Office is disorganized and unprofessional. Do not feel comfortable in trying dental services based…read moreon this start-up seeming vibe of untrained staff and odd procedures and lack of administrative effort. Primary example, gave my phone number on 3 separate visits and interactions along with my email. They could not get my correct phone number or send email to me. They also asked me to contact my prior dentist to get dental records and x-rays sent to them. WTAF I get the impression they don't know what to do or they're lazy af, or both. I've been here during posted office hours, and it's been empty. Also, it just looks empty or not staffed Just so many flags of weirdness, I'll pass.

32 Dental 4 U appreciation post! I wanted to come here and post about the wonderful and patient…read moredental team I have recently had the pleasure of working with. I know that many of us on this site come to connect with friends and neighbors but mostly looking for referrals. Personally, for me, finding the right dentist was imperative after all my years of self-neglect with my oral health. I definitely needed tons of new work and replacement of some old work. I have always been nervous about sitting in the dental chair, knowing the two main focal points of discussion would be the dental work needed and the cost to complete the work. Nor will I forget the pain that typically comes with the level of work needed. This is a very intimidating subject for those that haven't had the proper dental attention in quite some time. I came across 32 Dental 4 U while out doing some shopping in my neighborhood. I had to muster up the courage, put my big girl pants on and just go for a visit. Was it emotional? Yes! When I tell you, from the moment I walked into the office, Dr. Sunkara and her entire team made me feel welcomed and understood my needs from Day 1. The bedside manner is top-notch! Dr. Sunkara was patient, knowledgeable about her craft and educated me every step of the way. For all the dental work I have completed over the months, I have never had any pain afterwards and if so, it only lasts for a few hours, even after an extraction. I can tell that the Dr and her team truly care about the patients that walk into her office and most importantly want to see her patients smile with confidence. I have been visiting this office (on Kirchoff Road in Rolling Meadows) for a few months now and at the end of my treatment plan, I have my smile back, my confidence is up, and I am ready to eat a good hearty meal without the pain and embarrassment. I know this post is long but there are so many of us that are just afraid and intimidated with going to the dentist but take it from me, Dr. Sunkara and her team will completely take your anxiety away and will work their hardest to get you in a healthy state of mind with your oral hygiene and appearance. If you are looking for a great dentist and dental team, please feel free to stop by for a visit!

I've been looking for a new dentist since moving to Arlington Heights. I am so happy I found this…read moreplace. The office is very clean and inviting. Everyone I interacted with was so nice and genuinely seemed to care about my experience. They are thorough with their work and take the extra time to really explain things to you - both about your mouth and your billing. Insurance can be tricky and I've had issues with other offices not being transparent about pricing, but not here. They went above and beyond when I was accidentally giving them the wrong insurance information too. I'm looking forward to coming here for years to come for my oral health needs!!

My consultation with Dr. Tejani was promptly addressed and I was given an honest, helpful analysis…read morewith options to proceed. Even her reception team of Ashley and Trang was very sweet and helpful in lowering my potential anxiety.

Today I visited Jen the hygenist for another cleaning. As always, Jen is friendly, professional and…read moreknowledgeable. I wouldn't consider any other dental practice. Family Dentistry of Arlington Heights is the best!

Dr Black and her entire team are outstanding! Dr Black is extremely knowledgable about dental care…read moreand clearly keeps up-to-date with the latest developments in technique and technology. As important as technique, her kindness and compassion in treatment really shines. She patiently answers all of my questions and I really feel like she partners with me on my dental care - it makes a huge difference in handling anxiety during visits and keeping me engaged/invested in on-going care to prevent trouble down the road. If you are looking for an expert, caring dentist go see Dr. Black!

I had my 4 front crowns color matched here. 3 out of 4 of them came out perfect. One is a little…read moreoff.... but I'm not interested in going through another crown removal and replacement. Staff was quick and friendly

From the owner: We are among the few Dental Labs that have the most advanced equipment. At Hi-Point, we take a…read moreHi-Tech approach and our facility reflects those beliefs. Our technicians take every precaution to eliminate remakes. We are consistently striving for the highest quality restorations, which result in maximizing the use of your chair time.

Dr Debbie and her team are amazing! They make you feel like family. I would never go anywhere else…read more The staff is friendly, professional and the BEST at what they do. Highly recommend!!!

Very competent dentist! Friendly chair side manner. Does terrific work! The staff is very…read morefriendly and goes out of their way to ensure your comfort. Also, I've had many dental anesthetic shots and usually they hurt somewhat and leave me sore afterward. The technique Dr Manos-Balis uses has none of this!

The best dentist around. I have been going here for a few years and absolutely love everyone here…read more My insurance changed a bit and I tried to go somewhere else but ended up back to Dr. Patel. I would rather pay out of pocket than go anywhere else. She's caring, thoughtful, and beyond helpful. I trust her completely and know she has my best interest at heart. I recommend her to all my friends and family; look no further as I couldn't recommend a more qualified dentist.

