly, incredibly knowledgeable, and by all accounts truly trustworthy). He brought me into the shop to explain a few issues after assessment and was able to fix it without needing to replace all of the expensive pieces necessary. I was fully prepared to replace everything and get a new windshield and new trim pieces but after working his magic it turned out to be unnecessary for the time being. Honest, quite knowledgeable, and very good at what they do (also had an opportunity to meet a couple other techs and they were equally savvy, friendly, and obviously knew their trade). The price was more than fair, imho, and frankly I can't think of any reason why I would go anywhere else in the future for any of our 4 vehicles. Iirc, it was Bill Simek who I dealt with and I can't recommend them enough. Thank you, the Lombard front office, and the friendly techs I met.

I'm glad I looked at reviews on Yelp before deciding who to hire for my windshield replacement…read more Bill took about an hour to remove and replace my windshield and paid close attention to details. Even cleaned my dashboard. Excellent work!

Clear communication and a great, fair price. The other big glass replacement companies state that…read morethey need to do recalibration, but Mr Glass said they only need to do recalibration if there is an error after the windshield replacement. I would definitely use them again.

I wish I could give a 4.75 stars. The service quality was excellent and they worked efficiently. We…read morescheduled an afternoon service window, but then during the window, they called to state they wouldn't be able to make it. However, after discussing the rain forecast and my work schedule, they ended up coming out the same day we scheduled in the early evening. It was frustrating for about an hour, but it all worked out.

Odaly's was very patient and informative throw out the whole process. Everything was precise and…read morethey were able to install my rear windshield the next day after receiving my quote. Price was reasonable for the damage I had. Great team you guys have! Thanks again for everything!

Best price when I called around. Was able to come in soon and they did the job quickly. People at…read morethe shop were very nice.

Excellent customer service! Very professional and efficient…read morethey replaced the windshield on my Tesla quickly and haven't had any issues.

I went to Safelite in Addison, IL, to get my windshield replaced due to a crack on the passenger…read moreside. After checking in, the technician told me they needed to run system checks on my car before starting. He later came back and said a code came up, and they could not proceed with the replacement, and that I would need to contact my dealership first. When I asked what exactly I needed to tell the dealership, he said he couldn't remember off the top of his head but would send me the information. Four hours later, I still never received anything. When I went back out to my car, I noticed a second large crack, separate from the original one, on the driver's side of my windshield, which was not there when I arrived and walked into the building. I went back inside to inform the receptionist. While I understand that cold temperatures can contribute to cracks, this was not there when I got out of my car, and I was not informed about it at any point while the technician had my vehicle. While the windshield was already cracked and needed replacing anyway, it was extremely frustrating that this new crack was never mentioned to me. The receptionist told me I would be "fine to drive," but again could not explain what I needed to have done at the dealership and said it would be sent to me (which never happened). I then called my dealership myself, and they had no idea what Safelite was referring to. They told me codes are typically addressed after replacement and calibration, not before. Overall, this was a very poor experience with a lack of communication, unclear explanations, and an additional crack that was not acknowledged. I will be going to a different company for my windshield replacement.

Thank you Allstar for a great job! Your technician was on time, extremely professional and very…read morecourteous. We use you not only for our fleet of company vehicles, but now I'll be sure to recommend you to anyone who asks.

Called to make an appointment to get my cracked windshield replaced. The quote process was easy,…read morefast, to the point and the woman I spoke with was very friendly and knowledgeable! Bill came out quickly, was also friendly, knowledgeable and fast! He did a great job at not only the removal and installation but also took the time to explain things and put everything back on the windshield where it was on the old windshield. The work looks GREAT and I would HIGHLY recommend Bill and Allstar Auto Glass in Addison! P.S. They do not charge for mobile service but you do have the option to bring your vehicle to one of their locations. Their warranty is great too!!

Out standing service, I had made my valiant attempt at installing a window regulator…read more I almost had it... After 3 hrs. Of toil I called in the experts. He said I had done everything right except 1 hidden bolt...I didn't see. So 35 mins later he found the bolt and I put the car door back together. Great prompt service, highly recommend

The person showed up, and realized he needed help, it took about 4 hours to complete the task, but…read moreit was done, and the windshield is great. They are cheaper then the rest of the campiness i contacted, and i saved about 60 dollars vs the competitors. Would recommended to everyone.

Jermaine and Juan came over and fixed up the window in no time. Went above and beyond in cleaning…read moreup the mess. Great job, thanks guys!

I had a broken tailgate glass and asked a couple of quotes on yelp, German from Viper replied very…read morefast and give a very good price, based on the number of the reviews, I scheduled appointment with him. He arrived with his van, did a very professional job, but one of the parts on the truck accidently broken. He assured me that he will take care of it, a couple of days later, he found the parts, drove to my house and get it fixed swiftly, voluntarily gave me some discount. I think that Mr. German is an very professional and honest person, he really cared about the business and clients. Highly recommended.