When it was run by the Musgroves they did a fantastic job taking care of services for my dad &…read moremom(Richard & Norma Beebe) where we lived near Churchill High School, but both worked for Crow School District. We had services in this area and then graveside in Newberg....Very well organized, compassionate, etc....unfortunately, they all retired and too bad their name is being spread around hit/miss according to these reviews as far as quality....wish they could take their name off the business as it appears its lost its local quality and care/concern.....Great when we needed them(1989/2003) and many friends and relatives in between.

Horrible! 2 yrs later and they still don't have grass on my parents graves. We love out of state…read moreand we were ​informed there are weeds covering their headstonesI am thinking about getting an atty because they would only fix it temporarily and still wouldn't maintain it. So filing a complaint is a waste of time

We couldn't have been more pleased with the service and empathy of the staff as we went through the…read moredeath of our daughter. When we visited Andreason's we met with Shannon, who was very compassionate, caring and knowledgeable. At a times like this, it is hard to talk about costs and timelines, and all the details. Shannon walked us through everything patiently and respectfully. All costs and legal matters were explained clearly and truthfully. Whenever we called with questions or needed to set up a visit to prepare for the service, everyone was cooperative and helpful. Our whole family is very happy with their help through this difficult time.

Amazing. The compassion and care they used while picking up my father clear through the arrangement…read moreprocess was so welcoming and sincere. They walked us through every step and explained everything so thoroughly. I would highly recommend them over and over. Being such a sensitive time they took special care with us and I am forever thankful and appreciative.

Took our pup there. Very respectful. It was emotional and there rep was perfect. Second pet we have…read moretaken there for cremation.

They were kind and respectful while helping me during this horrible situation, and I am grateful…read more Thank you!

I had a great experience with major family funeral home. Everything from beginning to end went…read moresmoothly. Great selection of caskets. It was my first time having to do this before and they made it bearable.

I wanted to take a moment to express my heartfelt gratitude for all the care and support Major…read moreFamily Funeral Home provided during the planning and plotting process for my grandparents' services. The kindness and professionalism made an incredibly difficult time so much easier for our family. Grandma was so well cared for, and their mortuary team made her beautiful. Grandpa looked so handsome, and it brought us peace to see how much thought and care went into everything. We couldn't have asked for more. Thankful is an understatement, they went above and beyond to ensure every detail was handled with compassion and respect. I am forever grateful my family's last farewells were set in a beautiful serene chapel

I stopped by there once with a few questions... the head honcho was a real dick to me, as was one…read moreof his underlings. Their social efforts would appear to be directly proportionate to how much money they think they smell on you. And if we're going to call these people "compassionate", let's keep in mind that they're charging THOUSANDS of dollars to drop a corpse in a hole. Hell, even *I* can appear understanding if the check is fat enough. ;) P.S. I'm pretty sure their "urn garden" is really just a mini-putt golf course

I stopped by there once with a few questions... the head honcho was a real dick to me, as was one…read moreof his underlings. Their social efforts would appear to be directly proportionate to how much money they think they smell on you. And if we're going to call these people "compassionate", let's keep in mind that they're charging THOUSANDS of dollars to drop a corpse in a hole. Hell, even *I* can appear understanding if the check is fat enough. ;) P.S. I'm pretty sure their "urn garden" is really just a mini-putt golf course

Long established Albany funeral home. They have been our go to for generations of family members…read morewho have passed away. Always service with respect, calm, and understanding.

I cannot recommend this funeral home to anyone, despite their good reputation. We had a…read morepre-arranged, pre-paid burial plan. We met with a staff person pre-need to make sure that our preferences were clear. I will say that during my husband's terminal illness I called and asked to be walked through what to expect, which was helpful. That earned them one gold star. After my husband passed his body was retrieved gracefully and with respect. Two stars--because these things were important. But once his body was in their possession I had to chase down every service we paid for. On the day of the funeral we were put in a dingy room where we waited for family pall bearers, only to learn that they had been told by the funeral home to go on ahead to the cemetery and were waiting for us there. I spoke with the driver of the hearse regarding the funeral procession but the hearse took off without us. There was no guidance through the process. After the burial the grave was left unmarked, confusing the monument setter. I had to pursue death certificates and their filing with the insurance company. I did receive many apologies, kudos for that. After the graveside service we asked people to go online to offer their memories and sympathies--but the funeral home had failed to include his obituary on their website. When I was alerted to it, they corrected it--but weeks had gone by and it was too late. Despite our paying for obituaries and leaving instructions, I had to prompt them to put his obit in the local paper and it was published--but with many typos and odd characters (which the paper didn't correct). The last straw came nearly six months later. My husband's bi-annual alumni magazine Taps section had no obituary for him! I spoke with their editor and learned they never received anything from the funeral home. Rather than lodge a complaint with the very polite office staff, I decided it would serve best to warn people off with an online review. With the exceptions noted, the services we received from Fisher FH were inept and unprofessional. In my family, this funeral home is infamous.

I visited Lane Memorial Gardens today to update old information and to review a prepaid plan I had…read morepurchased 7 years ago. I was SO impressed with the patience, kindness and professionalism shown by Armando, the staff person who assisted me. He made what could have been a very difficult task so much easier! I came in the door with a myriad of questions (all which were answered) and left knowing that I had come to the right place to do business!

Run from this place. My family member recently had an absolutely devastating experience with this…read morefuneral home, and due to the severity of the issues, they are currently interviewing legal representation. Despite the immediate family expressing concerns that their loved one may not properly fit in the casket, the funeral home assured them she would. It was only discovered that she did not fit when she was removed from the hearse--at which point the casket lid would not close and was resting on her body, leaving her exposed to both the family's view and the rain during the service. Their grandmother was meant to have Hawaiian leis placed respectfully around her neck, but instead they were placed awkwardly on her arms in what appeared to be an attempt to hide the casket lid issue. The family had paid extra for a rain cover, which leaked badly. Rainwater soaked through onto the wicker casket, onto their loved one--who was already visible due to the lid issue--and onto every family member standing beneath it. Additionally, only half of the chairs that were paid for were set out. Those that were present were filled with rainwater, and no effort was made by staff to dry them or assist guests. The family was also supposed to receive fingerprints for memorial keepsakes, which were completely mishandled and rendered unusable. When these serious concerns were brought to management the following day, responsibility was barely acknowledged, and the compensation offered was insulting, given the magnitude of the failures. This was an already heartbreaking day that was made significantly worse by negligence and poor service. I strongly urge others to avoid this funeral home.