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    Frontier Toyota

    3.9 (1.4k reviews)
    Closed 9:00 am - 9:00 pm
    Updated 2 months ago

    Frontier Toyota Car Dealers Photos

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    Jessica C.

    I was charged $1281 in labor for my car being dropped off 3 hours 46 minutes, please see attached receipt. I came in to have my battery replaced and agreed to having various filters cleaned upon their suggestion. They finished this work quickly and I picked up my car, shocked by a $1593.71 bill for a battery + filters. Additionally I had asked if they could hid my dash cam wires. They did not do this but I went to access footage from my dash cam which I needed and they TURNED MY DASH CAM OFF. The last piece of footage is them turning it off - it's been turned off ever since, and I was unaware. It would be on but not recording, a setting they changed. I also let them know that my phone was no longer connecting to my car, and they told me they reset the electrical. They did not. Nothing was reset, all previous settings were the same and the Bluetooth still does not work. I have been going here for years, and also bought my car here and I will never be back. This was the last straw in being treated poorly. This just doesn't sit right. Three and a half hours of labor, a battery and filters = $1,593? Come on. I did go right over to the manger and asked why I was charged for more time than my car was actually there and he said multiple men were working on my car at the same time. Really? That was needed to clean filters and swap a battery? This place is a scam and I will go elsewhere.

    Text message
    Stephanie T.

    I got to Toyota at exactly at 8:10 AM and Logan helped me w/my oil change for my car. Dean was off today... Surprisingly, it only took them a lil bit more over ONE HOUR or less. Logan called me when my car was ready for PICK UP!!!!! WOO HOO!!!!!!!!!!!!!!!!!!!!!!

    Oil pan
    Gonzalo M.

    I have to do this again, this time with the sales person. We were trying to take out a lease on a vehicle and we had been quoted a price with down payment. We couldn't go in so we wee getting quotes over the phone but then we were told that the car had been sold then we were called back saying the previous customers didn't qualify. But when he called back he raised the monthly pmt and the down payment to an outrageous amount this guy was T Nguyen . We told him to forget about it that they were a rip off. So this morning we ended up at Toyota of North Hollywood and we got an amazing deal and they were great and very friendly. We went home driving a beautiful Toyota Camry SE for 425 a month when he was trying to sell us an LE for more than 425 pmt and the down payment he wanted was almost 6k and we got the SE premium with 4k down. We will never come to Frontier Toyota again. Bye!

    Lucky is the man with the plan! This is my second vehicle purchase with him, and once again he made the process smooth from start to finish. Huge shoutout to Lucky, Greg, and the entire Frontier Toyota team for taking great care of me. If you're looking for a vehicle, save yourself the time and hassle. Lucky is your guy!

    Frontier Toyota Santa Clarita
    Verónica P.

    First off.... Bring your car here for service! The crew here is wonderful! They are kind and treat you with respect. Shout out to Carlos... who always makes things right... and Manny who stepped up and allowed Carlos to sleep a bit! This location is amazing....please do yourself a favor and bring your vehicle here and come buy your cars here! Rafael was amazing and personable and Carlos... is a legend! Thank you Joshua for taking a look at my car... I appreciate you!

    Very important guy
    Alex P.

    AVOID TOYOTA OF FRONTIER AT ALL COSTS If you value your safety, your money, and even a shred of respect as a customer -- DO NOT set foot in Toyota of Frontier. I have video proof showing exactly how this dealership operates: * They flat-out REFUSED my 15,000-mile scheduled maintenance -- a basic warranty service. * They REFUSED to accept my Toyota Tundra 2024 for warranty repairs despite ongoing, documented safety system malfunctions. * They REFUSED any diagnosis, even though the issues were confirmed in previous visits. * And finally, they THREW ME OUT of their property like I was trespassing -- simply because I dared to demand the service Toyota promised when I bought the truck. Let's be crystal clear: this is not "bad customer service" -- this is fraud, breach of warranty, and a blatant disregard for driver and passenger safety. Toyota of Frontier had multiple prior attempts to fix my safety issues and door panel rattling. At first, they admitted the problems. Then they started denying them. Then they simply shut the doors in my face. What's even worse -- Toyota corporate does NOTHING. They protect these scammy dealers instead of protecting the people who trusted their brand with tens of thousands of dollars. Translation: If your Toyota becomes unsafe, they will stall, deny, and push you away until you give up -- because they don't care about you. This dealership is a disgrace. Toyota, as a brand, is a disgrace. They gamble with people's lives while hiding behind their "warranty" marketing lies. The video of their refusal and kicking me off the lot is attached to this review. Watch it and decide if you want to risk your family's safety with a company like this. TOYOTA OF FRONTIER = ZERO INTEGRITY, ZERO HONOR, ZERO CUSTOMER CARE. TOYOTA AS A BRAND = SAFETY NIGHTMARE WAITING TO HAPPEN.

