Jacob did really good job of cleaning our dry vents. He was polite, courteous and did a thorough job for cleaning. Given it was a new construction he explained how often we should be cleaning the other vents. read more

We had a previous service come out to clean our vents and the dryer actually stopped working well. Giuseppe came and cleaned out our dryer vent and now the dryer works amazingly. Thank you so much! read more

Alpha Clean Air Duct Cleaning - Air Duct Cleaning Near Me - Union City, New Jersey

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I was unsure about this business at first, given what I initially perceived to be a high quote and a few unfavorable reviews on Yelp. However, after comparing with a couple other local providers, these guys were actually the most reasonable by at least $200 and I decided to give them a shot. They came and did what they said they would, were transparent about the process, and I had a good experience overall. read more

Horrible! Didn't even speak English much! Couldn't tell me the process of what he was going to do For $900!! He asked me for my password for my Wi-Fi!!! I then told him to leave!!! read more

Cautious ! Complete loss of $1,200. I had Alpha Clean Air person come over for deep cleaning the ducts and vents for the new home that I moved in. Just one person comes in to give quote, same one does the job and figures out a way to leave in 3 hrs! For this big of a job, one person will should be here for atleast 6 hours based on all companies i talked to after this bad experience! Ofcourse, so many Vents and Ducts in the house were not cleaned or not cleaned properly. Their HVAC team had come to quote a duct repair item, and they confirmed the vents and ducts are dirty , but they wanted to charge me additional $600 for the same job I already paid for!! Same company wants to charge me additional for the same job they did few days back!!! Other than all this, my entire house had dirt debris and the paint chipped off when they took out some vents, so now i have to clean all furniture, floor, as well as speckle and repaint near the vents. When i asked the worker why the grill that goes on the vent looks dirty, he suggested i take out all of em and wash it with soap. I called the customer support and requested for someone to correct the job, but they sent the same person ( even though i requested 10 times not to send the same person!) . Being frustrated, I asked for a refund ( so that i can find another company to clean my ducts and vents) but they wanted me to sign some legal papers , which I refused to do. So here i am with $1,200 loss, dirty vents and ducts. read more

I booked an appointment with Joy on 2/6 at 888-513-4750. She scheduled the appointment for Sunday, 2/9, between 9 and 12 am. Knowing a snowstorm was expected on 2/9, I called back on 2/8 to ask about rescheduling. The woman I spoke with reassured me that the tech would call me in the morning to confirm. On 2/9, after 6 inches of snow had fallen, I never received a call. I called at 9:30 am and spoke with Calvin, who assured me the visit was still on and the tech would call soon. I then spent 2 hours shoveling snow to clear a path for the tech. My back was killing me, but I did it for the tech who was supposedly on the way. By 11:40 am, with no call received, I called back. Calvin then informed me the tech couldn't make it due to slippery roads. This is absolutely outrageous and a pathetic display of customer service! I called three times to check on the snow and cleared a path unnecessarily. If I hadn't called back before the appointment ended, I wouldn't have known it was cancelled. Despite fulfilling their four-hour window, they treated me with complete disrespect. Calvin even had the nerve to ask if I wanted to reschedule. I told him I would find a company that takes customer service seriously and to remove me from their list. read more

I reached out to Alpha and was greeted by Angel, she was so sweet and explained how everything worked. The same day we had the technician arrive to check on our Chimney. The technician gave us his estimate which we thought was a little steep. I shopped around and found that the quote was actually cheaper then the other Chimney repair guys. We called back Alpha and they agreed to discount the cost of the job because we had already paid for the previous inspection. The job took at least 3 hours and our chimney is looking good as new. Great experience with Alpha Clean! read more

