Steven is very knowledgeable about Audi's, he apparently used to work in service at a dealership,…read moreand I trust him now more with my 2015 Q3 than I do the dealer's service in SF, where I had a string of bad experiences with one or two service reps (not to mention their price). K&C has reasonable and fair pricing, quick appointment and turn around times, and I found Steven is honest and upfront about what he recommends, and even advised me against an expensive repair on a bevel box and said we can just keep an eye on it.

A client referred them and I'm so glad she did! This is a really professional operation that goes…read moreabove and beyond. Steven keeps in touch about what's going on with your car, what needs to be done, and tells you what can wait. It's also an old-school shop - don't expect coffee or water, there's no place to wait, you're not getting a loaner or a ride anywhere and everything is analog. What you DO get is your car taken very good care of for a reasonable price and prompt service.

A friend was visiting San Francisco staying at the Mark Hopkins. My plan was to see my friend and…read morethen get a smog test. It tuns out there was a street fair closing Folsom St. I decided to find another smog shop that opens at 8 am. I found Auto Stop and called them and got the price for a smog test. Service is not first come first served and appointments are recommended. I went online and made an 8 am appointment. On the appointed day I got there at 7 am (I'm always early) and waited. About 7:40 am I heard the roll up doors going up. I got out and told the guy opening the doors that I was there for a smog test. He told me that he would smog my car right away and that it wouldn't take long. I handed him my keys and he did the rest. \ I sat on a chair in the office area while the test was performed. The test took about 7 minutes and at 7:50 am I was on my way home. It doesn't get any better than this. The technician was friendly, courteous and professional. If I'm still around in 2028, I will return to Auto Stop and have them smog my car.

I needed routine car maintenance and a smog check, so I called Auto Stop and they told me I could…read moredrop by. I arrived at 9:30 am on a Thursday, and while they initially estimated a two-hour wait, they had everything done by 10:30 am. The total came to about $260 for a vehicle inspection, smog check, and oil change. Service was efficient and professional. Note: There's a 3% surcharge for credit card payments, so consider using cash or a debit card to avoid the extra fee

Robert is the best. Straight shooter and transparent. I have been using him for the last 20 years…read more Action auto care is the best option in Potrero Hill for your car needs.

When I needed new front brakes in a hurry--and replacement batteries for my tire-pressure…read moresensors--Action Auto Care came to the rescue. I was very wary of this place at first, I'm not sure why. The owner is a very nice, to-the-point gentleman who says what he means and means what he says. Rather than over-promise, he was honest with me about when they would have enough time to work on my car. The work they did was very professional, and he charged me exactly what he had quoted me upfront, so there wasn't that usual confusion when you look at your bill and try to figure out whether it's worth arguing about any of the little charges. They have very little physical space, so you should be prepared to pick up your car as soon as it's done. Because of work, I couldn't come right when my car was ready, so I was a little bit surprised when I arrived to pay and the owner told me that my car was parked around the corner on Vermont Street. I get it; they don't have much space, but I had just had my catalytic converter stolen for the fourth time, and there are just some places, like that desolate stretch of Vermont Street, that I wouldn't park my car even temporarily under normal circumstances, let alone have it sitting there unattended for a few hours.

Came out to my car to find the window smashed and my glove compartment rifled through. It's such a…read morecrappy feeling, the last thing I wanted to deal with was a broken window and glass everywhere. My partner found them on yelp and with nearly 5 stars, I decided to give them a call. They had the window I needed on hand and could replace it that morning, they work by first come - first serve. I went down there right away and within a few minutes turned over my keys for the repair. They quoted me $155 (out of pocket, without insurance), which sounded fair and honestly unbelievable at first for SF, but I went with it. My sister picked me up from the shop during the install and when she dropped me off she mentioned that she needed her windshield replaced. She got a quote, processed through insurance and replaced the next day. When I get to my car, they had cleaned all of the glass from the seats, cupholders and carpet. They restored my car back and honestly made my crappy day better, quickly. This is not my first window replacement, unfortunately... I have had it happen a few times before, but now I will always call and recommend In & Out Auto Glass. Not only are they the best deal in town for window replacement (insurance or without), but they are fast and will get you back in your wheels again.

