I actually used Donald several of times but forgot to leave a review. Once was for my infinity gear…read morewas stuck he was able to order the part and fix it asap. He also helped my husband too on his truck and this time my rear signal and lights were out. He was able to diagnose the issue with the bulbs as well as explain what went wrong. I had one of the bulbs correct but still needed another one and he was equipped with the missing bulb I needed. I got my full value in services needed. Very reasonably priced! He was knowledgeable and very professional. Communication was very good and I just need one more thing fixed and he will be called to finish the job (waiting on a part). The HUGE convenience is that he's mobile and comes to you. This saved me from a potential traffic ticket if I didn't get those lights fixed. Mahalo Donald (DKG auto trucking services). God bless

We found the most amazing mobile mechanic super close to home. True Aloha Spirit from a honest…read morehardworking local who know was extremely knowledgeable and helpful. We had called inquiring about his services and explained briefly over the phone what the problem was with our truck and that we wanted to have him take a look to see what could be done to fix it He was informative, explained his diagnostic fee, sent us an invoice via email and scheduled an appointment in just a few days. He also explained the diagnostic fee went towards any repair balance, which I thought was such a phenomenal thing!! His communication was completely thorough letting us know when he was nearby, and felt like throughout the entire process he constantly communicated with us next steps, status etc. Communication is a HUGE factor to me, in exceptions customer service because it keeps the consumer in the loop and establishes a firm amount of trust in someone doing a service for you. Prior to him coming out we provided over the phone make model VIN year and Donald explained he was going to do some analysis on the car prior to coming out to see usual car maintenance by this age of this vehicle etc. I have NEVER been asked that for any type of repair work, at any shop etc. The willingness to do research on this specific car, made me feel like he was customizing this experience just for us!! Who does that? We were already off to an amazing start!! Upon arrival to our home Donald was completely thorough, we explained what we experienced while driving the truck. He briefly discussed a few possible issues it could have , then jacked it up to take a look. He ordered the parts we agreed upon a return time and true to his word he returned and repaired our truck. We test drove it to ensure the issue was resolved and it was like there was never a issue in our truck to begin with I find it extremely hard to find auto mechanics to be honest and not charge an arm and leg for there services and I am so happy to have found Donald's services. If I could give him 12 starts out of 10 I would!! He was honest, knowledgeable, informative, and the most important thing was the job was completed and our cars working perfectly!! Can't thank you enough Donald, going to be recommending your services to anyone who may need it!!!

I had an outstanding experience with Dealer Collision Group! I brought my car in to have a rust…read morespot on the passenger door repaired and repainted, and I couldn't be happier with how everything turned out. A huge thank you to Shayne Javier and Kai Kaneshiro for providing some of the best customer service I could ever ask for. From the moment I brought my car in, they made sure I was taken care of and kept me updated every step of the way. I had no doubt or had to wonder what was happening with my car because they communicated with me consistently of the progress and made the entire process smooth! The quality of the work was the best. They went above and beyond to make sure the rust was properly repaired and the door was repainted to a high standard. Shayne and Kai take pride in their work and genuinely care about making sure their customers are happy with the final result. What stood out to me the most was the level of professionalism, attention to detail, communication, and care Shayne and Kai provided throughout the entire experience. They made sure everything was done right and that I was completely satisfied before I got it back. I highly recommend Dealer Collision Group, especially Shayne Javier and Kai Kaneshiro, to anyone looking for quality body and paint work with outstanding customer service. They truly went above and beyond for me, and I would absolutely trust them with my car again!

Quality work! Very happy with the outcome of my car. If I ever need them again I'll definitely…read morecome back.

super cool, super honest, and super kind people work here! and of course, they know exactly what…read morethey're doing and will not hesitate to walk you through the process of how they are going to work on your car. they treated my CRV like a queen! plus, the shuttle service they offer is SO convenient. next time i need another repair or inspection, it's going to be these guys. guaranteed!

