Mom was sent here and almost 24 hours later, the caseworker read her chart. She is a diabetic and…read morewas on no kind of diabetic diet, in fact, she was given 2 dessert dishes of cream puffs. And not one had they checked her sugar. And that was the least of my concerns. I've never seen a place so under staffed that the people who are not qualified to give medical care are the ones having to play nurse and doctor. Wild. My family and I pulled our mom out and sent her right back to the ED. Thank god we did. Who knows what would have happened. The place is just gross.

Very unhappy with about this place for an elderly family member. Not impressed at all. Crowded,…read morepeeling paint, and not clean. Check the dates and the reviews and do your homework.

We recently met with Glen Province, Residential Living Advisor at Eskaton Village Carmichael. Glen…read moregave us an outstanding personal tour of Eskaton's grounds, independent living floor plans, activities, dining experiences and health care center (skilled nursing, assisted living and memory care). Glen is a true professional and because of him, we gained a thorough understanding of what Eskaton offers. He patiently answered all of our questions and truly cared we received everything we needed to make an informed decision. To Glen's credit, he lives up to his title of "Residential Living Advisor". Glen is an enthusiastic Eskaton Ambassador and we truly appreciated his consultative approach. Every step of the way, he made sure all of our questions and needs were addressed. If you are considering a life plan community, Eskaton Village Carmichael and Glen Province are worthy of your consideration.

the staff and personnel are wonderful. 90% of the time food was inedible (in skilled nursing) and…read morenow that my mother is discharged, no one will answer the phone and we are unable to get the medical equipment they prescribed.

This place is not where you want to leave a loved one!! The staff doesn't pay attention to the…read morepatients ! I wouldn't take a dog here...

They don't deserve one star. Facility is old and in need of replacement. Bedding is worn. Staff is…read moreno response, my help light was on for 5 hours, I had to get up and go to the desk because I was in extreme pain and was denied help! If you value your love ones life, do not let them stay here!

I can't say enough nice things about the staff at Mission Carmichael from sweet Tim the…read moreadministrator to Lillian one of the case managers. From beginning to end each CNA, Tech, Physical Therapist, Nurse, PA to the Psych who attended to my mom were amazing. They treated her with kindness, compassion and most importantly made her feel like she was number one. Of course they did this for all their patients too. They offer choice menu, activities and games. At the facility there you will find large rooms shared by two then larger rooms that can accommodate three infirm patients. The facility is highly rated by Medicare.

I was favorably impressed with this facility for my father who had a recent stroke. The physical…read moretherapist, occupational therapist and speech therapist all worked very hard to help my father who has improved a fair amount in 30 days. I would recommend this facility. Also, the CNA's, nurses and administration are very friendly and helpful.

My dad had to stay here for a couple of weeks for rehab and I didn't think much of them at first,…read morebut looking back now I think highly of this place. They were very accommodating. My mom stayed here most nights and I bought her a reclining foldable chair and they did not complain. Facility is also super clean and does not have a funny smell. I work EMS so I've been to a few SNF and this one seems to be the best. Wooden floors = no lingering smell = easy to clean. Bathroom is clean. The staff at first took a couple of days to adjust to my dad's medications, they forgot to give him his eye drops etc but after a while they were on it. They also gave me a sandwich and beverages which was very much appreciated as I visited my dad for 4-6 hours. There were also times where I stayed past the suggested visiting hours and never got a hard time from them about it. My only complaint would be the parking. It is tiny and when it's full it could be hard to find parking on the street. But honestly most residents here never really got visited as often as I did with my dad so it wasn't a huge issue. I'd like to thank the Filipino staff that took care of my dad as well as the rest of the staff including the physical therapists. They are great and this is a great facility, highly recommend. -Craft family

A decent place until they harass you to leave even if you are not ready, even if you have no place…read moreto go. Money always comes first!

If you are looking for a place that a loved one can be taken care like they are family, Silver Oaks…read moreis the place. Its not anything we ever want to deal with but it does happen. Stephanie and her team are amazing! The treatment my mother recieved there was second to none. They were always very polite and attentive to her needs. Silver Oaks AWESOME!

My Aunt Betty is a current resident at Silver Oaks since May. She is 97 and in poor health but…read morementally very sharp. The staff here are skilled and compassionate. Very competent and strong communicators. The owner is hands on and involved. Although the end is coming, I am comfortable knowing she is in good hands and not in pain. Thank you Silver Oaks.

