Alpine Special Treatment Center (ASTCI) is a very unique facility that offers excellent job…read moreopportunities with room to grow. ASTCI is committed to providing the best client care available and opportunities for employees to gain incredible experience working with individuals with chronic and acute mental illness. The work environment can be fast paced at times, and stressful in certain moments. However, the Program Department's management is very supportive and helpful. I can honestly state the Program Director and Assistant Program Director are the best supervisors I have had in this field. Beyond that, the "direct care staff" care for one another and help each other out when working on the units. The teamwork at ASTCI is beyond excellent and the training ASTCI provides ensures that staff are well trained. In addition, veteran staff and supervisors offer ongoing training and support after the initial formal training period. At ASTCI one has the opportunity to grow as a clinician and person. There are frequent salary raises and self care bonuses, as well as annual raises based on performance factors. The pay is standard for mental health in San Diego County. Having worked at other companies within mental health in different counties, I am confident that Alpine Special Treatment Center is the best place in mental health I have worked. It is frustrating to read the poor reviews coming for a minority of disgruntled past employees who left because they were not good at their jobs. Please take them with a grain of salt. Alpine is a great place to work, learn, grow and mature in the mental health field.

BEWARE OF GLOWING REVIEWS FROM EMPLOYEES. Reviews on a business should be from a customer…read moreperspective. Not from those who work for the business and are likely going to be "encouraged" to give 5* reviews. This is one of the biggest reasons I am not a fan of Yelp. It's terribly manipulated and allows, even facilitates, bias. There's one bad employee review from Andrew J here as well. Although, it also goes to bias, at least it shows some insight on this business. In regards to MY experience with ASTC, I think ASTC is the epitome of the state of our mental health system in California. It's unfortunate, and I think businesses like this are exploitive and not as helpful as "advertised." My son was there for nearly two years and although he was "safe" from harm, I believe the ASTC is a common business model of simple warehousing of the mentally ill. There was very little, if any, "rehabilitation" or "transitionary" resources, therapy, or "treatment" which ironically, IS IN THEIR NAME. I've found many of their policies antiquated, useless, and in some cases downright counter productive. Unfortunately, there are very few choices for Californians suffering from mental illness in the residential care establishment. Most are financial machines that merely manage their population by sedation. It's impersonal and NOT a "treatment." Certainly, not anything "Special." The residents have NO access to classroom programs, rehabilitation programs, vocational programs, or anything else that appears to prepare them for transition to independent living and life skills. They have no access to computers, cell phones, or Internet access in any form. Visitation is very limited and on most days in an inadequate environment, and you can't even enjoy your meal with your loved one. I've read the reviews from the employees that were not happy there, and it comes as no surprise. My experience with the staff was not always pleasant and the low morale was apparent. In fairness, they were not ALL unpleasant. People are all individuals and handle things differently. However, if you have anything to say to staff I almost forgot to mention, I saw no evidence of any encouragement of physical activity or access to a recreational facility aside from a caged in (15' X 30' maybe) patio with table and chairs, but NO exercise or recreational equipment to speak of. You don't have to be a doctor to know that physical activity is directly correlated to mental health. Someone should also speak to their "dietician" and dramatically change their diets. Every meal and snack time my son spoke of was full of carbs and sugars. The only restriction I witnessed was their policy on caffeinated drinks. Again, that's great. But, seemed like more of a self serving interest for the staff to not have their residents given anything to counter their ability to manage them. It's a warehouse and your loved one is inventory.

I am leaving the best of the best review possible for Ramona senior Manor because I have been…read morehelping the staff get health insurance for years and because I personally know the owner and some of the employees that work there. I can assure you that the staff and the owner are absolutely wonderful people, they are all caring and loving and really only want the best for their clients. They are also building a new facility right by my house and I can assure you that is is FIRST CLASS.... Jim is going all out to make it the most beautiful place you will see, anybody would be lucky to be in this facility and be a pert of the Ramona community. If you are hesitating, don't hesitate another minute, Ramona Senior Manor is an amazing place to be at.