    Children's Room
    JoAnna S.

    I love Toyota especially Frontier because they are an honest company. I'm disappointed though in the sales person, Sebastian that took the order for my new Rav 4. It had been 3 months and my car still had not come in and I was getting really frustrated. Sebastian unbeknownst to me drove up to Anaheim and found a car like the one I ordered. It had 30 miles on it. When I ordered my car I had said that I wanted no more then 6 miles on it and he reassured me that there would be no more than 2 mikes. Now the fact that the car had 30 miles already on it meant they either had a salesman drive it back & forth to work or they had people test driving it. By the time he drove it down there was now 80 mikes on it. He said I got you a car like the one you ordered. Now it wasn't like the one I ordered because it cost me more money. Then he quickly had me walk around the car to see if there was damage. It was late afternoon and the Sun was almost down and it was in the shade. So I take the car and the next day it is in my driveway in the sun. I look down towards the bottom on the passengers side in the back because it looks like a bump. Well there were 3 bumps and you only noticed them in the sun. I took my car in and the service guy said yes they would fix it for free but it had to go through Valerie. She only works during the week. We had many many family health problems during that time and I'd forget about it until I'd see it in the sun. Valerie said it was up to Sebastian so we went in to see him. Sebastian said he checked out the entire car and there were no bumps. I told him he must have missed them because of the shade. He told me no way. I said to him that he was saying he was perfect and never made a mistake . Basically that's what he said. I told him he was calling me a liar. He said he could not authorize it. I told him I bought the film to go on the car to keep from scratches and I thought bumps. I got no where with him. I'll be buying my two daughters 2 more cars in the next 4 months but Sebastian will not be my salesperson. I might not even use the same dealership. I had them on a pedestal & now I'm so disappointed and wish I had refused to get the car with 80 miles on it. It's not as if it would be a hardship on Toyota. Here's the thing, Sebastian drove my car 80 miles and I drove it 5 miles so who was more likely to get the dents?

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    Drew K.

    Thanks for sharing your experience with us, Veronica!

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    Dear Alex, We'll be reaching out once again. Please stand by.

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    Thank you, Kendyl!

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    Frontier Toyota Reviews in Other Languages

    Ask the Community - Frontier Toyota

    Is Frontier the top Toyota yelp dealer? '

    No. They do not deal in good faith, have fake dead end customer service bots pretending to be real people, they will lie straight to your face, their manager s are fully aware and do nothing.… Read more

    View All 3 Questions

    Review Highlights - Frontier Toyota

    With the help of Carlos Lopez from the service department, I was able to get my car maintained and ready to go.

    Mentioned in 38 reviews

    Read more highlights

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    Alex is hands down the best mechanic at Tesla. After many visits with another mechanic, Brian, the…read morecar's concerns seemed to be disregarded despite repeated service appointments. Alex took the time to properly diagnose each concern, ensured everything was entered into the service order correctly, and reassured me that this time the repairs would truly be completed. And we can't forget Gi Gi -- I'm sure your full name is something I probably couldn't pronounce. Gi Gi has been here through the entire process while my vehicle has had repeated issues. As a female walking into a mechanic's world, it can feel intimidating, but not with her there. She goes above and beyond to make customers feel heard. Even when something may be outside of her control, she still puts in the effort to do her absolute best. Gi Gi is the "mom" of the mechanics -- she runs this service center like a family unit, and you truly feel that when you meet her. I've come in on days when there's chaos everywhere, yet she keeps the fires out while remaining calm, reassuring, and professional every single time. Thank you, Alex and Gi Gi, for everything -- and thank you Tesla for employing some of the best people you could find. It truly makes life a little simpler on some of the hardest days.

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    I am happy to report this car dealership has turned things around since my last experience…read moreattempting to purchase a car several years ago They had both cars we wanted to test drive so went on two separate occasions - one to look and once to finally test drive once a decision was made that it would definitely be a Honda and not a other brand To make things easier - I asked for quotes through Truecar via Sam's Club. Sitting at a dealer trying to decide on the price takes too much time and is way too stressful. Also right now - I needed to get the best deal I could This dealership responded quickly as did several other dealers . After going back and forth a couple times - a price was agreed upon. I like the idea of keeping the sale local to where we live, but if it didn't make financial sense for us it wasn't a deal breaker - luckily we kept it local Many things have changed since buying a car 10 plus years ago . I should have asked a few more things up front to be better prepared - Honda had a loyalty offer - I didnt know we would need to bring in the registration I also feel like maybe the dealer could have let us know this before we came in - and also ask about trade ahead of time It still took about three hours to get out of there - much longer than I anticipated . Everyone was patient - we worked with Jake who is super nice and down to earth - so it wasn't hard A couple things were missed - when we test drove the car we ultimately purchased - it was still in shipping mode - that should have been dealt with right after we had driven it . It took over a week to decide to make the purchase - guess what - driving it home we discovered it was still in shipping mode - not cool - also the tire pressure sensor we had to bring it back the next morning to be dealt with but Jake handled everything The car and windows were also not washed well - and there was film build up that we ultimately had to deal with. It's still a huge investment even if you are getting a good deal. I and glad to see they have changed things up and are more customer focused because 10 plus years ago I swore I would never buy a car here with the way I was treated back then Thanks Jake and everyone else

