The whole Team is committed to quick and thorough customer service! Mr. Martinez is courteous,…read moreprofessional, and personable!!

When my car unexpectedly stalled and I had an important meeting to get to in Glendale, I was in a…read morepanic. Thankfully, Frontier Toyota pointed me toward Bestway Rent a Car--and I'm so glad they did. From the moment I walked in, the team at Bestway made everything seamless. No hassle, no delays--they had me in a clean, reliable car in no time. Their professionalism and efficiency turned a stressful situation into a smooth ride. I highly recommend Bestway Rent a Car to anyone in need of quick, dependable service. They truly live up to their name!

An amazing, easy shopping experience. Saw a beautiful 99 Jeep for sale from them. Being 3000ish…read moremiles away n it just posted. I didn't know what to expect. But I wanted it . Not only did they answer my questions. They sent video. Extra pics. To answer all my questions. Since I couldn't test drive it. And then they worked on shipping it. So I didn't have to figure that out. And to my surprise. The jeep was here in about 10-12 days from purchase. It showed up just as they said n showed. Much easier than any dealership I've ever dealt with. And they are 3000 miles away. Highly recommend purchasing the vehicle you're looking at from them.

Honest dealer, Marat was extremely helpful and knowledgeable! Gave me a great deal on my Audi!…read moreHighly recommend to anyone in the market for a car!

These guys are great! This was our second time buying a car from Starfire and it was an easy,…read morepleasant experience all the way through. David was super honest, patient, and helpful during the whole process. We got a great deal on our trade in and are very happy with our new (used) car. This isn't a place where anyone is going to mess with you or be pushy about a sale, but the expectation is that you've done your homework and come in prepared. They don't want to waste your time and you shouldn't waste theirs. 10/10 would recommend anyone looking for affordable, reliable, used vehicles should buy from Starfire.

I received title promptly and smoothly. You guys rock!! Car is still a dream. Can't thank you…read moredudes enough.

Had a great experience dealing with Bobby. He was friendly, knowledgeable, and the buying process…read morewas fast and painless. I would highly recommend! Our daughter loves her new car and we couldn't be happier with the pricier and service. Thank you Mountain Motors!

My experience here was not worth recommending. I get it buying a car can be overwhelming itself…read morewhile dealing with your credit , the downpayment , what will the bank approve etc. . That being said , sales associates here will try to sell you what they feel you need to buy vs trying to make the sale for the car you liked . Overall , customer service is lacking transparency and patience

Overall, I had quite a memorable experience at this dealership. Not only did they accommodate my…read more2-hour, $150 Uber ride there, but they also graciously gave me their time and effort over the course of 10 hours on top of a great deal. Embarrassingly enough, while I was on my way there, I realized that I was actually purchasing the manual version of the GR86 Premium I had been searching for over the past several weeks. Up until that moment, I had only ever driven automatic cars and was specifically searching for an automatic GR86 Premium. Not only did they beat every written offer I had received, but they also allowed me to complete a pre-purchase inspection, taught me how to drive manual, and even had their wonderful porter drive me home afterward. I wish I could give 5/5 stars, but unfortunately, they fell short on their promise to remove the black tar(?) stuck to the back of my car before we drove off. I'd especially like to recognize the people below who helped me throughout the experience: Cody - Not only did he continue teaching me how to drive manual, but he also drove me home for 2 hours from 10 PM-12 AM! He is one of the most genuine and kind people I've ever had the pleasure of meeting. Kelly - The definition of personable. She not only taught me how to drive manual, but also taught me a lot about myself. I wish she were my aunt. Ashley - The salesperson assigned to me. She was communicative and transparent throughout the entire process. Mr. C - His enthusiasm truly shined through. His service is impeccable. Chris - Competitively beat my written offers with a smile on his face. Mike - Explained every single detail about finances and the world of manual sports cars. Really fun to talk to! A dream experience for my dream car!