My son comes here and he's 15 years old, very nice and friendly clinic and it's very close to our…read morehome

I cannot say enough good things about Dr. Kakos. He stepped in during a very difficult and…read morecomplicated situation to help my dentist remove a two-decade-old implant crown from an implant system that has long been discontinued and is no longer commonly worked on. This was not a simple procedure. The crown and abutment were extremely difficult to remove, and there was uncertainty about what would be found underneath. Dr. Kakos was willing to take on a challenge that many others would not, working carefully and persistently to help preserve my existing implant rather than moving straight to removal. His kindness, confidence, and willingness to help made an incredibly stressful situation much easier to handle. Thanks to his expertise and determination, the implant was saved and I can move forward with the next stage of treatment. I am truly grateful that he was willing to step in when I needed someone with the skill and experience to tackle such an unusual case. Thank you, Dr. Kakos!

My experience with the administrative staff at this dental office was very disappointing. The…read moresituation was handled in a way that I found unprofessional and disrespectful. Before my procedure, I was not informed of the expected cost. I had to ask for the pricing myself, and I was told they wanted payment even though the office had not yet confirmed all the details of my insurance coverage. I believe patients should receive a clear explanation of anticipated costs and insurance benefits before being asked to pay whenever possible. When I requested a better explanation of my bill, instead of taking the time to review it with me, I was told that if I did not pay, my account could be sent to collections. This was mentioned while I was simply trying to understand the charges, not refusing to pay. I found this approach intimidating and not reflective of good customer service. In particular, my interaction with Kelly at the front desk was disappointing. I found her communication to be rude and lacking professionalism. I believe the front desk staff would benefit from additional training in customer service, communication, and handling billing concerns with empathy and respect. Because of this experience, I have lost confidence in the administrative practices of this office and would not choose to return. I hope the practice improves its communication regarding treatment costs, insurance verification, and customer service so that future patients have a better experience. In addition to my own experience, it appears that other patients have reported similar concerns, including long wait times, appointments running behind schedule, difficulty scheduling or rescheduling visits, and frustration with billing, insurance estimates, and unexpected charges. Communication regarding treatment plans, insurance coverage, and out-of-pocket costs also seems to be an ongoing concern, as patients are not always provided with clear explanations before receiving treatment or being asked to make payments. Based on this experience, my family and I have decided not to return to this practice. I encourage prospective patients to carefully review their options and consider other dental providers to help avoid similar issues related to communication, billing, and customer service.

Years ago I had whitening trays made (maybe from a whitening place that used to be in Woodfield),…read morebut for some reason they no longer fit. I called Dr. Mike's office to see if they could make some trays for me prior to my cleaning. The quote - without bleach (I had purchased some Opalescence on my own) was $150. Needless to say due to an emergency and then another issue, I was rescheduled twice for my tray mold-making appointment. They did give me a discount for my troubles. I picked up my trays the same day as my cleaning appointment. I saw Katie as my hygentist and really like her - she's gentle! Katie explained the trays to me. They made a little dot on each tooth in the tray which indicates where/how much gel to put on each tooth. I told her that the pre-filled trays I previously tried caused gum irritation, and she suggested a fluoride paint ($35) - normally done on kids. If gum irritation occurs, she told me to apply Vitamin E topically. She even hooked me up with a few capsules AND a few different tubes (10% and 15%) of whitening gel. Not only did I get my cleaning, trays, and my molds, but an education on teeth whitening! :) Thanks Katie!

I hate to leave such a horrible review for a professional dentist but he needs to fire the older…read morelady working at the front desk, she was EXTREMELY rude I had a horrible experience with her and now I never want to come back. I see I'm not the only one who has left a bad review about this person and I'm extremely disappointed in the way she spoke to me and handled a situation it was completely unprofessional and her being probably more than 3 times my age you would think she would have learned how to treat a human correctly, especially a customer in your workplace. Worst customer service experience I've ever had. I feel more love and care from a cashier at a grocery store than compared to this horrible lady. As soon as I find out her name which she refused to provide me after she raised her voice at me, I'll make sure I edit this review and post it here because everyone should know who she is. I'm not the only one that has asked Michael Errico to fix his staff because his customers are having horrible experiences with these people and it needs to be addressed immediately.

Dr. Bob has been my dentist for over 15 years and my husband now sees him as well. He is caring,…read morekind, and funny, and makes what can sometimes be an unpleasant visit (cavity fillings, etc.) as pleasant as possible. His team of hygienists and front desk staff are great, too. I've especially loved that over the years he has sent encouraging notes to me during different seasons of life. He's quick to celebrate milestones like marriage and babies or to thank us for recommending others to his practice. Such a personal touch from a great dentist! We love Dr. Bob!

I've been a patient of Dr. Bob for almost ten years. Having had horrible dental experiences as a…read morechild, I appreciate Dr. Bob's calming presence, sense of humor, and ability to put me at ease when I go in for an appointment. He is skilled at what he does and will provide you the best dental treatment, but he will also take a vested interest in you as an individual. Dr. Bob is an extremely kind and caring man. Many of my family have switched to Dr. Bob based on my recommendation, and they are as happy as I am. I am so grateful for Dr. Bob!

Great attitudes all around, good followup before and after appointments…read more Was able to see the periodontist in the same office only a few weeks later. I recommend to all of my friends. And I have been to a lot of dentists over the years.

I went to Impressive Smiles to get a new retainer made. The office is decorated very nicely and is…read morevery welcoming to a first time patient. I am told that coffee, drinks, and snacks are available even though no one showed me where they were. My mouth was scanned with their computer software and my retainer was made in their office. When it was ready I scheduled an appointment and the dentist made sure that it fit properly. I highly recommend Impressive Smiles!