I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

Emailed and had an appointment with Ashton and Evan the next day. Perfect, respectful and exceeded…read moremy expectations. I would not use any other plumbing company but John's Plumbing. Thank you gentleman for your service.

John's plumbing came to my home due to water leak, they came on a Saturday water was coming up from…read morethe floor they cut two holes in bathroom showed me a camera phone that had a picture of a screw and said that's where the problem was they said they could fix it however not that day because Saturday was foe emergency only I said this is one they said no and charged me four hundred and forty dollars, they came back on Monday late of course, was there for about thirty minutes and cut a hole in the living room, said they had to go to the parts house and would be right back, one hour later back with a spray sprayed that twice charged me another five hundred and twenty dollars nine hundred and sixty dollars for a leak, by Tuesday was still leaking called on time plumbing not only were they on time, long story short the leak was actually in the downstairs closet and had flooring the living room hallway and bathroom from a busted water pipe on time did fix the problem but charged me less than John's did in one visit had to make an insurance claim due to the damage from John's A lot of stress and mess if John's would have done there dry also there was never a screw in the bathroom drain shame on you John's for taking advantage on a senior citizen total from John's nine hundred and sixty dollars for nothing thanks for nothing John

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

I had a water leak on a Sunday and left messages with 2 plumbers. Gene contacted within an hour. I…read morewasn't expecting a call until Monday morning. He setup a time for the next day and was there on time and quickly took care of the problem. I definitely recommend using My Hero Plumbing. The other company still hasn't gotten back to me and that was over a week ago.

Even though I canceled, Gene was really friendly and seemed like he was a pretty decent guy. The…read moreservice call was reasonably priced at 70-75 dollars if I remember, but I ended up fixing the issue myself so I didn't have to pay that.

The Latta crew found a leak in my front yard and did the repair the same day. They are super…read morefriendly and explained everything they were doing the entire time. Highly recommend!!!

These guys are terrific! First they helped me find parts I needed, then kept their work to a…read moreminimum to save me money. Always pleasant, friendly, kind. The tech in our home was super careful to keep things clean and neat. Plumbers are not cheap, but my experience with this company was certainly worthwhile.

Our AC upstairs was leaking and they tried to sell my wife an AC recharge or a new AC. They knew it…read morewas due to a clogged drain and came out twice only to finally say there wasnt enough of a fall for the drainage line. It's been in operation for 15 years, so ofcourse it wasn't the angle of the drain. It was a clog in the system we ended up doing ourselves. Company will take your money bewarned

Nice job! They replaced our water heater in the upstairs part of the building. Great job!read more