Best price, quick turnaround, no nonsense!…read more My windshield replacement was quite basic for an EV - no sensors in my 2019 Chevy Bolt EV except condenser which was included...new aftermarket windshield, lifetime warranty for leaks, in-shop replacement, quick turnaround with VERY courteous service! $260 out of pocket - THRILLED

Affordable and super fast service . Very friendly and communicative would high recommend.read more

I went in to get my tire patched up today. When I went there, I discovered two nails in it!…read more I believe it was the owner who helped me. Extremely helpful and kind person. He even checked my other tires to make sure they were secured properly. He did a great job and I felt super confident in the work he did. I was in and out in less than 30 min. Highly recommend this shop!

I had to get some GEICO approved work done after I got hit by a scooter idiot who ran a red light…read more GEICO tried to send me to Chilton autobody but I did some research and saw that Golden Gate Auto was a few blocks away and had great reviews. Everything from the drop off to the pickup was amazing. There was some damage that was found after starting work and they took care of it through GEICO. They also fixed a few unrelated dents and scratches for free! Then it was detailed. It looks as good as when I drove it off the lot three years ago! Highest recommendation!

Walked my bicycle in to get some color matched touch up paint for home use, and everyone was very…read morekind. They took their time, took the color matching very seriously, and everyone there handled my bike gently and carefully. Great experience. Thanks so much for your help!

First, I want to say they were responsive. They were able to take me on a Saturday with about an…read morehours notice. They were also kind and respectful. However, I cannot in good conscience recommend them. I went in with a check engine light and $150 diagnosis later was told I needed to replace an engine part related to my EVP system. The part would probably be cost $100-$150 and with labor and taxes they said probably around $3-400. I left actually happy that It was likely to cost under $500. I got home and checked online for the errors they had recorded and found that the most common cause is a lose, cracked, or missing gas cap. I checked my gas cap, and it was in fact a little loose. My check engine light didn't turn off, so I thought maybe it was still an issue as they said, then I read online that the check engine light has to be reset. It won't turn off automatically after a problem is fixed. I ordered an OBD reader from amazon, checked it. Got the same error codes, erased the error codes and low and behold - no more light. Been driving it for 2 days and no light has come back on. $150 to get the wrong diagnosis would have been ok if it was a life lesson. But $150 to then be told I needed to replace something that didn't need to be replaced and would cost an additional couple of hundred bucks seems less than honest to me. I'll let you read and be the judge. But I won't be back.

No nonsense, always available. Done quickly and just right. Quotes are reasonable and transparent…read more Thanks, guys!

Well, I'd rate my experience a 6/5 if I could... but here we are…read more Note, I chose Fix Auto on 450 Potrero without any recommendations; I chose this shop because it was the closest Tesla-approved shop with vetted Yelp and Google Reviews and avaiabilities within the week. Aaaand here I am, adding another shining review because of Mister Denny Chen - but not because he and his team did their jobs well; rather because they went above and beyond. My case: - My 2025 Tesla Model S Plaid's front bumper and its PPF got sliced open by an errant rock. The PPF bubbled out and took the underlying paint with it when I took the car into a touchless car wash. - Not the first repaint: 1st and 2nd repaints were at a non-Tesla-approved shop, 2nd was to fix a defect from the 1st. - My Tesla's got the bleach white seats, and apparently I'm kind of a picky neat freak (a certain Mission St body shop once called me "a pain in the a**" for asking if they could buff out a dust nib that got caught in their clear coat application). My experience at Fix Auto Potrero: - Claims process started via the Tesla app (I have Tesla Insurance); I chose this shop via the app for the aforementioned reasons, but also because I had paint quality concerns about the previous body shop, so I wanted to see how a Tesla-approved shop would compare. - Arrival: I pulled into the shop an hour after submitting the claim, and was quickly greeted by Denny. Frankly, it's hard not to like him - he's down-to-earth and good-humored; professional and experienced; well-dressed, and well-connected. I ended up sitting down with Denny for about half an hour: with him somehow multitasking while holding an engaging conversation about various car brands and mechanics know-how. - Diagnostic and quote: Besides the obvious dent from the rock, Denny showed me that there's a problem with the previous repaint's bond, which is why it lifted so easily with the PPF from the car wash. Not that cost mattered in this case, as insurance was going to cover most of the bill, but the quote Denny gave me was actually about the same as the previous shop (which was non-Tesla approved). - Repair time: In total, 3 business days was all that was needed (2 for insurance to approve, 1 for the PPF removal+repaint), but they let me leave my car with them for a week because I was busy (I confirmed with Denny (in person) and Yuen (over the phone) that it was fine). - Pickup, car condition: Of course, front bumper's fixed. But being the nit-picker I am, I expect to find a few paint nibs in the base/clear coats, paint dust sprinkles, greasy fingerprints and dirt on the glass and white seats, and maybe the sweaty aroma of hard work: such is normal for many body shops or maintenance centers. Well, they didn't fail my expectations: 1 finger print on the driverside door window, 1 paint dust spot on the hood and 1 on the rear lift gate, a few more paint dust spots on the front bumper lower lip, 1 slight smudge on the passenger seat left bolster, aaaaand... a car that looks like it was washed and detailed?? Yeah - they washed my car (hence the paint dust spots looked like they were watery remnants from a good spray-down; they came right off with a quick wipe with water and microfiber)... but they also applied a subtle tire shine... like, Wow - now that is Service. By the time I sat down in the car, it actually smelled fresh - no odors at all! And the Tesla center console screen - surely it would be a smudgey mess... nope - it was only about as lightly finger printed as I remembered, mostly from my own fingers, and then some new ones on the left side for gear shifting. I nitpick, but this is the best condition I've ever found my car returned in from a body shop. As Denny pulled up with my car, I saw that the driver seat was covered with a full seat cover - which of course was how the white vegan leather stayed so clean. Of and the paintjob? 2 checks: smooth and nibless. - Pickup, etc: Being delighted and truly impressed to find my car looking as pristine if not more than when I left it in Denny's care, I struck up some nerdy gamer banter about the various games, retro consoles, collectables (e.g. figures, plushies, Pokemon trading cards, etc.), recommendations (e.g. Zerospace), and then about cars again (e.g. Impressive Wraps), etc. The man is truly a delight, but also evidently a treasure to wherever he works. But alas, it came time for him to hand my keycard back to me: that's when I found that he encased in a sealed card sleeve. Yeah: like what you put your rare collectable trading cards in... Not only was the level of care for a $25 keycard just outstanding, but the relevance I felt for the conversations we just had (i.e., about collectables) was on an uncanny level of situational irony. Meeting this guy in a random auto body shop... kinda felt like finding a secret boss. Simply: Fair quotes. Outstanding servicemanship. Thank you Denny, Yuen, and the 450 Potrero Fix Auto team!