I was a home health and hospice nurse for 40+ years. When I had to place my loved one this was the…read morefacility I chose. My Mother-in-law was a difficult resident due to confusion, combativeness and being confrontational. She was a resident for over 5 years. Wonderful interactive activities and care. The food is great. She could not have received any better loving care. Worked well with hospice team to give comfort care.

The care our relative got was excellent. Very warm and caring nursing team. They accommodated his…read moredietary needs, meals on time, facilities clean. We used their services for one year.

Our father's last few months and holidays were filled with attention, care and love. My sister and…read moreI realized that our 96 year old father would need senior, residential care last August. We discovered The Gardens By The Sea, toured and soon moved our father into a comfortable room. It was an adjustment for him, but he was well cared for, still welcomed many visiting friends and family, enjoyed the weekly entertainment groups, the delicious food as well as the Turner Classic Movie channel on their cable. Elsa and staff were friendly, detailed and professional. Owner, David Cooper, was often present to say "Hello" and ask if all was good. We definitely made a wise decision for the benefit of everyone in our family. Thanks to everyone at The Gardens by the Sea! J&J

Lise was amazing to work with when I really needed help finding a new home for my mom with the…read moreproper support. Highly recommend reaching out to her!

My sincerest gratitude to Lise for her expertise, compassion and professionalism during a difficult…read moretime for me and my family. She was a comforting guiding light as we needed to quickly come up to speed on an area I was basically clueless about. She stayed in contact and provided realistic options. I never once felt like she was motivated by a referral fee as I did with other contacts who reached out and could definitely see that she was placing the needs of my father and my family first and foremost. HIGHLY recommend.

If I could give this negative 5 stars I would! I wanted to schedule a follow up ER visit for my son…read moreto get his lungs checked after a bad bout of bronchitis and chronic cough. The earliest appointment available was a month and a half out. The day of the appointment finally arrived so we went to the appointment this morning, which I thought was scheduled for 8:45am. Showed up at the clinic at 8:30am, waited in line to check in only to be told by reception we were in the wrong suite and to go down the hall. We did so and I checked in with another receptionist. He had me fill out a one and a half page form and then proceeded to tell me the doctor was not going to see us because we were late. I said, it was for 8:45? He said no, it was scheduled for 8:30. We were literally only 8 minutes late and no one else was waiting in the waiting room at the time we arrived nor by the time we left. He asked if we could come back later that afternoon instead. How does a doctor go from having no availability for a month and a half to 3 available appointments on the same day? Not only that but the nurse came out to ask me questions about my son's medical history. That is not HIPPA compliant to do that. The audacity of that Medical Deity to say he couldn't see us for being a few minutes late. Meanwhile, whenever we actually can be seen the doctors always take their sweet *ss time to come to the treatment room. Making you wait anywhere between 15-45 minutes. Trying to get a correct and timely referral from this place is also another nightmare. Your literal life hangs in the wait of these doctors and their mistakes. Not recommended and we will not be returning.

I have gotten the best care for my two special needs children,the best pediatrician Lars Stensman,…read morewe've had so far. And we always get seen right away there's never any negative energy it's always professional and friendly. I have had bad experience at the Campo location so I appreciate this location all the more