Avoid Mazda of Valencia at all costs…read more I had a 1:00 p.m. appointment on 7/26 after multiple calls and texts with Romero regarding a Mazda CX-50 Preferred. Romero presented himself as though he were handling the sale, but upon arrival, I learned his role was apparently to call prospective customers, quote preliminary deals, and entice them into the dealership. I drove from Los Angeles after confirming the pricing. Once there, the numbers were materially different, and the two vehicles I was told would be washed and ready were both dirty. We were also passed among several employees and repeatedly had to explain what had already been discussed. The entire process was disorganized and poorly managed. Around 2:30 p.m., General Sales Manager JT Taylor, also known as John, entered the conversation with what he called the final offer. I showed him my text exchanges with Romero, and JT pulled out his phone and photographed my screen to capture the messages. Despite seeing what had been represented, he returned with numbers that were nowhere close. At that point, I understood that no deal would be reached and was prepared to leave. I calmly stated that this was the classic dealership experience I intentionally avoid, which is why I used brokers for my last three vehicle leases. I specifically explained that my frustration was with the overall experience and was not directed at JT personally. Nevertheless, he became defensive, raised his voice, and refused to de-escalate despite my repeatedly asking and gesturing for him to calm down. He then announced that he was "ex-military" and that he "doesn't get down like this." I am still unsure whether that was intended to address the pricing discrepancy, intimidate me, or demonstrate a very large ego with very little managerial judgment. Whatever the intention, it was inappropriate and remarkably unprofessional. The most absurd part came when I asked for his business card. JT repeatedly responded, "Nah, it's okay," because he believed I would leave a negative review. I requested it three times, and he only provided it after another employee intervened. For context, I have worked in financial services for nearly two decades across retail, private, and investment banking, serving clients from all walks of life. I cannot imagine refusing to provide a client with my business card because I feared negative feedback--or one of the associates I lead doing so without serious repercussions. This was not an inexperienced employee having an awkward moment. This was the General Sales Manager displaying hostility, poor judgment, and an apparent fear of accountability. A business card is not permission to leave a review, and hiding it does not prevent a customer from documenting an experience. After his repeated refusals, I recorded the interaction, including him saying, "Nah, it's okay." I also have the text exchanges, call records, and supporting documentation. Mazda Corporate has opened a formal case, and I will provide them with the full record. We also had an appointment at the neighboring Kia dealership, but two Mazda employees told us both locations were under the same ownership. After this experience, we skipped that appointment rather than risk encountering the same lack of training, professionalism, and accountability. JT Taylor, respectfully, if you are comfortable invoking your military background during a disagreement but frightened by a Yelp review, customer-facing management may be the wrong profession. Reviews are not threats; they reflect the service provided. I have leased two Mazdas over the past ten years, and this was easily my worst dealership experience. Save yourself the drive and aggravation. Professional management addresses concerns--it does not raise its voice, make intimidating remarks, and hide business cards.

I was here about 3 weeks purchased a Toyota Camry 2021 certified for my wife, Mr. G . Genaro…read moreCalzadillas help us out we're very grateful for the purchase great service by Genaro Cakzadillas very professional service. Great warranty, great customer service I do recommend frontier Toyota Valencia California. I will come back for my next purchase and look for Mr. G Genaro Calzadillas to help me out. Thank you very much Genaro and frontier Toyota!!!

I want to start by saying how pissed off, frustrated, and disappointed I am with the customer…read moreservice I received at Frontier Toyota today. I brought my vehicle in at 11:00 AM for an oil change, tire rotation, and basic service. I was told it would take approximately two hours. At 1:10 PM, I asked for an update because I needed to leave by 2:00 PM to pick up my child from school. What happened next was extremely frustrating. I was made to feel like I was inconveniencing them by simply asking where my vehicle was. Raymond, the technician I was dealing with, wasn't even in his office. I then had to wait for Jack to get off the phone so he could help me. Jack walked through the garage twice looking for my vehicle and couldn't find it. He eventually went looking for the mechanics and lead technician, only to find out they were at lunch. At this point, all I cared about was getting my vehicle back so I could pick up my child. Jack eventually found the vehicle and brought it around for me. Then came the part that absolutely infuriated me: after waiting more than two hours, I was told that THEY HADN'T EVEN STARTED SERVICING MY VEHICLE. I had given up two hours of my day off for what should have been a simple, routine service. This wasn't some complicated repair. This was an oil change, tire rotation, and basic maintenance. And it gets worse. I also needed the lug-nut key replaced because the last time I brought my vehicle to Frontier Toyota, the key was not returned to me after service. Now I'm driving around with a missing lug nut, which is completely unacceptable and raises serious concerns about how my vehicle was handled during my previous visit. This experience was beyond disappointing. Acting like you care about your customers and actually showing that you care are two completely different things. Today, Frontier Toyota showed me that my time and my business were not a priority. I expect management to take responsibility for this situation and make it right. Given the inconvenience, the wasted time, the previous issue with my lug-nut key, and the fact that my vehicle wasn't even touched after waiting over two hours, I believe the appropriate resolution is a brand-new five-year warranty covering the basic services on my vehicle. I have given Frontier Toyota my business, and I expect better. I am extremely disappointed, and I will absolutely be reconsidering where I take my vehicle for service in the future.