Went in to get my car checked as my carpets are always wet during storms. I've gone back to the…read moredealership a few times to get this fixed and all they told me was the drain was clogged by debris. They kept telling me the same thing every time I took it in. Nick assisted me and looked at the car first. He communicated his suspicions on what the issue might be. After I left the shop, he called me within 15 mins to let me know that he figured it out. Suggested to check the warranty first as well as provided solutions. He also suggested mold remediation due to the smell and for safety Will continue to come back as these people are so honest and trustworthy.

Had the wheel bearings done. They had an appointment available, price was spot on and they are…read morevery knowledgeable and honest with their work. Jessica replies even after hours to help with quotes and scheduling!

Very friendly and quick service! I was able to get my car in the same day and the price was…read morereasonable:)

After a minor fender bender that left a sizable dent in my front bumper, I used Yelp Projects to…read morefind a repair shop. Auto Papa immediately provided a quote. I visited their shop and they explained my repair options in detail. The day of drop off was simple and they explained the repair. At pickup, the repair was PERFECT! I couldn't even tell a repair had been made and the bumper looked like it did from the factory. I would highly recommend using Auto Papa!

I called in advance to make an appointment for an estimate and they said no need, just come and…read moreit'll be 10 mins. I did as they said and showed up. ALL 3 of the employees on the premises avoided me. No one even bothered to look at me. I tried to approach nicely saying excuse me, and all of them don't talk back. They just gesture their hands at me to go away. Like I am seriously shocked... Horrible service. To note, I did go to the office first because I read the sign. But no one was there and I waited with no one coming in to help me. So that is when I tried to ask the employees. I've never been here before so I wasn't sure if someone knew I was waiting since I had no appointment, per the phone call. Well, now I know to never come here.

Thank you for replying to me . You guys did what I wanted …read more I made humbug because of the brake fluid that's all . Your service advisor and the young lady that helped me kudos to you guys for doing a great job . And I just wanted to apologize for making humbug, sometimes I get paranoid about things .I just wanted to make sure I find someone i can trust working on my vehicle I hope in the future I can come back and I promise i will not make humbug and just let you guys do what you do no questions asked Thank you .

First of all, I would like to say the ONLY reason I decided to go with Pearl City Auto Works was…read morebecause they had 5 star reviews. After my experience with them, they deserve a 1 star. If I could I would give them a 0. 2 and a half years ago, I took my car to Pearl City Auto Works for a brake job. It cost me almost $5k to do it. Now they told me I gotta spend another $2400 to fix the same problem. My other half and I talked business with the owner's daughter Shay Nakamura about the situation and asked certain questions and she couldn't give any feedback to the situation at hand. She tried to give me a discount, but I don't think it was enough, considering I know for a fact they are charging me 3-4x the actual cost for the parts and then will eventually get more money back because of the cores. I text the number they text me with explaining my situation and there were no response. 2 phone numbers they text me from I left a text message, no response. That right there shows me that that they have poor communication skills. Communication was done with text. To be honest, I prefer real conversation with a person/company. I believe that they either did a poor job 2 and a half years ago or the quality of parts they used suck!! I got ripped off the first time and they tried to do that again the second time around. NEVER again will I do business with them!!

Service was quick, and I was taken care of in under an hour for my truck's A/C recharge. The…read morewaiting room was clean, quiet, and comfortable, making the short wait easy. The staff was friendly, professional, and explained everything clearly. Overall, a great experience, and I'll definitely be back for future service.

I called Top Level Cars to get my brake pads and rotors replaced as well as checking my check…read moreengine light (I thought it was the O2 sensors). I called them up and they were able to take me the same day, got it done in a few hours and were able to use my own provided parts. The shop is extremely clean and the bay looks organized, seems they work on many different makes and models. After picking up my car they didn't install the O2 sensors because I didn't need it. The guy at the front went through what the cause was and gave me some tips on preventing it and they didn't even charge me! Car is running great so far. Great service and they earned a new customer, I will be back to service my other cars here soon, highly recommend this shop.