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    Alps Pool & Spa Service

    5.0 (5 reviews)
    Closed 7:00 am - 7:00 pm

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    5 years ago

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    13 years ago

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    Naturescape Pools

    Naturescape Pools

    4.5
    (70 reviews)

    We had an outstanding experience with Naturescape Pool Remodel! From our very first meeting, David…read moreSalem stood out as someone who truly cares about his clients and takes pride in his work. We had 4 bids when we were ready to remodel our pool and David was the most knowledgeable and trustworthy. I am very thorough when getting bids for projects and David checked off all the boxes for being the right person to work with. He was professional, responsive, honest about timelines and pricing, and incredibly easy to communicate with throughout the entire project. We had a vision for what we wanted and he helped us make it happen. We added a Baja shelf, water features, new lighting, upgraded our spa jets, added a new deck, replaced all our concrete, installed drainage throughout the backyard, built a new gas fire place pit, and installed new pool/spa equipment that is all automated and accessible on a phone app. What impressed us most was David's attention to detail and commitment to quality. He didn't just "renovate a pool" -- he completely transformed our backyard into an oasis. The design, craftsmanship, and finishing touches exceeded our expectations. Every element feels intentional and elevated, and the space is now somewhere our family and friends love year-round. David made the process smooth and well-managed from start to finish. His crew was respectful, efficient, and clearly skilled at what they do.We couldn't be happier with how everything turned out

    From start to finish, my experience with Dave was stellar! The design, craftsmanship, and overall…read moreservice was outstanding. I would highly recommend Naturescape Pools to anyone looking to upgrade your backyard living space. Our backyard feels and looks like a resort. It's a true oasis!!! Thank you Dave!!!

    Taylor Made Pools

    Taylor Made Pools

    4.1
    (53 reviews)

    The good news is that today, after 1 year, 8 months, 2 weeks, and 2 days (625 days) since…read moreconstruction began on my pool project, the contracted scope of work has finally been completed and Riverside County has officially finalized my pool permit(s)! The bad news is that getting here was an absolute nightmare! Despite the fact that Taylor Made Pools failed to complete this contract, the owner recorded a lien against my property (demanding payment for the full contract balance, plus interest and his attorney's fees), the owner refused to remove the lien (even after it expired), and the owner has been gaslighting me since the contract dispute began. It took nearly a year to get through the entire process with the CSLB and for the investigator to refer the case to CSLB-sponsored arbitration. On 01/28/2025, we both presented our case and on 01/31/2025, I was awarded financial damages and Taylor Made Pools was ordered to remove the Mechanic's Lien. After completing the necessary repairs, I had to call for the pre-plaster inspection, hire a contractor to install the mini pebble, a contractor to program all of my equipment perform the 'startup' procedure, and another contractor to install the artificial turf. I also had to purchase the suction cleaner that was included in the contract, but not provided. Needless to say, this project was NOT completed for the agreed upon contract price.

    What an amazing experience it was working with Taylor Made from start to finish. Craig was amazing…read moreand so responsive and always helped me in everyway possible!! No complaints get a pool by Taylor Made

    PoolgenX

    PoolgenX

    4.6
    (120 reviews)

    What I greatly appreciate are the people that responds to my phone calls. I always talk to a…read moreperson(never a machine) and answers at a timely manner, they're very attentive and helpful with my concerns and tries to resolve any concerns I may have. All their service technicians are very responsive and reliable. Geo did the first assessment. He answered all my questions and did a good job in the first pool cleaning. My regular technician is Erik, he also answered my questions and concerns. He is doing a great job in maintaining our pool. I would highly recommend their services. The monthly cost is reasonable.

    I've had Poolgenx for about 1 1/2 yrs. It's hard now a days to get a pool service that is…read morereliable, knowledgeable n good with pets. Poolgenx has staffing issues, accounting issues n lacks in customer service. Their management team does not have the time to address issues or return a response to text messages. I have a very large pool that if not cleaned or treated properly will develop yellow algae. Because of Poolgenx staff issues their techs do not pay attention as they are brushing the walls of the pool to add additional chemicals if there is algae. Their rotation of personnel n lack of clients key control, have created a lot of issues. A recent tech never returned the key to my gate. It has taken PoolGenx over a month to provide a lock box for their lack of control. Currently my pool service is in limbo because the current tech does not know who will be assigned to my pool. As to accounting issues, I've had PoolGenx tell me that I was past due on my account about four times. They are set up on auto pay but even then PoolGenx argued that they never received payment. Thank goodness for B of A because they quickly called PoolGenx to confirm payment had been received n they had deposited the check. Finally, when hiring a pool service I have to make sure their staff are good with dogs. I have 2 Boston Terriers n they are very friendly n loving. One pool service company tech used the pool pole that is used to brush the pool to hit one my dogs. I have cameras throughout my property so I can monitor everything, so when I saw that I immediately fired the company. The cameras also confirm how much time techs spent cleaning my pool and how much chemicals are used. It's a shame you cannot trust some service companies to provide the service you are paying for.

    Alps Pool & Spa Service - poolcleaners - Updated August 2026

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