I have done business with Stuart Pro for many years. My initial experience was excellent. They…read moreinstalled a Residential AC in my home in Cleveland, GA. Service was excellent and my technician was highly skilled. The service call today; Caleb the Service Manager came out to the house to make sure everything was done correctly and assist the skilled technician. Thanks for your professionalism.

When I moved, I wanted my HVAC system checked out to make sure I understood what I was dealing…read morewith. You all know HVAC systems can cost an arm and a leg, and I did not want to be caught by surprise. Their sticker was on the furnace, so I figured I would give them a call. I assumed they either installed it or were responsible for the maintenance, so having a unit history was vital to me. Every person I talked to was friendly and compassionate about my concerns when I called. They immediately set up an appointment. The best thing about the appointment was they asked me when I was available. In my experience, companies tell you what days they have available. If you have ever read any of my reviews, you know how big I am on customer service. The initial experience will undoubtedly keep me loyal. They came out and did a complete check-out of the system, made some suggestions regarding the outside unit to keep the coils clean, and recommended signing up for their comfort membership plan. I opted to give the membership a try, and I have not been disappointed. They have been consistent with keeping my HVAC system checked out over the year as we change from heat to air. On this most recent visit, Caleb K. checked out the system. He noticed my drain line in the attic had a dip instead of a constant downward grade. We all know what happens when water collects and cant flow. It could have had the potential to back up and cause a water leak. Another thing, during the winter service, the technician noticed that my pan float switch appeared to be damaged and not working. He replaced it with no problem. I can truly appreciate the attention to detail. If you are looking for an HVAC company, I HIGHLY recommend Stuart Pro as they have always been friendly, personable, and professional. If you decide to use them, tell'em, Drew sent ya! Yall be easy! Drew

Rohan was a life saver. Our HVAC stopped cooling one fine day making our upstairs very hot (perfect…read moretiming). Home warranty was an option but you know you always get scheduled with the worst of the worst, and they couldn't schedule me in for a few days.. I checked up some reviews on Yelp and HVAC Guys showed up as the only 5 star reviewed provider. Curious I checked other platforms and all had glowing reviews, so I messaged the business on Yelp, and got a response almost immediately. It took me a bit to respond to him, given the chaotic household on a Saturday evening but I was made aware that there is an emergency service fee and the repair charges to fix! Rohan was on his way around 7pm! Rohan has a good demeanor and very personable. He got to work immediately and diagnosed the problem (capacitor). Within 20 mins I had my HVAC working again. He gave him quite a few pieces of relevant information about my HVAC and even cleaned the coils outside to make sure everything was tip top! The total charge was reasonable - please don't compare these with DIY costs as HVACs need some level of knowledge and expertise. They accept all forms of payment but Venmo/Zelle make it super easy to pay for the services. Highly recommended. They also offer maintenance, which is top on my list prior to me turning my heat on.

It's a very good feeling to find someone you can trust when it comes to HVAC/plumbing, and you get…read moreboth here! We initially reached out because of the great Yelp reviews, and Yelp helped us out big time here! We called to help with our heater, and the owner Rohan provided an extra mile in service that I did not expect. He went above and beyond, not only helping with our issue, but guaranteeing that we got a fair price when he couldn't make it out in time and had to use another HVAC company. We will absolutely come back to HVAC Guyz & Plumbing for all of our needs. Rohan is a truly kind and helpful person, and that is all you can ask for when you need help. Thank you so much. Hope you and your team have a wonderful holiday this year. Give these guys a call if you need anything, as this 5 star Yelp reputation is extremely well deserved.

Mike was incredibly kind, hardworking, and knowledgeable. It's rare to find someone who genuinely…read morecares for someone else's home as if it were his own. His rates are very reasonable. I highly recommend Mike to anyone looking for someone who is honest and professional!

So glad I called when our AC went out, I was very happy with the service and they were exactly who…read moreI wanted working on our unit! Everything is back to humming along smoothly and the price was exactly what was quoted!

Matt is the worst. He has been to two houses and messed up our ac. He cracked my drain pan and now…read moreI have to get it replaced. Then he went to my mom and grandma house and got their ac not working now, when it was working before he got there. I'm filing a complaint with this company, about this worker in particular. Customer Service Representative was great.

used to be with Total comfort for 16 years without any problems. First time after the merging, the…read moretechnician was quickly here, but did not find the problem in the unit and replaced the old but still working thermostat with a defective one. When I told him the house temperature was 7 degrees off from the thermostat, he did not acknowledge this. Checked the unit again, and found a defective part of less than a year old. Thankfully they agreed to replace that under warranty. After 3 weeks, a former Total Comfort technician showed up and replaced the defective thermostat, with what seems to be a decent one. If you use these people make sure to ask for one of the good old boys from TC. I give 5 stars for him, but zero for the ACS person although he was a very nice boy.