I had the transmission shutter problem common to 8 speed transmissions. My local Chevy dealer was…read moreunable to offer me a quote and claimed the knew nothing about the transmission shutter problem even when I showed them the Technical Service Bulletin. No other local transmission shops could help either Luckily when I called Magic GMC I got connected to Cisco who knew exactly what to do, gave me a quote and accommodated my have my truck getting dropped off in the evening and he had Martin start work in the morning They were both very helpful as I had a few extra questions. Martin even took the time to mark the bolts he torqued. A practice I have not seen in years I am extremely thankful to them for great communication and the ability to do the job in a timely manner. The shop rate here is quite expensive but I'm okay with paying a premium knowing they did the job right

I'll be honest!!!…read more 3-Star Review I am somewhat happy with the vehicle I purchased/leased, but my overall experience with GMC in Santa Clarita/Valencia was disappointing. The pricing did not feel very competitive, and after being placed on hold for an extended period of time, the final price increased significantly due to changing corporate deals, incentives, and other factors. That was frustrating and left me feeling like the process could have been handled with more transparency. The biggest issue for me was communication, follow-through, and customer service. There were multiple times where I felt I had to chase answers, and even then, there always seemed to be some kind of excuse or lack of clear follow-up. In today's world, with modern technology and communication tools, I expected a much smoother and more professional experience. While I understand the dealership does not build the vehicles, they do represent the brand, sell the vehicles, and manage the customer relationship. That part of the experience matters. Unfortunately, it felt like once the sale was the focus, the relationship became more transactional than genuine. I am giving three stars because I do like the vehicle, but the dealership experience itself needs improvement. Hopefully management reads this and takes the feedback seriously, because better communication, transparency, and customer care would make a big difference.

I had a great experience working with Rick at DriveWise. I had already done quite a bit of research…read moreon my own and gave him a short list of EVs I was considering. He found the cars in the trim levels I wanted, and once I decided on the one I wanted at a monthly payment and down payment that worked for me, he took care of everything. What I especially appreciated was how he handled my existing lease. He was able to get me out of it early, saving me my final payment, the lease turn-in fee, and some repairs I would have been responsible for at turn-in. He also found that I had positive equity in the car--something I honestly never would have thought to look for on my own. The whole process was easy, straightforward and took away all of the usual dealership back-and-forth. I'm very happy with my experience and would definitely work with Rick and DriveWise again.

Sheila Soriano has been my trusted car broker for many years, and I can't recommend her highly…read moreenough! My car-buying situations always seem to come with curveballs, but Sheila never flinches. She remains calm, finds solutions, and always goes above and beyond to help me. I've referred several people to her over the years, and they have been equally pleased with her exceptional service. Sheila is knowledgeable, dependable, patient, and truly committed to making the entire process as easy and stress-free as possible. If you need someone you can trust to help you find your next vehicle, Sheila is the person to call!

We had such a great experience with Trade-In Solutions! We purchased a 2023 Jeep Grand Cherokee and…read moreabsolutely love the car. The entire process was easy, straightforward, and enjoyable from start to finish. A huge thank you to Abe, Adam, Jordan, and Jess for taking such great care of us. Everyone was professional, helpful, and made the experience feel seamless. We would absolutely recommend Trade-In Solutions to anyone looking for a smooth and trustworthy car-buying experience. 5 stars!

This is my second time going to Abe and his team at Trade-In Solutions. First time was selling my…read morefirst ever car after college and now many years later - returning to sell my CLS 53 AMG. Initially I had planned to sell through Carmax, Carvana and Bidbus. All of those options fell very short of my expectations numbers wise, especially Bidbus! The dealership I got paired with tried to scam me with extremely shady practices so I left promptly. Which lead me back to Abe and his team, I made an appointment online and was seen a couple days after, Abe greeted me after the appraisal and gave me a very fair number. He was also very transparent on the value of the car and what their price would be when they decide to sell it. Very rarely are car dealers so accommodating and kind when it comes to this business so I am very weary. Thank you Abe! I'll be back again in no time.

Five stars for Lexus of Valencia! Jesse Colon is an exceptional service advisor who truly listens…read moreto customer concerns. He provided daily updates on my vehicle's repair status, keeping me fully informed. Jesse's warm personality immediately puts you at ease, and he even went out of his way to find available discounts to help with total cost. I will definitely be asking for Jesse next time!

Jake is a great service advisor ! Very efficient and follows up any updates timely …read more Accomodates clients needs and request. RJ