This company is under State investigation. I hired this company for duct cleaning. After the service I discovered two vents (one supply and one return) had not been cleaned, and the work area was not cleaned up. A few days later I noticed lining inside the ducts beginning to shed. When I requested a reinspection, their technician told me my duct system was dangerous for my children and urgently needed replacement. I was quoted about $5,000 for duct replacement and paid a $2,475 deposit. Shortly after I paid the deposit I learned the company was not licensed to perform the duct replacement work they had proposed, yet they had already taken a deposit for it. When I decided not to proceed and requested my deposit back for work that never happened, the company refused unless I signed a release agreeing not to speak about my experience. I ultimately filed a complaint with the Department of Consumer Protection, which confirmed the licensing issue and required the company to return the deposit without conditions. Recovering my money required weeks of effort and intervention by a state regulator. Homeowners beware. read more

Very happy with the service. very accommodating of schedules. Came out even on Sunday and didn't charge extra. Great pricing.

Sam did an amazing job cleaning our dryer vents and went the extra mile with removing a door in order to move the washing machine and dryer out of our closet. I will definitely do business again with these guys in the future. read more

Had an appointment for Friday 6/27 in Cape May Court House. Wanted my Park Model unit serviced by having two ducts checked and cleaned. Previously had an air conditioning company out, which reconnected duct work under the unit. Two ducts, living area and bedroom, had no air flowing. The air conditioning company checked that all duct work was connected and recommended a cleaning. Appointment was between 11:00AM and 2PM. Service called at 2:00 PM, and said they would be arriving at 2:45PM. Service finally arrived at 3PM, 1 hour late. Started off on the wrong foot. Serviceman indicated that the duct connection could be off, before he started. Thought that was odd, because he had not done anything yet. He asked if I wanted to to have the cleaning done. Said yes. He used a snake device, which got caught in the duct work and he could not get it out. Obviously it was apparent he had no Park Model duct experience. Finally, after pulling and pulling, I think he used a razor knife to cut the brush he used out. Of course this was part of my plastic duct work. Not a good thing. He said the duct work was not connected and charged me $100 for a service call for basically doing nothing. Will never do business with Alpha Clean Air in the future. Wish I would have known beforehand, as I would have never used this company. Thanks for a regrettable experience. read more

Can't recommend this business enough. Called Alpha clean air to look at my dryer vent. Eli came in and was courteous and efficient took the extra time to make sure everything was perfect before leaving. They saved me from likely having a fire. I will have them on my schedule for a cleaning from now on. Definitely recommend!! read more

Very prompt doing followup to fix an appointment to estimate cost for the cleaning requirements. BUT no one have answers when I asked why no one visited as per the schedule. Looks like call centre doesnt track the appointments scheduled. read more

WORST EXPERIENCE EVER. This company trashed our home. With their compresses air hose they blasted several decades of dust, debris, mold spores, and lord knows what else all over the the interior of our house, covering everything. Yes, they removed SOME of what was in our ducts, but their process and execution resulted in an unthinkable shit storm airborne throughout every room in our house. The horrible irony is that the main reason we decided to have the job done was because we have a daughter with acute asthma, and were concerned our ducts may be contributing to her symptoms. My goodness, WHAT A MISTAKE. The past two mornings since they ruined our house my wife an I have woken up with horrible nasal and throat congestion. We are beyond infuriated. They promised a deep, professional cleaning, approx 2-3 hours, they spent a total of ONE hour pulling off this holy disaster. And the kicker, THEY MADE US PAY OVER $1500, ARE YOU KIDDING ME?!!!!!!! read more

The techs who came in to do a chimney cleaning did NOT place any cover on the face of the chimney or the couch, rug, and furniture near the opening of the chimney. As a result, we were left with a rug that needs to be sent out for cleaning, same with the couch, and we spent 3-4 hours removing the rug, cushions, and doing a deep clean. This would have been made right, had management owned up to this and offered to pay for professional cleaning of the rug or refunded us. Instead, they offered to have the tech call us to "work it out". I said this is not necessary, because I don't know what their tech could do to work it out. After their tech called us to apologize and agreeing that he could do nothing to help us, management never called us back and I would have gladly paid more to had gotten it done right. One more thing, during my call with the tech, he noted that he wanted to "save us money" by doing the cleaning the way he did it. If he had to place a cover on the opening of the chimney (like I've seen in videos of professional chimney cleaners), he'd have to charge more because he'd have to send the brush down from the top of the chimney. However, while there, this more expensive option was never brought up to us. read more

