Friendly and fast service! John and his team took great care to get my brakes road ready.

Certified Master Mechanics Honest and ethical. Clean clean shop where the owner and mechanic will show you exactly what is going on with your car and why it needs fixing now and what can wait until later. The owner John is bright and funny and really intense. I was witness to him dealing with nonsense, someone yelling and being rude on the phone, which he handled well: intense and not taking any disrespect, appropriate and straightforward as can be. I like him a lot. I went to this shop on the recommendation of a friend after Big O down the street told me there was nothing wrong with my brakes (a job they had done a while back) that I could feel were not acting right. Sure enough there was a seized bolt in the caliper that had made the brake start grabbing when I wasn't stepping on the peddle. I have the parts to prove it! I have a new mechanic now. I'm done with Big O on Mae Anne. read more

I'll add to the stream on one-star reviews and say simply to folks - STAY AWAY. Took my truck in for a tire rotation, and when I picked it up the owner explained that I _had to_ do an immediate front brake job because the pads were at 0%. He had prepared an estimate - for well over $1,000, which shocked me - and I saw he'd included rotors. My truck has about 30k miles on it. The wheels were back on, so I ran my finger over the unscored rotors and when he saw me do that he said "Well, we don't _have_ to do rotors. But it'll stop the squealing..." I have rebuilt transmissions; I know my way around a car. I told him I'd get back to him. For grins, I just jacked up my truck, pulled one of the wheels and looked. See the attached photo - which shows a brake pad with significant life left on it. They tried to scam me. Ask yourself why they wouldn't try and scam you too. read more

Alpha Tire & Car Care - Auto Repair Near Me - Reno, Nevada

Another rip off job by the owner, John. Myself in at least two other people have been to this shop where they supposedly fix your issue, but it's not fixed. Then you go back and pay more money. Then you go back again and pay more money. Total scam artist. Do not go here. read more

We were having problems passing our smog, so we took it into John,the owner of Alpha tire and car care. He was very honest and had integrity, very down to earth and no BS. His mechanic worked on it for less than an hour and charged us a very reasonable price. And now our car is smog and registered! Thanks to John and his mechanic , he didn't try and upsell , you need this part, or the engine needs to be replaced , or the transmission is bad ,that'll be $2000-$5000 as other mechanics in town have quoted us outrageous prices. Highly recommend Alpha tire and car care , great quality service!!!! read more

I see lots of weird reviews. I have dealt with this location and the owner for many years. Good quality and value experience. He has always been fair and transparent. Service has been good. I get most mechanics are weirdos and if you aren't a good communicator and don't try and engage with people where they are then that's on you! Also as a PSA, those auto warranty plans you pay a ton for don't cover the diagnosis cost which can be pricy. Don't blame the mechanic if you can't read the disclaimers! read more

I've been going to this shop for years, and I think it's the best around. John is so sweet and professional, and communicates so well with his consumers; listening carefully to what they are saying, and following through with what they are communicating. He never assumes anything, and does his best to finish the job quickly and as efficiently as possible! I would highly recommend this shop for all of your car repair or maintenance needs! read more

Called asking if they did alignments, got a 15-minute-long rant about how crazy unlikely it is for me to need an alignment on a 4-year-old truck. He instead believed I must've damaged something in the steering somehow and will likely need to throw new parts into it to correct this. This was his diagnostic over the phone without even seeing the car. His response when I told him I needed an alignment on a 2021 truck made it seem like I was stupid for even calling to ask about it. You know it's about to be a good conversation when they start off with " I'm not trying to be rude or anything" read more

very efficient and reasonable rates thank you Jason for referring me to this place! also great customer service by owner himself! read more

Update: All the negative reviews about Alpha Tires are true. NonStop Auto will be my mechanic from this point on. He includes pictures of issues he finds and a very detailed explanation of repairs needed, in his diagnostic service. He has integrity and will guarantee his work. He is also a very humble person, a huge difference from Alpha Tires owner. read more

Alpha Tire & Car Care - Auto Repair Near Me - Reno, Nevada

Five star! John fixed my blinker light for not much at all- the dealer would have been 4 to 5 times the price! super honest, fast and friendly service. I called about five other auto shops, and nobody could get me in except this one, and I was in and out in less than 20 minutes! read more

