First time needing a Flat Bed tow…read more I got a strong referral from my Certified Mercedes mechanic, Nestor's Motors, to hire Cachola Towing since I wanted a Flat Bed for my car. Bernie was very helpful and it was fun learning about my car and where the tow hook was located, etc. Excellent Service and Great experience to go thru insurance for full reimbursement! Yay!

Colbert was beyond excellent!! Twice he was able to do a last minute tow within an hour, drove to…read moreand from Maili and Waipahu. Took care of the vehicle, pick up and drop off was a breeze. Payment was sent through a link on the phone. Highly recommend using Cachola Towing!

Saving Charlie's number because if I ever get stalled again I will only ever go with 808 roadside…read more Not only was he super professional, quick, but so kind as well. I was pretty far location wise and no other towing company was able to help me. Despite the location Charlie helped get me and my car home safely! With his experience, I trusted him to tow my range without a flatbed and the entire trip home went smoothly (even on the freeway). So even if you need your luxury vehicle towed, TRUST CHARLIE! Although it took up a lot of his time he drove slowly and cautiously to ensure no accidents happened and didn't just rush to get the job done. Hoping to never stall out again but if I do I know who to call!

Charlie was so very helpful !! He and his partner towed my car. Both of them had been so nice to…read moreme! I would recommend this company!! Thanks again for all of your help!! You guys don't know how much I appreciate it!!

****HIGHLY RECOMMEND**** 10/10 Excellent Service & Fast…read moreResponse!!!!! I had an unexpected breakdown on the side of the road, and I was honestly a little stressed about finding a reliable tow service. Luckily, I found Ilae & Sons Towing and they made the whole experience so much easier. The tow truck showed up even earlier than expected, which was a pleasant surprise. Ron, the driver & owner, was fantastic--super knowledgeable, polite, and took great care of my car while loading it up. He's great at communicating & an honest guy! Very easy to work with! The best part? The pricing was transparent with no hidden fees, and the whole process was quick and efficient. I felt at ease knowing my car was in good hands. Highly recommend if you're ever in need of a tow! Great customer service, fair prices, and an stress-free experience all around. I won't be going anywhere else for tow service if ever needed!

My usual go to tow company wasn't available & decided to go with Ilae & Sons (pronounced Ee-La-Eh)…read more Their quality of service & availability was top notch! Was stoked they showed up before ETA & swiftly addressed situation. Not to mention their affordable Lock Out service was very reasonable. Being from Ewa, had to support my fellow Ewa Beach ohana. I can sleep comfortably knowing that I have a SOLID tow company I can rely on. Mahalos!!

I'm very happy with the service I received from Mo's Towing. The driver and the woman I spoke with…read moreon the phone were both extremely helpful. Would definitely recommend them.

Highly recommended !!!! Truck broke down Sunday night in the middle of nowhere and after calling…read moreroadside assistance and multiple locations (all closed) because of the weekend. MO's answered and towed my truck. Super decent price from Wailua to Honolulu. Super professional and amazing work. Thank you

I'm writing this as my service from Empire has just been done (even before the stated time)…read more. I called AAA for our vehicle being left on the roadside as it gave out on me while driving it. I had to leave it parked over night and decided I would have it towed back to our residence since our mechanic is closed til Tuesday. Denton called me as he located my vehicle (not by an address but only by landmark). I was home and ready to go down to meet him but he suggested since the vehicle is being towed back to our residence, he'll just tow it and meet me at home. Perfect. He came so quickly (roughly 10 minutes), unloaded the vehicle and wished us a nice day. Of course he's a local dude and we take care of our local people so he got a bottle of cold water and a treat from our bakery (special cinnamon treat made only during the holidays- our Mauna Kea bread). He even knows our bakery!! Everything was done so effortlessly and efficiently that I hope when we need service from AAA again, that Denton will be the one to help us. Denton, mahalo for your awesome service. I hope you come to pick up our vehicle when I need it towed to our mechanic on Tuesday.

Through the years, Kamuela, Kaena, Elijah, and the dispatch ladies at Empire Towing have been…read moreincredibly kind, helpful, and courteous. As a longtime customer with two old cars, they've come through during vehicle troubles like battery issues, towing, and gas woes which really eased my soul when I needed them most. So grateful for the entire Empire 'Ohana! Mahalo nui loa

Needed a tow for my nephew, he was stuck on the side of the freeway at midnight when his tire flew…read moreoff. JT got to him super quickly which I appreciated. Thank you JT for your awesome assistance.

