The staff were very welcoming and helpful despite it feeling like an upscale store/I didn't belong…read morelol I went to have a watch band replaced and jewelry fixed. Items were handled with care and fair pricing was done upfront. Also the place smells amazing- I know it's random but it added to the experience.

Truly AMAZING customer service! My husband and I purchased a gift for our daughter and our…read moreexperience was outstanding. All of the staff including the owner introduced themselves and truly cared about our experience. We didn't feel pressured to buy and we were so impressed that we not only purchased her gift, I returned back to the store with jewelry that needed repair but I had held off since I was nervous leaving it at a jewelers. After talking with the staff and seeing their commitment to their customers I didn't hesitate. They are a family owned business with a long history which they are very proud of (deservedly so!). I highly recommend!

Friendly, knowledgeable, and all around good service for years. I don't go anywhere else.read more

Great little local jeweler. Repaired my watch with a new…read morebattery for $7.50. Most shops charge $15-$35 to put in a battery. Nice to see honest people, who don't try to take you for a ride... FIVE STARS!!!

Rude owner. I dropped off pearls and a gold chain to get a quote to string them. After waiting a…read moreweek I decided to stop in in person and he came back with a quote 3 x what was given to me back in November when I initially went in for a quote. I let him know what the initial quote was he said "she was wrong and I'll fire her". I said, I don't want that but let me tell you what the plan was (as I wanted to switch my current thicker yellow gold for a smaller white gold), he said wouldn't let me speak and instead said "take it somewhere else, we're not the jeweler for you". I at no point raised my voice and again, asked please let me explain what the plan was. He had no interest in listening to me and was extremely dismissive. Poor customer service

As I'm reading over the reviews posted by others on this site, I find myself rolling my eyes,…read morewondering what store they're talking about (and whether any of them have even the slightest idea of either the differences between fine quality and junk jewelry, or what's involved in creating the jewelry that they see in showrooms or wear on their bodies), because as a formally trained and certified silversmith (a long time ago, in a former career) I actually happen to know both, having not only designed, hand fabricated and sold fine jewelry before, but actually competed and won an award for it at the national level, 30+ years ago. From that perspective, what I can tell you without hesitation is that the jewelers and sales staff at Vallee's Jewelers not only DO know very well what they're doing' but they know it a whole lot better than many of their competitors do. (In fact, their in-house bench jeweler/goldsmith is a 3rd generation Master Jeweler and certified Master Watchmaker with more than 50 years of hands-on experience in the trade, which is an incredible rarity, nowadays!) Not only that, but the store's sales professionals are also top notch, with decades of experience under their belts, as well. What most people don't understand is that better than 80% of the jewelry they see in stores and online is made in low rent sweatshops, where the focus is on cranking out volume at the lowest possibly price, rather than painstakingly crafting pieces of wearable art that are made to be worn and enjoyed for generations The difference between the two are not only in durability and in price, but also in the amount of a Master Craftsman's time required to make it happen. The same is true of repairs: in order to give an accurate price quote for the repair of anything more complicated than a ring re-sizing (especially if it's on a piece that was made in a foreign sweatshop), it's sometimes necessary to first spend some time double-checking that the piece is solid, rather than made from hollow tubing (as is sometimes the case). Since broken pieces of solid metal can easily be welded or brazed (soldered) back together again, but hollow pieces cannot, what happens to a craftsman's reputation in the eyes of a customer, if he promises to do something for a reasonable price and then discovers that he cannot? As for interpersonal treatment, I have been in their store several times (including right before closing time on the Friday night of a holiday weekend, when everyone was in a rush to put the long week behind them and get home to the ones they love), and even then, I was greeted warmly and treated well by everyone I met. Needless to say, I am and will most likely continue to be a fan of theirs. 5 out of 5 stars!

I can't say enough good things about Persona. I purchased my wedding band from them in 2009 and…read morefrom the start, the entire team were lovely to work with. They were kind and clearly wanted to make our experience personal and welcoming. We walked away extremely happy with our purchase and through the years, I barely go a week without someone commenting on how beautiful and unique my ring is. Though we moved away from Boston, we still have purchased jewelry from them remotely because we want to support their amazing business. If you're looking for reasonable prices but no hassle and a wonderful experience, I encourage you to visit Persona before anywhere else. They're the best of the best.

