If I could leave lower than one star I would. They lie, tell you they're going to fix something…read morethen find an excuse not to. Would never ever use Geico as an insurance.

I closed on a home in September and I went through GEICO and Jjeva Mweeruzi for a home policy twice…read morenow and I cannot be happier with the professionalism, responsiveness, and the value preposition that I received from my transaction! The fact that GEICO underwrites their own policies in-house was so crucial because for consumers like me, it helped me save quite substantially for the same, if not, better policy compared to other insurance companies. I shopped around for the best rate and Jjeva and GEICO gave me the best rate! Very happy client =)

I've been a valued customer with Ed Patton State Farm Agent for over 20 years. I always receive…read moresuperior customer service from their team agents, Eric Elder and Jessica Beck. There has never been an occasion where I can't get my car insurance or renter's insurance information when needed, or questions answered. My car has been in an accident and when reporting the information. It was taken care of without a hitch. Given a rental, speedy car repairs and again, excellent customer service, which is a rare commodity these days. Thank you State Farm!

Out of 30 years of purchasing insurance, this office is by far the worst ever. I mean the WORST…read more DON'T DO BUSINESS AT THIS OFFICE. The office Manager and each staff member are so nasty and rude. They talk to you so disrespectful and unprofessional. I've ask to speak with Ed Patton on 10 different attempts, and he has never returns my calls or request..This office takes your money, gives you the HIGHEST quotes, and then deny your claims whenever they can. It's always something new... loopholes and deceptions. When you need them they are never there. The office always goes onto voicemail. Poor leadership and business model. This office needs to lose their franchise license, because they are clearly misrepresenting the STATE FARM brand. After 10+ plus I am going to leaving them and never return. BUYER BEWARE.! Stay away from Jes or JAZ in this office, she is the epidemy of rude. She had the nerve to tell me, if I did not like the terms and the way my policyr was written, I can/should go somewhere else. I took her advice. Thanks Office Manger, great job. My premium was $3300 a year. And, not one claim, 10 year customer. Everywhere I go, I will pride myself on making sure that no one patronizes this office. And, the entire staff needs diversity training. My opinions is, I was discriminated against. NEVER SPEND YOUR MONEY AT ED PATTON STATE FARM OFFICE, YOU WILL REGRET IT!

It was a pleasure working with Norma Meda to set up my daughter's life insurance. Norma was very…read moreeasy to work with and was very thorough with her explanations. Norma was also accommodating of my schedule, working past her normal hours to complete the task. She even looked for ways for me to save on my existing life insurance policy. Most people I've encountered at Milena's office has been great, but Norma still finds a way to stand out!

Milena Bu does not return phone calls. She leaves everything up to her team. Disappointing.read more

Cindy was so helpful when I had a problem I couldn't solve online! The entire office is great. They…read morecan always help with whatever I need.

Drew Carpenter provided excellent service. He was patient and helped me make the switch to State…read moreFarm. The switch was a breeze.

***Avoid doing business with this place***…read more I waited a few weeks to write this review. I wanted a level head. After years of being with Allstate and Ray Manfredi, we got tired of it. The lack of response and treating us like we were bothering them when asking something. They were happy to take our money and keep pushing things that we told them we were not interested in. When we did cancel and leave, I called to get details about a refund. I was then talked down to by Ray. Mind you this was the first time I was able to get him on the phone in two years. I got to the point talking with Ray I lost my temper and had to tell him to do his job. After we have completely got away from him, he sent an email to our new insurance company telling them they don't know how to do business and were acting illegally.

I've never had to file a claim through this agency, but after moving out of state and needing to…read morecancel my insurance with them, it has been a nightmare. I informed them I'd cancel, and then several weeks later followed up, inquiring if I was supposed to receive a prorated check back or anything. They said they had no record of my canceling and I'd need to fill out a form. I've swapped insurance companies 3 times in my life and never had to fill out a form showing proof I got insurance elsewhere... but OK. They said they'd mail it to me. Weeks later, nothing, I inquired again and they said they mailed it. Never got it. So they mailed it again, I got it this time and filled it out. Over a month later I contacted them and they said they never got it. Then they "found it" and said it'd take a week to process. That was 3 weeks ago. It's an absolute nightmare, like getting a virus off of your computer. If they're this bad with paperwork, imagine filing a claim...

I have been with this Allstate Insurance Company for many years. I considered it the best…read moreinsurance company I have ever used and I had many. However in the last few years, they have had a new employee come onboard and she is a mess. She has not a clue about insurance or customer service. She creates so much confusion with my policy until that if it were not for her co-worker who is really knowledgeable and who has been there many years, I would find another insurance company. The problem employee always needs to call you back but does so two days later or never. I am convinced that she is so clueless that she has to contact the other employees to get her work done and the answers that are needed. She must be related to the Owner because that is the only way I could see him allowing her to stay on their payroll. Don't want to not recommend this Company but if you need insurance, ask for Ayesha, she is very knowledgeable and the reason we stay. If it were not for the other clueless employee, I would give them five stars. You have been warned!

I recently moved to the DC area from Michigan, where I had lived for 25 years. After moving into a…read morenew apartment, changing my mailing address, finding new grocery stores, and doing all the other things one does when moving somewhere new, I needed to find car insurance. I, of course, waited until the very last minute to get new car insurance (my previous policy from Michigan was expiring in less than a week) when I gave Ladi a call. He and his staff were incredibly helpful in setting me up with an affordable policy. They were also patient enough to discuss several other options with me, answering the countless questions I had, and never pressuring me into anything. After I had picked a plan, they promptly got the gears going and, in less than a week, I was fully covered under a new, sensible policy. As hokey as it sounds, I do feel I am now in good hands with Allstate thanks to the knowledgable and helpful staff at Ladi's office.

Kevin James helped me with my auto and renters insurance. He was very kind and helpful in…read moreselecting the best insurance policy that was within my budget. He made the process very fun and was very easy to talk to. I would recommend Kevin James to anyone who is looking for auto or renters insurance.

I had a great experience working with Kellye, Juana, and the rest of the team. They were…read moreresponsive, thorough, and took the time to walk me through my auto, homeowners, rental, and umbrella insurance options so I could make informed decisions about my coverage. Communication was excellent throughout the process, and I really appreciated how helpful, patient, and attentive Kellye and Juana were every step of the way. I would definitely recommend them to anyone looking for knowledgeable, dependable, and friendly insurance service.

Highly recommend Kellye Allison!! Knows and totally understands your situation and acts upon it…read more immediately and professionally!!