Ray came out the very next day to help resolve a commercial HVAC issue at my business, and I…read morecouldn't be happier with the service. I called several HVAC companies during the hot and busy Atlanta summer, and Ray stood out by being prompt, professional, and, most importantly, trustworthy. He quickly diagnosed the problem, recommended a simple fix instead of trying to upsell me on unnecessary repairs, and charged a very reasonable price. It's refreshing to do business with someone who is honest, knowledgeable, and genuinely looking out for their customers. After this experience, I'll definitely be signing up for a maintenance plan with him. I highly recommend Ray to anyone looking for reliable HVAC service!

A technician came to my home to assess the issue and was very friendly. However, I never received…read morea follow up estimate as promised, and have yet to get a response to text messages and calls to follow up.

We've been using H&M services for years to service our plumbing needs. Harry and Brent have always…read morebeen amazing. Peter came out last week to check out a leak under our sink. Turns out the disposal was about to fall out because the screws had come out. He got there on time, was efficient and great to work with.

My outside A/C unit began humming last evening. I called…read moreH&M at 11:45 last night and left a Voicemail message. I received a call at 7:38 this morning from Brent. He advised they could have Shane out here by 9:00 am to check it out. Shane arrived punctual around 9:00 am By 9:30 we were back in business! The capacitor had failed on the unit and was actually still under warranty. I was only charged a service call! We bought the house in January and this is the first time I needed a HVAC serviceman. I would recommend this company for future needs! Don

My husband and I are retired and on a fixed income, so we try to be careful with home repairs. When…read morewe discovered a leak from our attic air handler on May 26th, Premier Comfort Services responded quickly, which we appreciated. However, we were charged $421 for draining the overflow pan and "clearing the line," even though the technicians did not appear to test the pump or verify the line with any tools or water. We later spoke with their senior technician, Justin, who reviewed the system and told us we would receive a $200 refund due to the initial misdiagnosis--regardless of whether we moved forward with additional work. We only received a quote for a full replacement (not the split unit quote we also requested), and ultimately could not afford the replacement. After several weeks with no refund, we called and were told something completely different--that the $200 would only be a credit toward future services. This contradicted what we were told in person. We may be older, but we are not forgetful. It's disappointing to feel the story changed once we declined a major purchase. We hope to see more transparency and consistency from service providers, especially for retirees on fixed incomes.

We had a concern with the water being discharged from our air conditioner coils so we called Scott…read moreand asked him to take a look. Scott inspected the air conditioner, showed me what was causing the issue, and said I could do an expensive repair but if it was his house, he would not. He said it would not impact the function nor the life of the air conditioner. What more could you ask of a Heating and Air company! I would highly recommend Scott and his company.

Well, it has been over a year now since our new system was professionally installed and it have…read morebeen flawless. We are VERY PLEASED. They offered us the exact equipment for our square foot area and for our style of home. They did an outstanding installation job at a great price. This was a major purchase for us and we are so glad with this choice. We had another system installed years ago in another house and we had major issues with another company's installation so we are glad that we can report after one year that WE HIGHLY RECOMMEND ENERGY HEATING & AIR CONDITIONING. THANK YOU, ROBERT and CLAUDIA CLARK Loganville, GA

Decided to give them a chance to make things right. The owner is refusing to honor any warranty…read morework to fix the unit. The owner now will not answer or return any messages. To be honest he is acting like a child because I put a bad review on here.

Very professional, and knowledgeable. We hired Esquire Heating and Air to install our AC unit and…read morenew furnace. We were highly impressed with the service. I

My condo heating had been working very poorly for a while now. Esquire came out and checked it out…read moreand gave me a thorough breakdown of everything that was going on. He gave a good explanation, serviced my unit properly, a good rate, and even came back out 2 weeks later to check on things. I was very pleased with the experience.