I brought in my antique engagement ring that was incorrectly resized by a previous jeweler…read moreresulting in an oval shank. I had concerns about the ring spinning despite resizing. Gary inspected the ring in great detail and made a recommendation to remove some of the shank and rebuild it, as well as to place tension springs to prevent spinning and slipping. He took his time to measure my finger for the optimal fit. I was told by another jeweler that all of my prongs needed replacement and I wanted a second opinion. Gary again took his time to inspect all the prongs and reassured me that they didn't need replacement. I was very glad for his honesty. The next business day, Gary fixed the ring in 3-4 hours and it came out beautifully. I was so nervous previously to entrust someone with my ring, but I felt at ease. Gary offered that I stay and watch the entire process. He told me to inspect my gemstone carefully after his job was complete as general good practice after having my jewelry worked on! I am so happy with the end result and strongly recommend this jeweler. The key factors that impressed me most were honesty, trustworthiness, attention to detail, patience, mastery of his craft, and sharing of knowledge/providing an understandable rationale for his decision-making. I will absolutely be returning for intermittent ring checks!

The BEST! Go see him asap! He will beat any quote and his pride in his work shows through his…read morecustomer service and the quality of the pieces he creates. Under budget, over delivered and a week early! Asmar is your guy - GO SEE HIM!

The people at Asmar Jewelz were amazing, and assisted me in finding the gold coin that I liked.read more

My partner and I had a wonderful time working with Marcel and the team at Plante Jewelers to create…read morea custom engagement ring. Marcel helped us find the perfect sapphire, and unique diamonds to match the gems we were incorporating from a family ring. He brought in stones from multiple buyers until we found the right ones. Throughout the process, Marcel was incredibly accommodating and communicative and worked with me through multiple revisions to the band rendering to get it just right. Their jeweler also does expert work and the final product was flawless and exactly as planned.

A family owned and operated jewelry store. They are friendly, helpful and very knowledgeable. We…read morejust had a pendant restyled to a ring and a loose stone made into a pendant. They took their time to help us decide exactly how we wanted the pieces to look. And when we picked them up - they were even better than we had imagined them! I trust them with my pieces. They have beautiful items in their showcases and even a selection of charms. And they were able to send my pearls out to have them restrung. I highly recommend this store.

I have been shopping at Tiffany & Co since I was a teenager and I was a little apprehensions when…read morethe Tiffany & Co stored opened in Providence Place. I was concerned about selection as well as service. I have shopped at the Tiffany & Co in Boston, NYC, Seattle and Portland. But I was blown away by Elizabeth Gregorian. She handle my my corporate gifts this year as well as several other purchases I have made since and every time I have had a question she answers it quacking and with complete knowledge of both the collection but also the manufacturing of the item. I am truly impressed and would not expect anything less from this store.

My husband purchase a simple sterling 18" medium chain at Tiffany & Company on El Paseo in Palm…read moreDesert for Christmas 2019. The chain broke about 1 1/2" from clasp and I took it to Tiffany & Co. where he purchased it to be repaired. The quote was $55! He only spent $86.21 (with tax) and this made no sense whatsoever. In addition to that, I had to wait 25 minutes while the salesgirl tried to find out the cost of the repair. I left with my broken necklace and took it to El Paseo Jewelers who will fix it for half that price. Tiffany is supposed to be a top-notch jewelers but the store did not give me top-notch service! I told my husband to buy any future jewelry at El Paseo Jewelers and NOT Tiffany & Company.

I have gone to Joseph's for years to get watch batteries and repairs. Never had a bad experience…read more But this last time i was very disappointed. I had gone iin and had a watch battery replaced. All went will until about 2 - 3 weeks later the watch stopped. I thought maybe it was a bad battery so i brought it back. Joseph said he could put in another battery but it may be something more wrong with the watch. I did not know what to do since he was indicating that i would have to pay for another battery. And then he kept pressing about the watch probably needing a repair so another battery would just be a waste. I did not want to pay for another battery to see if it worked. He never said he would replace it for free and we would see what happens. So I left very disappointed and thinking that i didn't really want to pay for a diagnosis and repair. I really liked the watch so i decided to bring it somewhere else and get a new battery and see what happened. Well it has been a few months now and the watch is working fine. So it really was a bad battery that Joseph put in. It was poor customer service for him to not offer to replace it for free. That should have been the first step. After going there for years I probably wont be back.

I wanted to give a quick shout out to Joseph's Jewelers. I got engaged this weekend with a…read morebeautiful ring made at Joseph's. I couldn't be happier. My fiancé said Joseph was so patient and helpful and really made the experience painless for him.