Quick responses and excellent service. Every person I dealt with was professional, courteous, and…read moreknowledgeable. I highly recommend them!

Alex came to work on My AC unit when it stopped working. He called to make me aware when he was…read morecoming, he was extremely polite and explained everything that he needed to do and gave his suggestions for things he saw I may be concerned with. He did a great and literally by the time he walked out, I could feel a instant temp change! Thanks Alex!

Don't use it unless you want to pay more than twice the market price for the service…read more My terrace level AC was only blowing air not cold AC and make it worse temperature was over ninety degrees. I first had my AC guy come out but he couldn't fix it and told me to contact Rheem authorized service. I found the ProTech heating and air in the Rheem website and contacted them since the reviews were ok. When the service person came last Friday he diagnosed it that the furnace motherboard was the issue. He said that the company will see if the motherboard is still under warranty or not and will call me on Monday. That Friday's cost was $239 that included residential fee of $98 which was reasonable. Then came a call on Monday from Marty and he said the total cost of replacing the motherboard was cost $911. I asked him about if the motherboard was under warranty or not and he said it was and even though it seemed high I went ahead and had them replace it due to high temperatures. However, this morning I thought about the price and after quick search on Google it turns out I was overcharged. I put my Rheem furnace model number which is 8.5 years old and Google says professional service will be around $450-$750 and this includes motherboard cost of $250-$400 which means service charge should only cost around $350. It was my mistake of not calling for second opinion. I do believe in honest company will service in this day and age where one bad service could affect company's future customers. ProTech heating and air clearly failed to provide me honest and fair service by charging me more than double the market price.

I highly recommend Protech! My gas boiler quit working on the weekend the temperatures were…read moredropping to single digits. Protech responded to my request on Thumbtack the next morning and arrived within an hour. They fixed my boiler and thermostat in less than an hour and are coming back next week to replace the thermostat. I couldn't be more pleased with their service and price. After reading the other reviews on Yelp, I plan to contact Protech in the Spring about replacing my heating and central AC system.

I've read the reviews.. 1 star to 5.. and I cannot say that I can only give them a 5.. only so 4…read moreb/c they couldn't get here soon enuf, which is truly unrealistic. Used them for ac and replacing a hot water heater. I do have their yearly contract. For what its worth. Truth, the guys who come out tell me what's wrong and will need attention in the future. If I ask for options, they tell me. I can believe them or not, so far they've been right. Latest call... Sunday night. No ac. Alfred came out. Found a short in a wire in the furnace panel that tripped, safety feature. Connected it. Back in business. A charge, not a lot. 5 days later, no ac. Called service and Albert was sent back. He found another short. Cut to the end.. 4 hours later he found . And fixed.. that some critters chewed thru the wires in back of the ac outside​. No charge since they were out Sunday and could have found out. One might have said he should have fixed all Sunday . It was 8pm and dark.. but.i choose to say he figured he found the problem. It's doubtful I'll change my service provider

In Spring 2025, system stopped working. Shumate tech informed me that the 6 y/o heating coil that…read moreTHEY installed was leaking coolant. There was none left. Put in 5 pounds of coolant, charged me $900. Two days later, that coolant had leaked out, too. (What did the tech THINK would happen?!) Needed to order materials to replace heating coil, should arrive early next week, then the week after, then the week after that. Meanwhile, I have no HVAC at all. Called another company, and was up and running in 2 days. Avoid. Avoid. AVOID.

They were able to come out the same day I called to check the AC unit…read more Edernst came in a timely fashion but unfortunately for him, he is allergic to pets so I felt bad because I knew his allergies were bothering him, especially since I had my dog with me. He checked out my unit and told me the dreadful news, that I needed another unit. He emailed a quote to repair the damages and a quote for a new unit. He did not provide pictures like other companies do but the service was great!

So I had an emergency with my HVAC on Friday June 19. I called a company I had used before bc I was…read morehappy with the service they had provided at a previous location but they didn't have an appointment until Monday. So looked up local companies in the Monroe area and found E and K HVAC and gave them a call. They had availability for the next day so I booked the appointment. I'm happy to say that they did a great job! Ernest the technician was polite, knowledgeable, and efficient. He diagnosed the problem and luckily he had the part with him and fixed it immediately. I would definitely recommend them!