1. Aloha Foot Centers

    1. Aloha Foot Centers

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    Kailua, HI

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    Aloha Foot Centers

    4.7 (51 reviews)
    Closed Closed
    Updated over 3 months ago

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    Sarah G.

    Really quality care here. The Dr. is very nice and considerate and really takes her time with your appointment. I had a procedure done for an ingrown toenail and she was great at making me feel comfortable and talking me through the procedure and post op care. Parking is close by in the garage just make sure to bring a couple of quarters.

    My life and time saver!

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    Father has toenails clipped here. Dr. Tsubata is very personable and informative. Office operations efficient and courteous.

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    Page 1 of 2

    Ask the Community - Aloha Foot Centers

    Review Highlights - Aloha Foot Centers

    Ken Tsubata saw me through a healing process that consisted of mending two broken heels.

    Mentioned in 9 reviews

    Read more highlights

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    2.8(16 reviews)
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    I called the Kaiser appointment center to make an eye appointment for my 98 yr old mother.This…read moreappointment date was Jan. 28, 2026.They gave my a March 10 , 2026 appointment with ophthalmology dept. @ 1:30@ Kaiser Kailua.We showed up at 1:pm& front desk receptionist Wendy says no appt.shown for mom& nothing is available that afternoon! We schedule a new appt for April 28 at 3:30pm. Wendy says if something opens up she will notify. March 31, 2026 Wendy calls& says an opening is available on April 8, but we have to confirm! I call to confirm, April 1, Wendy, but Belinda in the main Kaiser appointment center, goes above & beyond to reach Wendy as nothing is scheduled for mom. Wendy is gone for the day & is to call me on April 2. I call & early in the am& Le Ann says no Appt is made for mom. I keep my original appt. & hope to hear from Wendy from the Kailua office. No call all day!! What a major mess the Kaiser Appointment Center has as well as Kailua Clinic . This is terrible customer service, starting at the top! Poor training & communication with patients. I am a Hawaii Pacific Health patient & will gladly stay with them!

    Today I had a Doctors appointment way out here in Kailua, because it was the soonest available I…read morecould find. I ended up running late because of a rain storm that slowed traffic coming from the Pali. When I arrived there the parking lot had many parking spaces. I found a good spot, parked then I walked right in. The cashier and registration desk is easy to find in the center of everything. I was immediately greeted upon entering. The line was short and moved quickly. Although I was a little late they checked me in and the Doctor was able to see me a few minutes after I arrived. Dr. Onizuka was friendly and took his time allowing me to ask questions and do a thorough exam. The girls at the front desk were pleasant and had that spirit of aloha. The facility was clean and the noise was appropriate for a doctors office. Overall I had an excellent experience. I will make more of my appointments here in the future.

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    Adventist Health Castle - Chapel

    Adventist Health Castle

    3.4(160 reviews)
    1.4 mi

    I have lived here for 30 years and never had a single problem receiving medical care in the Castle…read moreER until after Covid when they started staffing the ER with visiting nurses from the mainland. Many stayed because they like the Hawaii lifestyle but they know nothing about Aloha. I will never go back there again unless I am unconscious. I don't like hospitals and get anxious when I have to go, and they were so rude to me they turned it into a full blown panic attack. I tried to leave and they physically restrained me after I said these words "You do not have permission to touch my body." They violated my space in a big way, and that is illegal. You don't have a right to hold a patient down who does not want to be touched. I was already out the door at that point. You're lucky you didn't get sued. Then when I was sitting on a bench waiting for my husband, and meditating to calm myself down, they threatened to call security and HPD to remove me. I'm thinking go ahead, maybe they will give me a ride. Then they did send a humongous security guard who told me I was trespassing on private property and had to leave right that moment. WTF? I'm a little old lady who didn't want to be manhandled either. He was my son's age and was polite and just doing the job they told him to do. I don't blame him. It was those nurses that caused the whole incident from beginning to end. None of them could seem to realize that all I was ever trying to do was leave peacefully. I was in the ER for a reason. Did they expect me to walk home? This was all kinds of wrong. Castle has gone way downhill. P.S. There were witnesses.