James answered right away and was helpful in working out a plan for pickup. He arrived on time and…read morewas super friendly. Good pricing. I hope I don't need another tow but if I do I'll call James for sure.

My husband was driving home and his tire blew. Called A's towing and was pleasantly surprised by…read morethe quick response and very efficient tow driver. Late at night and still smiling and willing to help. Thank you Tony!!

We're so thankful to Tony and his excellent towing service! We were stranded at Pearl Highlands…read morecenter after our car wouldn't start. We tried to call multiple towing services, but they all quoted us either a 3 hour wait, or they said that they couldn't make it into the parking structure because there was an 8 foot clearance. Tony quoted us an hour wait because he was already delivering gas to another customer. He called us within 45 minutes to let us know that he was on his way. When he got to us, he was able to hook up the car and easily tow us back to Mililani. When we got to Mililani, he had to help us put the car into our parking stall. Let me tell you that this is where the magic happened. I don't now how he did it, but Tony was able to put the car into a small townhouse parking stall next to a curb. He has mad skills I was so impressed. Very friendly and very well priced. Hopefully we won't need a tow in the near future, but if we do, I'm glad that I know of A's Towing and Tony's friendly service. Mahalo Tony!

I want to take a special shoutout to Mike! AWSOME service and very passionate in what he does, he's…read morevery attentive to his surroundings and the safety of others, he also towed my van all by himself in a tight parking spot at foodland in Kapolei! he was right on time when he said he would be and very helpful! definetly going to be using his service if I ever do run into problems again, if you need any service please reach out to him he's a small company but with a big heart in what he does and for that I'm greatful for his help! Thankyou Mike once again! mahalo nui I hope you have a blessed day to you and your ohana sincerely, Napoleon Ohana

Mike was very understanding & genuinely listened to my concern, very personable & towing fee was…read morereasonably priced. Support these underrated small businesses and if you've used their services share your experience so more people will support. Thanks Mike for your professionalism & handling my car with he utmost care. I will definitely use your service for any of our future needs. Mahalo Nui!

I flew in from out of town to see family in the military. The first night caught a flat the owner…read morewas so nice he did everything he could to get the tire off and change it .we didn't have the tire lock to get the tire off he allowed us to ride in tow truck and went above and beyond. Great guy. Btw it was on my birthday it started out rough but he was so helpful he spoke to tire shop to try and get us in and out and they did just that. (They told us that it wasn't any available appointments)

We were rear-ended in an accident where the other driver allegedly blacked out, which caused us to…read morehit the car in front of us. Our vehicle was left undriveable, it wouldn't even start, so our insurance company assigned X5 Towing and told us to call them for updates. Their estimate via the app said it could take up to 65 minutes. We had already been waiting nearly 30 minutes with no word from them, so we called. And called. And called. Eight separate times, to be exact. Each time, no one answered, it just went to voicemail. Meanwhile, their Yelp page claims they're open 24 hours. Yet in the middle of an emergency, we couldn't get through to anyone (not even a call back). Out of need, we called two other towing companies. Both answered right away, both were polite, and both gave us realistic times (one in 25 minutes, the other in 15 minutes). We went with the one who could come in 15 minutes, and they showed up just like they said. That's the difference between being there when people need you and just being "available" in name only. X5 Towing failed us when it mattered most. One star. Update to their response: Hi Kristi, Thanks for your response, but I want to be clear; my frustration wasn't just about the insurance notes or your reception issues. It was about being stranded after an accident, calling your company eight separate times, and never getting a single answer or call back. As a customer, I don't know (and shouldn't have to know) the details of how the job is dispatched or what notes the insurance did or didn't include. All I know is that we needed help, your company was assigned, and when I reached out, I received silence. That's what created such a disappointing experience. Other towing companies answered right away and were able to assist promptly, which shows it is possible to handle situations like this with better communication. Even if you couldn't get to me quickly, a simple answered call, callback, follow-up, text, voicemail, or update would have gone a long way. I understand things happen in your business, but placing the blame entirely on insurance and cell service instead of acknowledging the impact on the customer feels dismissive. A more empathetic and accountable approach would make a huge difference.

Fast, friendly, and competent. Had a need to move one of my cars around my driveway to the carport…read moreso I could work on it. I called and within about an hour the project was done!! Mahalo

Wow! what an amazing experience mahalo for your knowledge and expertise. I recommend all kamaainas…read moreto this towing company. Mahalo!