Total crookery. They charged $2,964 to fix my car. They had it for a week. They promised they'd "get it fixed and taken care of." I was so excited to finally get my car back, once I swiped my credit card....my fate was sealed. I couldn't even drive it a quarter mile from the shop without blatantly recognizing that it was in fact no better than when I brought it in. Follow-up attempts to make this right have been completely dismissed. STAY AWAY. I've never been so taken advantage of by a "service" shop. I read more

Stay away from this business!!! I had to sue the owner of alpha tire John Deleon in small claims court on Dec 15th 2022 after trying to get my money back from June 2022 for installing the wrong catalytic converter and 02 sensors and labor charged. It took the judge about 15 minutes to realize that John is un professional, a liar, and doesn't know his trade but will tell you that he's been in the business for 40 years and knows everything about cars. He's full of shit and had every excuse in the book to not pay me back when I finally had to take my truck to GMC. I took it back to alpha tire 5 times and they could not make my check eng light go out. GMC immediately called and told me he installed an after market which would never work for my truck and he should have known that!! It had to be an OEM part specifically for my vehicle. John finally told me to drive the truck with the check eng light on for 300 miles and the converter would eventually learn my vehicle. Yeah exactly, drive around with a check eng light on!! Judge had a good time with that too!! I should have brought some popcorn because it was very entertaining and I took great pleasure in watching the judge expose this lying piece of shit. I spoke with 3 mechanics and told them the story and they all said too bad you didn't read the yelp reviews about this business. I hope that Ive helped to avert anyone from using Alpha tire. You've been warned!! read more

Don't waste your time and money. Wanted to have the alignment checked on my truck. Left it with them for an afternoon. Finally, they called back and said that the alignment was busted and not good and it needed about $1600 worth of repairs (but they would give me a $200 discount). I went to another shop and they checked the alignment and provided paperwork from their machines showing only minor adjustments were needed. read more

I have been Alpha Tire customer since I moved to Reno 2002. Their service has always been excellent, timely, and reasonable priced. They have always communicated the cost and suggested services needed before repairs are done. I highly recommend this place. read more

Absolutely abysmal service. They should definitely not have "car care" in their title since they couldn't care less about your vehicle. And they take ZERO responsibility for something they did wrong. The reason that they are able to get people in so quickly is because their service is abhorrent (both customer service and their quality of work) and people with any self respect go to more reputable businesses. I'm kicking myself for not having looked at the reviews beforehand. If you are fine with taking a gamble on the quality of work done to your vehicle, by all means. But I 100% do not recommend this place. read more

If I could give a negative review I would. John is untrustworthy, his manager tried to intimidated me. I had a heater issue. 1 week later heater don't work, and the oil change was not done. John's excuse, they miss things. Avoid at all matters. I'm heading. Back today for a full explaination. $600 for no oil change or heater fixed. Update,3/14/2019. Went back to speak with John,he was hiding,his manager came out attempted to intimidated me. Once John appeared covered in pastry crumbs and could not look at me in the eyes. For 20 min we discussed his practice, then he made back babe comment that I should be careful bc he has my address, I advised him to be weary of threats,state down he blinked. I hope he does stop by. Have many ways to say Hola. ADVOID KEEP AWAY DO T GO. I WILL BE PICKING THE BUSINESSES. IF YOU LIKE TO JOIN STOP BY. I am also printing out all the complaint from telltale flyers. Threats the wrong man. read more

My dad is an older gentleman and had his truck worked on here. My dad supplied the replacement part but they charged him about $350 for an hours worth of work replacing the fuel filler neck going to the gas tank on his truck. When he got home, I checked their work only to see they just left it loose dangling there and didn't put the clamp back on that holds it in place. what even makes it better is they gave my dad the old part back with the clamp still on it. I tried to call them multiple times about it and no one seems to answer the phones so I went ahead I finished the job for them. From reading other reviews it seems they do spotty work (obviously) and try to take advantage of people, replace things that don't need replacing and over charge for everything too. read more

Alpha Tire & Car Care - Auto Repair Near Me - Reno, Nevada

Juan Carlos has always taken great care of me on any of my car needs. There is nothing but master mechanics at this spot and they also have financing available for larger bills. read more