As good as any similar company. They are efficient and knowledgeable. If you have a warranty,…read moreplease refer to it as issues occur. Labor has a shorter shelf life.

if I could leave a I would, however I bought mobile home about eight months after Clarks…read moreinstalled the unit I have had nothing with a problem with it since I moved in firstly they installed it too close to the wall. I can't even get a filter in there. Secondly, a major part of it is installed upside down. It is the wrong size unit for the house and the humidity reads between 91 and 99 in this house. And if that wasn't worse, I come home every day to an 82° house because it doesn't even heat temperature. I have a daughter with multiple sclerosis who is very sick in the heat and she has been sick all summer. The owner of Clarks knows this and knows my family he now has come forth since he installed this very conveniently he decided he does not work on mobile homes and will not stand behind the unit they he installed. It's quite possible if it was and everything was the way it should be with the size of the unit. I wouldn't have this problem, but he refuses to come out and fix it or do anything to it because he no longer works on mobile it's pretty crappy. I have gotten an estimate that it will cost me about $7000 to fix it but I don't have so I will be taking all this further. Do not use Clarks and actually I see by their ratings. They don't even have a four star. They shouldn't even be in business.

We have been working with Blue Skies Atlanta Plumbing since the company began. BSAP has replaced…read moreall the toilets in the home, purchased in 2021 as a resale. Ran the gas line for the Weber grill, repaired the leak in the slab near the water heater. etc, etc. We do not call any other plumbers. Most recently, Kevin was out to help with a slow draining master shower drain. He was on time, courteous, professional and got the job done quickly. Thank you, Kevin for a great job and thank you to Gareth Evans and all of the BSAP team. I highly recommend them. Larry DeMarcus

We needed a new hot water heater after our sprang a slow leak. I called Blue Skies and the sent…read moresomeone out the next morning. The technician was patient, very knowledgeable and gave no pressure. The price was in alignment with other quotes I received. Once I signed off on the quote, I was surprised that the technician started work right away. I thought it may take a week or two before it could be scheduled. The technician was polite, professional and worked fast. At the completion of the job, he took time to explain all of the features and answer my 3,546 questions. I'm excited to have found a trusted plumber that's local to my neighborhood. I highly recommend.

Update: I've been a repeat customer of Keep Smiling Plumber, Electrical, Heating and Cooling for…read moreseveral home-related repairs. After having an unfortunate experience with Keep Smiling PEHC during my most recent service, I had some misgivings about the company and whether I would return as a customer. In regards to their customer service, everyone that I've engaged with (technicians, onsite supervisor, receptionist) has always been professional and courteous which goes a long way with me. The issue that I had was technical in nature and left me with some dissatisfaction regarding the quality of work. After speaking with leadership of this organization, I believe that they hold the highest standards and expectations for their employees and ensure that any work-related issues are duly resolved. I can sincerely say that they have regained my confidence and trust in contacting them in the future for my future HVAC, Electrical and Plumbing home needs.

Unfortunately, I feel gouged and taken advantage of by Keep Smiling and won't be using them again…read more Short version: they charged me over $400 to cap an already exposed PVC line. I had a water line burst during the recent storm. I shut the water off and located the line break in my garage. I removed the drywall to expose the pipe and cut it above the break. I would have capped it myself but I had to leave town for work, so I had a friend meet the tech so that he could simply cap the line off and I would address replacing the line at a later time. The tech called and told me their book price was $615 for external line repair, but this was internal PVC pipe and not really a repair, so he would call his manager and get a more appropriate price. Unfortunately, he proceeded to do the work without clearing the new price with me, which was still $515. I called around and checked with two other plumbing companies on their rates for the same work of capping a line and they quoted ~$200. I called Keep Smiling and was able to get an additional $100 off the rate, but it was still quite high. I paid over $400 for someone to cap a line that was already exposed. The tech was at my house for 40 minutes and spent less than 15 minutes capping the pipe. He was very friendly, as was Amy at the call center (why I gave two stars instead of one), but this just wasn't handled appropriately. I don't appreciate getting gouged. I still need to have the line repaired, but they lost out on that work and any future work.