I cannot recommend Fix It Auto in San Francisco enough. I recently brought my 2014 Tesla Model S in…read morefor service, and the experience was top-tier from start to finish. The customer service here is easily 110%. Even when a few unforeseen issues popped up after the initial repair, the team didn't just walk away--they stepped up. They worked directly with my insurance provider, AAA, to ensure everything was handled properly and that my car was brought back to the condition it should be in. It's rare to find a shop that stands by their work with this level of accountability and dedication. While they had my Model S, they also performed an inspection on our 2020 Tesla Model X. My wife dropped off both vehicles, and she couldn't stop talking about how courteous and professional the team was throughout the entire process. A huge shout-out to Uin and Denny--they were the techs who worked on my cars, and their expertise and attention to detail are clearly unmatched. If you have a Tesla and want a shop that treats you like family and handles insurance logistics with ease, this is the place to go.

Dennis was so great! My car looks brand new! I cannot recommend this auto body shop enough.read more

I have high praise for Dennis and his team--the quality of services they have provided to our…read morefamily for over 10 years when we need auto body and mechanical repairs. Kind, honest, respectful, prompt, reliable, trustworthy that's Dennis.

Went here for PPF and tint on my new car and the result came out amazing. The car looks super clean…read moreand the quality of the work was excellent. Pablo was very communicative throughout the process and took the time to explain the different options and details clearly. Everything was handled professionally and the turnaround was smooth. Great team to work with. I'll definitely be coming back for future detailing and maintenance services.

I've been hesitant to write this because I genuinely like supporting small local businesses. But…read moreafter this experience I think others should know. We had ADS install a PPF wrap and ceramic coat on our brand newly built Porsche last year. Unfortunately, the workmanship has not held up. Multiple areas of the film are being lifted, separating and peeling. Edges were poorly trimmed, sections underneath are coming apart and there are exposed areas where the wrap was not properly applied. These issues weren't something we were nitpicking because they were actually pointed out. ADS did attempt to address some areas on the second visit, but when you are paying thousands for a professional PPF installation, the expectation is that it is done correctly the FIRST time. Having to return to fix basic installation problems should not be the standard. For a premium vehicle, this level of workmanship is unacceptable. When the latest issues were brought up ADS refused to stand by their work. So with other reputable shops available, I urge those looking to skip this one especially if you have a luxury or high end sports car. We ultimately found another shop that corrected the issues properly and stands behind their work.