Edin Eros has been wonderful resolved a issue on a policy cancellation w/Traveler's not add…read moresignature to 8/10/26 phone request. Explained and led online signing so bank can cancel credit request issued. I'm 80, he gave best explanation of how client/agent work & despite go with State Farm will working with him in future. He went above and beyond!! Both his current employer & any insurers should fight to employ him!

Excellent Service and Trustworthy Care!…read more I've been working with Edin at Benjamin Fry Insurance for over a year now, handling 6-month renewals, and he has been absolutely fantastic. He always secures the best possible price for me--in fact, my most recent renewal just dropped by about $300! In this current economy, that kind of savings and dedicated customer service is hard to find. Benjamin Fry is a smaller business, but that's exactly what makes them the best. They genuinely care, always remembering names and proactively addressing any issues that might come up. In today's world, having an insurance team you can truly trust means everything. They simply don't make businesses like Benjamin Fry Insurance anymore. I'm incredibly happy with their service and will definitely be sticking with them for the long run!

I have maintained insurance with State Farm for many years, and I appreciate the incredible…read morecustomer service provided by Corrine Howard and Bob Jennings. They are helpful, attentive, and responsive, and they make me feel like part of the family! I recently had to file a claim, and I am thankful for having such a helpful and efficient team to work with!

I was very impressed and pleased with this company. I sent out a Yelp request for renter insurance…read morequotes and was contacted almost immediately. Sylvia called me and, a few questions later I had a quote I was very happy with. The paperwork was completed and emailed to me within 20-30 minutes. One of the best customer service experiences I have had in a long time. 5 stars!

I've been insured my entire lifetime and only started looking for better coverage when State Farm…read morekept raising my rates and were RUDE when I even called them. So, one day, I just called Southwest Insurance Center because they are right around the corner... Within a few minutes, Shawncy called me back and told me she could save me $1,000 a year on my homeowner's insurance and $500.00 a year on my cars! I was flabbergasted! We just added another car to our policy today -- holding our breath for a huge increase in premiums! DID NOT HAPPEN. These are the nicest insurance people I have EVER met and am so grateful for their personal, professional courteous customer service. They offer a lot of options for insurance and really work hard to give you great service AND great rates. They are the best! Melissa Puntenney

We have used this company for many years and they have always been very helpful and willing to help…read moreus with any insurance problems that may arise. Jarrod has always responded promptly and helped me understand the whole process of ins. Which isn't always easy to understand.

Watkins Insurance Group has been outstanding to work with. They are consistently professional,…read morecourteous, and genuinely attentive to our needs. We're truly grateful we chose them for our insurance and look forward to continuing our partnership for years to come. I would happily recommend them to anyone looking for reliable, high-quality service. Mike Walker GardenHouse Plumbing LLC

If you own a home or business in Central Texas, you should seriously consider Watkins as your…read moreinsurance agency. Not all agencies are created equal. The Watkins Group in an independent agency which means that they work for you rather than any insurance company. If you ever have a loss, this is when the value shows up. They handle the claim and you get the money back that you should get. My policy also includes mechanical breakdown coverage so I don't need a separate home warranty from another company. A few year's back, I had to have my HVAC system replaced. My out of pocket cost was $500. I highly recommend this agency.

I was looking to switch Auto Insurance, and fortunately, I called Austin Insurance Group and talked…read morewith Dan, who is stationed at the Domain location. Dan went above and beyond to make sure I understood the auto insurance jargon and explained it in detail. If you need a company that will take the time to thoroughly talk through the information, please give Dan a call. He is amazing! https://www.aigtexas.com/

OMG, These people are amazinggg! They helped save me money…read moreon my Auto & Renters policy. They explained all the coverage's to me and helped me pick what was best for me. I highly recommend using Austin Insurance group as your Insurance Agents!

Candice is amazing ! I can't recommend her enough. She made my first time finding my own insurance…read moreagent easy and as painless as possible. She also keeps in contact to answer any questions that may arise. Not to mention all the sick swag she sent me home with.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Austin, TX area since 2023, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Bel and the team at Heaton Bennett did an awesome job finding coverage for my niche business. I was…read morein a rush to bind a new policy and needed the usual rush on a COI as well. Bel was super helpful and the COI support staff were proactive and helpful a well. It's been a while since I've received a "concierge" level of service and it's great to know Heaton Bennett is willing/able to be that kind of partner. Highly recommend this team.

I called Progressive for an area agent, because one of the three policies that I was looking to…read moremove over from State Farm required an agent. Ray, and unusual man, picked up the phone. I told him exactly what I was looking for, and in all honesty, he acted like a total scam artist with regards to fees that they charge outside of the actual insurance cost I wanted a quote on from Progressive. He was very rude, and again, oddly dishonest. You should run from these kind of people.

We use Lakeway Insurance group and love the attention to detail, the honesty and value of the…read moreAgents. Any questions arise, you can count on them to have answers for you quickly and without hesitation. We were surprised how affordable they are with our home, auto, life, boat and golf cart we decided to give them our commercial business as well. give them a chance, and be impressed.

I was a little hesitant in moving my Insurance after years of entrusting another agency…read more When I found I was overpaying for so many years, it has to be one of the best and easiest decisions we have made. Lakeway Insurance Group has been a blessing every step of the way. Keep up the great work! You can put it off for another year, or save money now and have some money left to take the kids somewhere fun. J.L. Stevens Heaven's Best of Travis County

Got a flyer in the mail from Murphy Insurance Services LLC advertising my homeowners estimated…read morepremium (primary residence) at $858.07. While I understand that actual premiums can vary based on coverage amounts/deductibles/etc., their actual quote ended up being $4536 !! Not even in the same ballpark. (I've actually been in the real estate business and understand insurance.) Keep in mind that they had my property address (which obviously includes all general property details) and so what they give over the phone and in that flyer should NOT be substantially different. What a COMPLETE insulting waste of my time. If they do this before you are a customer I cannot imagine what deception could lie ahead.

From the owner: Murphy Insurance Services LLC: Allstate Insurance stands out as a trusted, locally focused…read moreinsurance agency serving Austin, Lost Creek, Westlake Hills, Bee Cave, and the greater Travis County area. What sets this agency apart is its commitment to personalized service, clear communication, and tailored coverage solutions for every household. The team takes time to understand each situation and recommends the right mix of auto, home, renters, life, and umbrella insurance. Backed by 200+ combined Google and website reviews, Murphy Insurance Services has earned a strong reputation for professionalism, responsiveness, and reliability. Customers consistently highlight the team’s attention to detail and willingness to go the extra mile. As an Allstate-appointed agency, they offer access to comprehensive insurance products, competitive bundling options, and valuable discounts, helping individuals and families protect what matters most with confidence.

Jeff should teach insurance full time. I never truly understood the finite details, and he kindly…read moreexplained it to me in a way it just clicks. I am confident and comfortable in the coverages because I know when they would be used to protect me. 10/10 service all around, thank you! Jeff is the quintessential professional.

Jeff went above and beyond when going over automobile insurance quotes. Not only did he match and…read morelower my premium, he upgraded and customized a more fitting policy suited for my needs. Thanks Jeff.