I gave the owner, John the benefit of the doubt amongst his shameful reviews - which are blatantly true. I have an older car that needs to ultimately be serviced by my car's dealership. He basically rigged what I needed to be done temporary, knowing that it would not be the right solution, while fully charging me several hours of paid work while making it seem like he did me a favor. I'm disheartened and feel swindled. SAVE YOUR money and go elsewhere. He has a nice location, which is why he needs to hustle people so damn bad. I'm truly disgusted that the money that I gave him will now need to be spent again to my dealership. Yes, I should have known better but believed he could help me. Total hustler. read more

I called and was told to come in first come first serve. The owner was rude and wouldn't even assist with changing the headlights on my vehicle. So wasted trip and time. Got the impression they didn't even want to assist me. He even had the audacity to argue with me about not answering the phone and telling me to come in. Extremely poor customer service. Would not recommend even to people I didn't like. read more

It's Friday, and on Monday I leave on an 8 hour road trip and was trying to get my car road worthy. Dealership said no appointments available til next week! Found these guys while in search of an oil change and tire issue. My tire was slowly leaking, and I needed someone to take a look and tell me if I needed a new one. I have a warranty on my tires, but they are also only about a year old. (New car/tires) These guys were busy, but said to come back in 30 min to an hour, and they could do it. I went next door to get an oil change, and when I was done walked back here. They took it in, said I had a nail in the tire, and that they would plug it for me. Maybe 15 minutes later they said all done, and I said what do I owe you? They said "nothing". This is what excellent customer service looks like. What he might have made by charging me, he will so make up for with return service and word of mouth recommendations. So, thank you guys for taking care of me and my car! Appreciate it! read more

one of the best mechanics I've been to. had an emergency with my radiator and he got me in same day and fixed everything very quickly! he showed me the parts and video of the work which I was so happy about and he gave me a good price as well. I will be taking all my cars to him moving forward. definitely recommend read more

I needed flat repair, I called and was told I could get right in. I met the owner, John DeLeon and he got me hooked up in a matter of minutes. So friendly and efficient, I would definitely recommend this place! read more

Shortly after my engine was replaced, which took over a month, I broke down due to the grounding screw for my spark plugs coming out. I broke down three more times due to the engine before I had another shop look at my vehicle. When I received my car back it had a check engine light on, a horn that didn't work anymore, fog lights that were not working, windshield wipers that were malfunctioning, and my hood lach that was reassembled incorrectly. I was blamed for all these problems by the owner John. I took the car to Co auto to fix my hood. They were able to repair most of the issues and gave me a detailed discription of probable cause. Basically saying the last person in here didn't reassemble or plug anything back in. Aside from being a poor mechanic their customer service was even worse. Trying to figure out and talk about my issues with his work I was cussed out, cut off, and accused of using an outside technician before going to Co auto. The only positive thing he did was fix my slave cylinder for free, and let me use his 4runner. read more

Do not take your vehicles here. They will say they do the work, but don't and make you feel inferior. This place should be reported to the BBB. Stay as far away as possible! read more

This mechanic shop is very rude, sloppy work that most likely you'll have to get fixed somewhere else and if you call to just have them look at their own repairs they'll just ask for more money! Had a seal to repair a coolant leak and after losing a quart every 100 miles after they "repaired" the seal they said to give them $2,000 to fix it again. Juan seriously thought I'd be a returning customer. After I said no he hung up on me! Their business should seriously be shut down. I'll be suing them for negligence! read more

Scam artists! I moved to Reno from Tennessee in 2017. Shortly after arriving, my catalytic converter went out. I called Alpha Tire & Car Care since they were within 5min of my apt. John, the owner told me I had to have a California approved catalytic converter and just the part would run over $2,000.00. I did my own research and quickly realized exactly how full of crap he was. Nevada does NOT require a Ca. approved converter! I purchased my own converter online for $300 and paid another shop $200 to install it. Take what these jokers say with a grain of salt and do your own research! read more

Alpha is the best, don't believe the naysayers! I've been dealing with John, Frank, & Carlos for years! I'm Steve Barnes the Co-Owner of the largest black vehicle service in Lake Tahoe and they're the best hands down! read more

