Rebecca, Is the best Health insurance representative I've…read moreever met. Despite not being able to write up confusing and difficult Obama Care plans, she spent hours with me finding the best option for me. She followed up and made sure I understood all the terminology and options I had. She answered the phone promptly and got back to me as soon as she could. I would recommend her to both individuals and companies as well. Thanks Rebecca Marian H

This company cold called my business number this morning. I, at first spoke to Ashton Whitt. As we…read morespoke we had established that my husband and I had already had the very same private insurance that this company offers and works for. I expressed to him that we were not happy with the insurance as the amount of sick and well checks that they allow, what they pay out and what they leave you with is terrible. I told him about our experiences with the insurance as well as our agent, whom which hasn't communicated with us (and until today, we didn't know that she was no longer with the company). He asked me for her information and I gave him her name and phone number. He said that he would look into this and was apologetic about our whole bad experience. He wanted to see what else he could offer us and I told him that the insurance would have to be awesome for us to even consider it since we are jaded about everything with the company as a whole because of all of the stuff that we've been through. I gave him the basic information about my family that he needed in order to get us a formal quote as well as my e-mail. I then told him that I would discuss with my husband over the course of the next couple of days. He understood. We hung up the phone and I didn't expect to get anymore phone calls today, from that office. Then, his manager, Rebecca Privette called me and the conversation was extremely unprofessional. She was pushy about getting us to get insurance through them, she insisted on meeting with us TONIGHT, I told her NO and that I needed to speak to my husband about it, she then pushed more and said "well, we can still do this and I can contact you around 6:00 p.m." and I still said NO because as business owners ourselves, our business hours aren't over until 6:00 p.m. and it's likely that my husband won't be here until then. She STILL PUSHED and insisted on doing this at 7 p.m. and I STILL said NO because that's not giving me any time to talk with my husband and just like everyone else, we'd like to have dinner tonight. The entire conversation was aggressive. She did not listen to me about my experience and responded ignorantly. Had she have listened to me, she would've known not to say what she did especially about the vision insurance. She was disruptive the entire time and I told her that "I didn't know that I wasn't going to get a chance to speak". She proceeded to gaslight me and tell me that what I was experiencing with the insurance wasn't true which stemmed from her not listening to begin with. I told her that this was terrible and hung up the phone. If she is the one that sets the bar for the level of professionalism and moral (or for lack thereof) in that office then, they are in serious trouble. She exudes unprofessionalism and doesn't set a good example to follow. DON'T EVER COLD CALL ME OR MY BUSINESS, ACT IGNORANT, NOT LISTEN, ARGUE WITH ME (THE PROSPECTIVE CLIENT) AND EXPECT TO GAIN MY BUSINESS.

I would like to share my appreciation for the exceptional service I received from Monica and Darla…read moreduring my loan process. From start to finish, the experience was seamless. Monica and Darla were professional and extremely efficient throughout the entire process. Monica, in particular, was incredibly responsive, answering all my questions immediately and keeping me informed of every detail. Her 20-plus years of experience were evident, and her expertise made me feel completely comfortable. She even attended my closing in person. I highly recommend Monica for anyone seeking a mortgage loan

Michael was absolutely wonderful to work with! As Ms. Thomas, I truly appreciate the honesty,…read moreintegrity, and professionalism he showed while helping me secure life insurance coverage at an affordable price. He took the time to explain everything clearly, made sure I understood my options, and helped me choose a plan that fit both my needs and my budget. In a market that can feel overwhelming, Michael made the entire process smooth, stress-free, and genuinely supportive. I am very grateful for his assistance and highly recommend him to anyone looking for quality coverage with a trustworthy advisor. Thank you, Michael, for going above and beyond!

I am pleased to find out that State Farm offers the 'HO-W' policy in Texas! As I understand It's…read morebasically their 'no-compromise' plan that covers almost any kind of damage your home might face. They don't skimp on quality either--if your nice wood floors or granite countertops get ruined, they'll pay for the same high-quality materials to fix them. Best of all, it pays out the full replacement cost, so you don't lose money just because your stuff has some mileage on. I am following up on Nick Dorsey's quote.

I just recently switched over my policy from Amica to All state. My deciding factor was having my…read moreown policy under my name as well as a new vehicle and rate. Frank made sure I was informed by answering all of my questions, he sent over a personalized proposal that I could view and make a decision without feeling pressured. Everything we spoke about was confirmed in the proposal - we did everything remotely and I received all my information via web email. I never once had to go into the office, which was convenient for me due to my schedule. I enjoyed my experience and interaction with Frank so much that I referred two of my friends who also had a great experience. It's nice to be able to have an interaction with one person who can answer all of your questions versus calling an 800 number. Thanks for a great and easy experience!

I've been an Allstate customer with the Sloan Insurance Agency for 8 years now and have always been…read morehappy with the level of customer service that Warren Sloan provides. Also, my claims have always been handled quickly through the claim center and I've always felt that I've been treated fairly. I recently filed a claim for hail damage on my roof. An adjuster came out quickly and wrote me a check for my deposit that very same day!

This insurance agent and his colleague are wonderful people. They works all hours of the day to…read moremake sure that everything is done right! I definately recommend them!

Giselle Gonzalez was very kind, pleasant and thorough about making sure I got exactly what I was…read moreable to afford, but need to have to protect my vehicle.

Good experience at this place got me covered in no time. My insurance lady was helpful and patient…read morewith me while going through the whole process

unfortunately it's not possible to add a lower review than this. Service has been abysmal. Last…read moreminute threats to cancel my homeowner insurance or increase rates 70% because of a claim they didn't pay, raised my rates on my car insurance because they want me to prove my father in law no longer lives with us after leaving almost a year ago. Zero problem solving and creativity. Total waste of time and money. I easily found better coverage 20% cheaper with no hassle. AVOID this agency and Farmers

Very professional and thorough review of consolidating my homeowner's and car policies along with…read moreoptions. First class team! The savings was worth the switch too!!! Terry

This company is on the ball. I need home insurance on a rush and within minutes I was bound with a…read moregreat home insurance coverage. Highly recommended.

I've just become a recent homeowner and chose Rafail Insurance Group based on the people I met who…read morework there and also their competitive policies. Within a couple of months of moving into the home, there were some miscommunications with the insurance company (and they were threatening to cancel my policy). Elaine was very quick to try and fix the problem and understand why there was a miscommunication. She was very responsive via email and phone. I have yet to file a claim, but based on what I've experienced with the team so far, I'm very pleased with the customer service.