The short story: -obscenely overpriced…read more-fraudulent -neglectful The long story: When my grandmother moved into Aerie Meadows, she was ambulatory, (mostly) continent, and in good health, besides having dementia. Over the course of approximately 3 months at Aerie Meadows, my grandmother: -developed pneumonia -got UTIs which led to kidney damage -became immobile -became incontinent -developed blood clots in her legs that were left untreated and spread to her lungs -had to go on oxygen -was rushed to the ER and hospitalized TWICE I get that it's really hard to prevent pneumonia and UTIs in nursing homes. However the rest of these problems were directly caused by Aerie Meadows' neglect. Instead of allowing my grandmother to walk (with a walker) and use the bathroom at will, they kept her bound to a wheelchair and made her urinate and defecate in diapers (which, of course, led to the UTIs). So, within no time, my grandma was immobile and incontinent. And, over time, the immobility led to blood clots in her legs, which eventually spread to her lungs. What's worse, when my grandma became immobile and incontinent AS A DIRECT RESULT OF AERIE MEADOWS NEGLECT, Jan, the owner/operator, had the nerve to try to upcharge us $800 per month for a higher level of care. And, the most absurd and infuriating part: After her second Aerie Meadows-induced hospitalization, my grandma had to go to rehab to regain some mobility. On a Friday, the rehab center announced that my grandma's mobility improved and she could be discharged on the following Tuesday. That day, Jan informed us they would not allow my grandma to return to the nursing home because she was too difficult to care for. (May I remind you that she and her staff were the impetus for my grandma's rapid decline and my grandma has somewhat improved as a result of hospitalization and rehab.) This meant my parents had one weekend to collect my grandma's things from Aerie Meadows and find another nursing home for my grandma to move into. It's also worth mentioning that technically this is considered a breach of contact. Additional notes: -They promise daily activities and exercise for their residents. They do not deliver on this promise. They basically just sit the residents in front of a TV all day. -Their rates are higher than average for the area, but they offer far fewer amenities and obviously far worse care. -Unlike most nursing homes which have 24/7 visiting hours, they have limited visiting hours. -Rather than listening to and acting on advice, Jan is a master of making excuses, deflecting constructive criticism, and finding ways to try to increase costs.

From the owner: We are an upscale 6-bed residential care facility for the elderly, or RCFE. Aerie Meadows is a…read moredelightful home with lovely views of Dehesa Valley Just minutes away from Alpine And El Cajon, Ca. We specialize in Alzheimers and related Dementias.

Visiting Angels has been providing care for my 98 year old mother for several months. During that…read moretime, we have had the opportunity to meet several of the staff. Rachael has been a joy and great assistance to my mother (and me!). Several times I have needed extra care for mom at non-work hours. Each time, I've reached a service which connects me with Soheila (co-owner) who arranges for the needed coverage. This has included overnight coverage arranged at the last minute as well as early morning assistance. The set-up was easy and quick. The invoice comes regularly and we've had no problems with billing. They also provide a "pre-paid" gift card that we pay for so the caregiver has money accessible if she needs to purchase items for mom. With much of the family dispersed, Visiting Angels has been a great boon for the family. I discovered them by visiting another client and I would recommend them to others.

The Worst Company To Hire For Senior Care ! They were not sticking to any schedule what so ever ,…read morethey were doing as little as possible , My Dad was in need of help , but again the staff wasn't doing anything to make it easier , they were using cheap labor he had to have his meds a certain hour and they never cared , we fired them . Not worth the money , not worth the services " no stars ,

very good service! love all the nice caregivers...would highly recommend to anyone looking for help.read more

My family and I would like to pass along our sincere thanks to All Heart Home Care in support our…read moreour father's care. In just one day after notifying them of needing caregiving, they provided caregivers for 24-hour support. Their on-line portal shows in real-time the caregiver scheduled and when, which is very convenient. We appreciate the team of Cynthia, Ben and Gina for their timely responses on email and making themselves available to us at all hours of the day. Cynthia and Ben have been awesome with their communication and scheduling of care givers. Everything is done very smoothly and professionally by them. Thank you to Gina for the administrative support. The caregivers are trustworthy, know what they're doing and very professional. I would highly recommend All Heart Home Care.

Best caregivers. Very dependable always there and always on time. They do everything from bathing…read moreto clothing to feeding, Cooking meals and even light cleaning. We completely recommend them for any family member or friend. Karen is the best if you can get her she treated us just like family

Excellent care. Reliable. Professional and kind. The caregiver does it all, from bathing to…read moredressing to making healthy meals. She is fantastic.