Would give a (- 5). I believe this outfit tried to sell us services that were not needed nor wanted, at excessive cost, and were hostile when the services they recommended, were not bought. My spouse paid for the evaluation service, but our keys were not returned until after the proprietor lectured and antagonized my spouse. Our A/C worked as we drove our vehicle into their care ( this was not the issue for which service was sought). It did not work after leaving this garage. We took for a second opinion who found the A/C tubing was loosed at an easily accessible spot. I suspect some kind of retribution, but can not prove. The good news is we found a reliable mechanic else where. Beware of these guys. read more

Bought a Groupon for this location and brought my car in today. It is owned and worked by a family. Super friendly, competent, and timely. Love supporting local and will DEFINITELY be using again in the future. read more

Came here for them to replace my tires (since I already bought them) and alignment. Thought they did a good job since my car didn't break down after that. They informed me about my struts needing replacing, which I am very thankful for, but I had my back struts replaced by another mechanic, who is a close friend of mine, since I didn't want to pay $680 for this place to have my struts replaced. I went to another place to have my realignment after only to find my initial alignment was out of line. I guess I paid $70 for this place to not even align my car correctly. Joy. read more

After installing my winter tires at 'Alpha tire' in Reno, tomorrow I am taking my car to a shop I know I can trust to ensure my tires are safely functional. They were not that busy, and if this represents their level of service quality, I think I know why. One of several examples included inflating the tires at various pressures ranging from 32lbs to 40lbs. The owner seemed like a nice guy, and I hope he gets this straightened out. read more

I have been taking my vehicles here since they opened. They have always been up-front with repair costs, and helping me prioritize future repairs. Their work is consistently exceptional. Great owner, great employees, great business. read more

Will never go back to this place again!!! Took my 2016 Nissan here for a tire rotation. Was told I needed new brakes and rotors. Was first quoted at $850.00 then after I said no the price was dropped down to $550.00 15 minutes later. I still said no. I later had a mechanic friend look at my brakes and personally showed me all my brake pads looked like new and my rotors were fine. My family and I will never take any of our 5 cars back here again. . read more

I thought I had discovered a good neighborhood car repair and maintenance shop...however...over time (and much money) I have come to the conclusion I was wrong...especially when my sister came home terribly upset because John told her she was driving a "Death Trap". He had not even looked at the problem personally. Why would you say something like that...because she's a woman and doesn't know what to do? That's cruel and crooked. Especially since I took it to someone else the next day and was told it was a sway bar that came loose...they fixed it and didn't charge me a dime because of the story I told them about Alpha. John can talk football with you all day long and take your money with no conscience. They would do little favors for me knowing the big payday was coming and trying to keep the bank open! I'm sorry I was wrong about them...personally, I had no problem with the guys. It's business-wise where I wasn't too smart. I'm in the process of collecting the names of reputable repairmen. read more

I'm on a cross country road trip and my AC compressor broke right outside of Reno as I was on my way to California. I called no less then 5 repair shops to determine what my issue was and this shop was the only one willing to take me in immediately. I worked with Frank and he was amazing! He tried everything he could on my car and even when we realized it would not be such a quick fix, he ordered the part immediately and offered next day service. I was really lucky to have such great service on short notice. I would trust Frank with my car again! read more

Do not take your car to Alpha Tire & Car Care. The name is ironic because they can't repair a car, and they don't care! I took my truck to them because it did not pass the smog certification. They told me it needed new catalytic converters. After paying $3000 for new catalytic converters. And after bringing the truck back four times. It still cold not pass the smog certification. I took the truck to a different mechanic, and they replaced a sensor. Now my truck works! Avoid this place! Unprofessional, unreliable and incompetent. read more

Car brought in for tire swap. Somehow they removed the differential drain plug. Going to call tomorrow and see if they own their mistake and make it right. Willing to give them a chance to make it right read more

While hauling some appliances for daughter yesterday afternoon ( Temp 99 ) top radiator hose decided to release some unwanted coolant. Manages to get the job done and home . This morning went to Alpha tire explained my problem took me right in. Needed a ride home and the lad gave me one , I was going to rent a car thinking it would be a couple days for new hoses and cooling system flush. Service writer said it would be done today . They were getting busy so thought it would be late afternoon, 1230 jeep ready reasonable price , great service. I had this shop do some extensive work for me a rear or so back and got the same good service read more