Alpha Clean Air Duct Cleaning - after second wipe down of end table ... - Air Duct Cleaning Near Me - Union City, New Jersey

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When we purchased our home, we knew we needed to get the AC cleaned and serviced. We looked everywhere and could not find anything. Being new to the neighborhood, we weren't sure who we can and can't trust, and based on some of our other experiences we were hesitant. I called Alpha and spoke to Jane. She was nice. She did NOT give me a quote since I explained what we needed to do. In fact, she said "Okay, let's get you on the schedule with our guys, and they will give you a price." We were scheduled between 12-2, our tech, Joseph and his team called me at 12:45 ish to let me know they are about an hour out. When they arrived, they got straight to work. It took about an hr. and a half or so. There was minimal cleaning to do after they left. Face it, no matter what you do in your home, after the team leaves, there will always be cleaning up to do. I don't expect these guys to get into every corner to clean debris. The team was professional and courteous. They advised us to thoroughly clean our AC every three years and for the work they did, the price was not bad at all. They checked all the boxes for me. Thank you, Alpha Clean Air! read more

I called Alpha to come out and clean my dryer vents and reconnect my attic dryer vent. I had the pleasure of meeting Jonathan, who came out to do the job. He was very professional and friendly. He had the job done in no time and above all cleaned up when the job was completed. This is exactly what to expect when you use this company. Thank you again Jonathan for doing a wonderful job. You're an asset to the company. read more

Very positive experience I would highly recommend there services. He Was here on time and was very professional and worked fast

Sam came to my house in Burlington County, NJ in early December and inspected my ductwork, informed me about the functionality of my system, and made recommendations on a path forward based on an honest, professional opinion. Rather than offering me a service for ~$1,700 like Omega Duct Cleaning did, Sam's price was more appropriate for my small house with ~8 ducts (less than half of that. Sam wasn't forcing me into a purchase and made a valuable recommendation to have my furnace checked out for replacement due to its old age. Due to his honesty and help, I was able to wisely spend my money. I am going to use this company for my duct cleaning in the future. Thank you Sam and Alpha Clean! read more

These guys are crooks. They said it would takes hours but they were done in 30 minutes, I don't think they cleaned anything. And now my A/C doesn't work. I have tried to call them several times but they don't call back. read more

I just had a very pleasant experience with Sam and Manny who came out for an estimate on a deep clean. Both were very professional and personable. I believe the price was reasonable for the job. Would recommend this business in the future. read more

Great service. Vey friendly and I love the service! I felt like they were my f winds.highly recommended

Sam and Manny came out to my home today and evaluated the ducts for cleaning. Their communication was very good keeping me up to date with arrival and time frame. Both gentleman were very kind and knowledgeable! read more

Great hvac cleaning team! Very professional and kind. Quick and attention to all my hvac needs

Samuel provided outstanding service for the air ducts throughout my house. He was totally professional and worked intensely for several hours, barely taking a break. I was very impressed. I strongly recommend Alpha Clean Air and Samuel. We got very lucky to find him. I now have peace of mind that we will breathe clean air in my house for several years. read more

Definitely recommended. These guys are outstanding. Fair priced, honest, and professional. Offered recommendations and explained the entire process. Will hire again!! https://alphacleanair.com read more

Alpha Clean Air Duct Cleaning - Air Duct Cleaning Near Me - Union City, New Jersey

The technician went through all the details about how cleaning will be done and cost estimate. The job was done perfectly and cleanly

alpha cleaned our ventilation system professionally. Amit took care of the work and gifted us with true professionalism