    I highly recommend coming here to purchase a vehicle. Kenneth, also known as Kenny, was my…read moresalesperson, and he was absolutely amazing, completely hassle free and easy to work with. He reached out to me right after I made an inquiry through AutoNation.com and answered all of my questions promptly via text and email. By the time I arrived at the dealership, everything was prepared and ready to go, which made the process incredibly smooth. The finance manager, Mario, was just as great. He was professional, straightforward, and did not pressure us at all when it came to warranties. When we declined, he respected our decision without any pushback, which I really appreciated. If you're planning to purchase a car here, definitely ask for Kenneth (Kenny). He is kind, genuine, and truly makes the experience enjoyable. Overall, a great dealership and an easy, stress-free car buying experience!

    AutoNation Hyundai Valencia - My 2022 Hyundai Veloster N DCT

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    Honestly, I never thought I would be writing this review, let alone a five star review…read more In Golden Girls style: picture it, Valencia, 2024... we wanted to buy a new body style Hyundai Santa Fe before the then current promotions ended. I loved the way the car looked, and after driving it, was absolutely ready to get rid of my Ford Explorer. We went to this dealership and had what I would term the worst auto buying experience we've ever had. The salesman was inexperienced and made multiple mistakes, made worse by a manager who didn't correct the mistakes and, instead, leaned into them. Then pressured us to buy a product during finance to justify the great price we negotiated. And don't even get me started on the trade-in... We walked out on the deal multiple times, only to be brought back by promises of more discounts. The only reason we bought the car was the price. We bought it in spite of the dealership. Fast forward to March 2026. My wife was fed up with her Tesla... Skyrocketing insurance rates, skyrocketing registration fees coupled with tremendous interest in our car as a used vehicle prompted us to move out of it into a hybrid mini SUV. She landed on the Tucson, because of its good looks and our familiarity with Hyundai as a manufacturer and the electronics of the car. I reached out to multiple buying services to get current pricing on the car and found out that now is a great time for that particular model as dealers are very much willing to deal on it. As it turns out, AutoNation Hyundai of Valencia had the exact car we wanted in stock so after gauging pricing from multiple dealerships, we reached out to their Internet department (always deal with the Internet sales people, they don't care about losing money) and struck up a text conversation with Hector, the Internet sales consultant who got my lead. It didn't take me long to realize that this is not the same sales person I dealt with a year and a half ago. This guy knew the business, knew the car, and had enough "power" to be able to move the price. Feeling no pressure from him, we went in and looked at the car on a Thursday night just to make sure it was what she wanted and the color made her happy. We were presented the numbers exactly as we discussed them, with a few available discounts pending. We shook hands and made an appointment for Saturday. With everything done, we knew it would be a short visit. And the team at AutoNation Hyundai of Valencia did not disappoint. We arrived at 11 AM and drove off the lot in our new car a little after 1 PM. I never felt any pressure, we knew the deal was done and it was just signing the paperwork in finance. We did buy one product, but felt absolutely no pressure to do it. As promised from my first conversation with Hector, the entire team was different. The salesman we worked with in 2024 had been trained and reassigned to finance, the manager had left the dealership and even the finance manager we worked with was out that day. What a difference working with the right people makes. So a huge thanks to Hector, the sales manager Saher, and finance manager Nef... if you decide you need a Hyundai, this dealership and this team are the way to go. Although you might have to grab Nef from the AutoNation Ford store... Seriously, thank you guys! You turned a one star experience into a five star.

    Horrible horrible horrible service! They always give you hope that they can help you and give you a…read moregood deal. I went there twice for different situations but both times they let me down. Not willing to negotiate and offers ridiculously high prices. Shumon the manager is horrible on customer service and very pushy. Takes forever more than a day to give me a yay or nay on a number I want. He basically straight up told me then go somewhere else and talked down to me sarcastically. What kind of horrible customer service is that claiming they want to earn my buisness. I will be reporting them to the BBB. Do not go here! The salesmen are nicer but do not really push for you and cant do much. Horrible go elsewhere the reviews speak for itself. Go to keyes mission hills hyundai better service got wayy closer to the number I want there. Alex and Caleb is a nicer salesman and honest with advice not a type of guy that will try to abuse your money and only care about making a sale.

    Frontier Toyota - car_dealers - Updated June 2026

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