    "Windward Side Aloha"…read more Castle Hospital, now named "Adventist Health Castle" is the Kailua/Kaneohe windward side of Oahu's, closest hospital services, without having to go over the Pali or Likelike. It's smaller that big brothers Queens, Straub or Kaiser but from what I've heard, people appreciate the service they were provided. Clean, pretty easy to maneuver, as you enter the main doors, a dedicated information desk manned by dedicated volunteers can help you get to where you need to go. But of course on a visit I focused on the dining options and I have to say the food was pretty good, just a simple scrambled eggs, rice and corned beef hash (canned) and a taste of their fried rice. All enough to satisfy a mornings craving for sure. Not spectacular, but satisfying. Service, like the rest of the hospital seems to be friendly, helpful and efficient. It shows in the way the employees interact with each other. Normally one does not specifically target to visit a hospital for their cafeteria offerings. This is not the case either. But if you are at this hospital on business and are hungry or thirsty, their cafeteria called the Bistro is definitely a resonable option.

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    They originally came out to my office in Waipahu. After the initial visit, they were accommodating…read morefor future adjustments in mask/nose pieces and eventually a new mask. I eventually needed a humidifier as my nasal cavity was really dry in the mornings. Unfortunately, they are not open on Saturdays, so I had to take off work to go down to their office. I got a new hose because it had a chip attached to use with the humidifier.

    I've had an extremely frustrating experience with Pacific Island Medical (PIM) Inc. When they…read moreinitially came to my home, the convenience was great, and I expected the rest of the process to be just as smooth. Unfortunately, everything after that went downhill. I confirmed that they can bill my secondary insurance (CHAMPVA) even without a contract, but they repeatedly chose not to. I emailed Emma (the manager) and left multiple messages requesting a call back--no response. Since June 2025, I've gone back and forth between my insurance company, PIM's front desk staff (including Shayna and others), and their billing manager (Cassie). It is now November, and no one has returned my calls or attempted to resolve the issue. I've had to call week after week with no progress. I provided PIM with the exact website and billing address required to submit the claim. CHAMPVA accepts claims from any licensed provider willing to submit them, yet after months of communication, PIM ultimately decided they did not want to process my claims at all. Unfortunately, they can operate this way because there are very few CPAP supply companies on the island, leaving customers with limited alternatives. However, there are companies in Honolulu that are willing to bill CHAMPVA. With many years of experience in healthcare administration, I never expected this to be the outcome. We always submitted claims to show patients that we tried, and if coverage was denied, we discussed payment arrangements. That is basic customer care. This shows a lack of regard for their customers. Before obtaining any equipment, make sure your insurance is contracted with PIM. Otherwise, you may end up responsible for the full cost because they refuse to bill insurance--even when they can. Now I'm left with a bill and no financial support options offered during an already difficult time.

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    Kaiser Permanente Koolau Medical Office

    4.2(31 reviews)
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    July 9, 2026 ended 5 years of physical therapy sessions with Iris Castro. Iris Castro has been my…read morePhysical Therapist for the past 5 years, at Kaiser Permanente Hawaii Region at the Koolau Medical Office in Kaneohe, Oahu, Hawaii. I have made OUTSTANDING progress from both total hip replacements, done by my orthopedic suregon Dr Kanu Okike. With Iris guiding my healing and recovery process, she addressed the challenges I faced in order to be able to regain my mobility using 2 canes, after many years of using a walker. She has my huge thanks for being so kind and helpful, addressing all my concerns, and helping me in so many ways. Over the past 2 years, thanks to her expertise as a physical therapist, we increased my endurace for walking with 2 canes from 5 minutes to 25 minutes. I was determined to visit the Grand Ole Opry in Nashville TN, in June 2026, to celebrate all the progreess I have made to regain my mobility, and to celebrate my 79th birthday. I succeeded in all my wishes when my husband and I visited Nashville this past June. I was able to walk for 30 minutes using 2 canes. I stopped as needed, and rested holding onto the canes, but I did not sit down, as we walked from parking facilities to visit a variety of places in Nashville. Iris Castro's enthusiasm as I leaned to increase my walking endurance and overall confidence in my mobility, without depending on using a walker, has meant so much to me. Gale Warshawsky

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