Dr.Michelle are very nice and friendly,you can ask any question that you have,…read moreAlso stuff are very nice too I was so afraid to go to dentist but this clinic make me comfortable

I had a very good experience at Dentistry of Las Colinas. The staff was professional and welcoming,…read moreand the hygienist explained everything clearly before starting. The exam felt thorough without being rushed, and the office was clean and comfortable. Overall, a reliable dental practice with attentive care.

I've been going to this office for many years and I have never had a bad experience. I absolutely…read morelove Dr. Roy and trust him explicitly. All of his staff have been incredibly cordial and very helpful as well. I also love the fact that they have beautiful clean offices with state-of-the-art equipment. This is very important to me.

This is a great choice if it's on your list for eye care services. I was able to receive high…read morequality care fast. I walked into a a busy office, but the experience was amazing, since I was greeted immediately and welcomed with a friendly vibe as the reception got the check-in process started for me. The whole process was quick for me being a new patient. They also had a ton of nice frames and more they can order. Looking forward to better vision when mine come in.

Very good dentist..very helpful staff especially the front desk. Also affordable. I had a wisdom…read moretooth pulled here and I was scared but the dentist assured me everything was going to be ok and a few minutes later my tooth was out with no pain.

There are not enough adjectives in the dictionary to express how wonderful Dr. Alsmadi & his entire…read moreteam are. They have gone above and beyond ANY team of dental care providers I have ever dealt with before. My mother has had 2 very painful issues with her teeth, and Dr. Alsmadi has handled not only her issues, but my mother herself as a priority. He is KIND, he is Friendly, and he is FUNNY ! My Mom even calls him "Hypnotic" because his bedside manner is so calming. His team is just the same. I would HIGHLY recommend this practice, especially if you have elderly parents that need a little extra attention. I cannot say enough about them.

First root canal and was the best experience. Dr. Asmadi is amazing. He's informative, kind, and…read morevery knowledgeable. Would recommend and will be recommending him to my family and friends should they need a root canal. I injured my front teeth about 5 years ago and I'm in my 30's and was hoping they'd heal themselves but they didn't and am so glad out paths crossed. He did multiple imaging to make 100% sure it was the right decision. His staff is very kind and polite as well. Look no further if you need a root canal. This is the place to go!

Dr. Dube and her staff are awesome. I have terrible anxiety when it comes to dental work as I'm…read moresure the majority of the population have similar issues. They are very thorough and made me feel at ease and calmly communicated everything very clearly. I would highly recommend Dr. Dube and her staff for any of your dental needs! James Teal

A dental emergency needs immediate attention. After doing the Invisalign, Dr Dube, and dental…read moreassistant, Anna constructed a set of temporary veneers made from an acrylic material cemented onto my teeth with temporary cement. The process took place on a Thursday. The following evening I noticed an issue with the temporary; a part of the temporary had a hole. I called the emergency line at Smile NRH at 10:20 pm. At 10:25 pm, Dr. Dube called back, providing her cell phone to receive the photos. She adjusted her schedule on Saturday morning to get me in to fix the temporary. Dr. Dube followed up on Monday to ensure I had no other issues. In addition, Jackie is accommodating. She works with you and your dental insurance, scheduling appointments and following up. Robyn is one of the best hygienists. She is thorough and caught my bone atrophy, where I got immediate attention to prevent further bone loss. Dr. Dube and her staff are knowledgeable; empathic they genuinely care about their patients; there is communication setting proper expectations. Thank you, Smile NRH Amanda B.

Amazing care, the whole staff is great. I had switched my insurance and was needing something that…read morewas closer to me.

I had a very disappointing and frustrating experience with Dental Concepts during my Invisalign…read morefollow-up appointment. This was my first follow-up since receiving my Invisalign trays about 2 to 3 months ago. When I arrived, I was told that I was supposed to bring my Invisalign boxes back to every appointment. No appointment reminder stated this, and I was not given a clear written handout at my initial appointment explaining what was required for future Invisalign visits. This was especially frustrating because at the end of my first Invisalign appointment, I specifically suggested that the office provide patients with a handout outlining Invisalign expectations, including what to bring to appointments. That would have prevented this entire situation. Instead, I drove through Dallas traffic, wasted my time, and arrived for an appointment that could not move forward because of information that was not clearly communicated. The staff member who initially spoke with me did not speak English clearly, and I had to keep asking her to repeat herself. This is not about attacking anyone personally, but clear communication is important when patients are receiving treatment instructions. When I later expressed this concern to the office manager, Catia, she made excuses and stated that clear English was not required. That completely missed the point. Patients need to be able to understand instructions related to their care. When I became upset and asked for the doctor, an assistant was sent in instead. I explained that I did not need to speak with her and asked again for the doctor, but she continued trying to talk to me even after I asked her to stop. Dr. Barnes eventually came in and was not rude, but instead of fully listening to my concerns, the focus was placed on the fact that the instruction was supposedly "on the box." Having something printed on a box is not a substitute for clear instructions, a written handout, or an appointment reminder telling patients what they need to bring. My biggest issue was with the office manager, Catia. When I spoke with her about my refund and explained that the office should add a reminder message for Invisalign patients to bring their boxes back, her response was dismissive and sarcastic. She said maybe I could show them how to do it since she was not IT. I told her that it was not my job to fix their office's communication issues. I also reiterated the importance of providing a handout at the end of the initial appointment so patients know what is expected. At that point, Catia asked me to leave. I told her I was leaving anyway and that there was no need to imply that she was putting me out. She then stated that they did not have to "baby" me with a handout. That comment was extremely disrespectful, unprofessional, and unnecessary. A written handout is not "babying" a patient. It is basic patient communication and customer service. To make matters worse, another staff member, a white female employee, attempted to confront me about the way I was speaking to Catia instead of focusing on how the office had failed to communicate basic Invisalign instructions. At that point, I had already asked Catia to stop talking to me and to process my refund. I told the employee to get out of my face because I did not need another staff member escalating the situation or inserting herself into an already tense interaction. I also changed to this office after following a Black dentist, but I rarely saw her after becoming a patient. As a Black patient, that felt disappointing and misleading, almost like a bait and switch to attract more Black patients without actually providing the relationship or care experience I expected. Dr. Barnes was not rude, and Dr. Narav Patel was not rude either, but the overall office experience, communication, and handling of my concerns were unacceptable. Catia's attitude and comments escalated the situation instead of helping resolve it. I will not be returning, Upload photo

So sad to see that this office has turned over again! Loved Dr. Corbet and really liked Dr…read more Carmen. The dental assistant had to ask for help to operate the equipment and talked me into a fluoride treatment. I really thought they forgot about me before the dentist came in. The dentist came into the room, never introduced himself, did not even have his name on a badge or scrubs, and didn't even sit down. He looked into my mouth while standing. They forgot the fluoride treatment. Someone came in and tried to have me leave a Google review while she watched me. Just a very awkward and non-professional experience. I will not return.

I was told my dental treatment would be covered by my insurance. it wasn't. My insurance company…read moretold me the claim was denied due to the dental office incorrectly filing. I am now being hounded by a collection agency as the dental office will not take responsibility. Terrible communication by this office.

I was Looking for a provider in network, & discovered this Dental facility and was very pleased…read morewith the services. From the very beginning when working with the front office administrator all the way until receiving services, everyone was professional and pleasant. I received a basic cleaning, but I will be retarding for some additional work. This review will have a part two. But for now my initial visit was very professional & pleasant.

My experience at Smiles of Irving was really good. I met the new hygienist for the first time who…read morewas polite and professional.