Impressed. We all…read moreknow the stereotypical negative reputations that go along with care at Skilled Nursing Facilities, but this place actually cares! My husband was transferred here from a rehab facility to receive rehabilitation for a below knee amputation. He was at deaths door, practically, when he was admitted. Incredibly weak, out of it, at times lethargic from the care he had just escaped from. At American River Center, it's lively, clean, the staff is exceptional, and above all the physical therapy has been the best my husband has received the whole year of this newly experienced amputation ordeal. Who ever oversees the management of this facility, my hats off to you! It smells GOOD in here, they take care with organizing the menu, they provide weekly newsletters with the menu to their patients, and you can make requests to the menu. They allow family or visitors to come and go. The staff is very friendly and very attentive. The facility is always being maintained whether it's inside or out. I really just don't have enough nice things to say about it here. By the time my husband was discharged he was able to walk with assistance of a rolling walker. Compared to when he arrived needing 3 people to help him out of the car, there was literally no need for help upon discharge. Physical therapy helped him reach his goals. I am so grateful as his caregiver! Above all, I felt comfortable knowing he was in good hands and never worried about his cared. This is saying alot for SNF's!!! I'd give more stars if I could, but 5 it is!! Thank you American River Center!

It's certainly better than the three others my husband was unfortunate enough to have to endure in…read morethe past six years, but there were problems with a bed that injured him needlessly, and the food on his diet was very lacking. There is a clear disconnect between the kitchen and the other staff at the moment but the rehab. staff is mostly very good and as they don't have long term care they do seem make a genuine effort in that area at least. I'd recommend using it if the need arises, and keeping a close eye on it while you do.

They have very knowledgeable people there and we're very kind to help when my daughter wasn't…read morefeeling well

Top tier staff! Top tier program. I've been to three other clinics, since I've been here I've been…read moreclean! And that says a lot without saying! Thank you for helping me get back my quality of life!!!! KAREN YOU ARE A BEAUTIFUL SOUL YOU are forever with me I won't ever forget the times you fought for me supported me & cheered me on, and were there for me and for that I'm forever grateful.

I sp;ent almost a year in every hospital and a few snifs (skilled nursing facility) in the greater…read moreSacramento area back in 2017 due to a drunk driver that ran a red light and hit me head on, on my motorcycle. Now these nursing facilities vary in their level of cleanliness as well as their effectiveness in their duties serving their clientele. Some seem to cater to the elderly, while lacking the ability to serve those in need of true rehabilitation (learning to walk again after physical trauma or stroke event). While no one place can truly do it all, the staff at Whitney Oaks is caring and knowledgeable in their duties. From the attention the patients get around the clock from every nurse, CNA, and orderly on duty, to the administration there to assist you and your family navigate the overwhelming financial process that always rears its ugly head. Insurance, Medicare-Medical, Veteran's Administration as well. Ive been able to sit in on a few Physical Therapy sessions with my father and have had the pleasure, and always educational, chats with some of the residents attending their daily P.T. sessions. Seeing the care these folks get and the progress they make to enter the next phase of their lives is really inspiring. I happened to have made a full recovery from my ordeal, despite being an amputee i have learned to walk again and its all due to those who cared enough to assist me. I can honestly say it would have been a much easier ordeal had I been admitted to Whitney Oaks. Abe Olsen has given his personal time and attention to my entire family when needed showing us that he really cares about those under his care and direction. Not just those assigned to rooms in his halls, but every ones families, both patient and staff, creating a supportive welcoming atmosphere needed to get through these challenging times. Id like to give mention by name, some of the staff that have made my whole family feel like we were as close to home as could be the countless hours we spent giving my dad the support he needs to get back home caring for himself and living the best life he possibly can. Rebecca, Kylanee, Demont, Berhane', the entire crew in physical therapy, reception staff and so many more. Thank You all. Though i hope to never need any of you again, I am thankful to met you when my family NEEDED you most. Sincerely,, The Pinney Family

I highly recommend Whitney Oaks Care Center. We are blessed to have their excellent staff. They…read moreexude the best of quality patient service/care; friendly and welcoming, too.. Love the facilities are nice and clean. THANK YOU MUCH!!! God bless you all.