Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I had received an error message on one of my Noritz water heaters. Other service companies tried to…read morescare me into thousands of dollars worth of service, or were pushy and not considerate of my time. When I called The Water Heater Company, I spoke with someone immediately and he listened to my issue and then explained clearly what they would recommend. Their price was competitive, and they were able to get service done quickly. They serviced both of my tankless water heaters, and repaired one motor that was working over 100%. Shawn came on time, was courteous of the property and communicated to let me know where he was in the process and what to expect. Will definitely use again!

I highly recommend this service because they responded very quickly to my needs. I have used them…read moretwice, for two different plumbing needs. Once there was an issue with my water pump. The second time they came out to help fix a leak from under the kitchen sink, that flowed outside the house. The work was good and efficient. I am quite pleased that they are courteous and it's easy to set up a time for them to come out. Thanks again!

Jake was able to show up same day, show me what was going on with a drain Cabrera…read moreCamera & offer solutions at fair price. What now could you ask for? Highly recommend, will use again.

Promptly responded when I asked for a quote…read more Service was amazing. Hydrojetted my pipes and showed me video of before and after. Charged a fair rate and didn't try to upsell me. Highly recommend.

Gary is top-notch. I submitted my inquiry and he called right away to ask some questions to make…read moresure he had a good understanding of what was happening. I sent him a couple of videos of what seemed to be the problem and Gary gave me an assessment. This whole thing started because I had another plumbing company that had a lot of advertising and branding on their vans come out. That company said that I needed to spend like $25,000 for a liner replacement. Gary took a look at some of the videos and said that he could probably fix it and there might not even be an issue. Gary came out the next day, cleared the whole pipeline, and gave me advice for the next time. He only charged me way, way less than that $25,000. You should definitely hit up Gary if you're looking to get your problems fixed.

Scheduling.Great. Carlo's arrived within thirty minutes of my call…read more We didn't even have to pull out the refrigerator. We went to the base ment and found the water line to the refrigerator. We found it was off so he disconnected it to guarantee it wouldn't deliver water to the new refrigerator. All this took less than Thirty minutes. He was easy to talk to and was agile, friendly and direct. I highly recommend his company.

Can't recommend Carlos and Frank highly enough. They replaced my old toilets and did fantastic work…read morefrom start to finish. The whole job was clean, efficient, and done right. There were no leaks, no mess left behind and everything works perfectly. Beyond the quality of the work, they were just a genuine pleasure to deal with. Friendly, professional, and respectful of my home the entire time. If you need plumbing or toilet replacement done, these are your guys. I'll definitely be calling them again for future projects.

Just want to reiterate how impressed I am with Charlie's Sewer. Had a small drip from the pea trap…read moreand Mason came out and fixed everything up perfectly! Great company!

Juan Ortiz helped me so much with my clogged toilet! He was very fast and helpful! !!read more

Dan was able to come out for a quote the first day called. It was late afternoon. I liked him…read moreenough that I felt comfortable not bothering to getting a second quote. He and another began installing the water tank heater the first thing the next morning. Chatgpt had actually listed him as one of their top selections.

Excellent experience with Free Flo Rooter Drains and Plumbing. Patrick was responsive,…read moreknowledgeable, courteous, and professional from start to finish. Communication was great, and the quality of his work really stood out...clean, precise, and done right. The price was also very reasonable, especially for the level of service and quality of the work. It's refreshing to work with someone who clearly takes pride in what they do. I wouldn't hesitate to call them again and highly recommend Patrick and Free Flo.

Well communicated pricing , fair and honest. Timely response…read more Their communication preference is text message

Clearly this company does not need add'l rave reviews from me, someone who didn't even wind up…read moregetting work done with them. But I couldn't NOT leave a review because Natal was so wonderful. Long story short, I changed plans and am no longer getting a new water heater. But the friendly help and stellar communications from Natalia were appreciated and impressive. When I sent her a photo of the existing water heater and expressed concern about what the new, tankless water heater would look like, she sent AI (or photoshop) -generated images showing exactly what it would look like in my garage. When I shifted gears and said "Maybe we can put it outside, she addressed all of the logistical concerns, sent a tech out to go over the situation, then generated an elaborate quote that broke everything down beautifully. And then, of course, I used ChatGPT to troubleshoot what can go wrong with moving a water heater ten feet, while changing from tank to tankless and going from interior to exterior and it gave me about twenty concerns. Most of them seemed like AI nonsense but some of them were good points. Make sure your gas meter is X size, make sure your gas line is 3/4", many concerns about re-circulation situation... I'm sure the Natal and her techs new all of this and knew to determine some things on the day it was installed but Natal took every one of my concerns to heart, realized some were valid concerns that were not addressed on the first time a tech came out to quote the job so sent our another tech to take a closer look. And then I never did the job... Natal was as pleasant and sweet the last day as she was the first day. Just eager to gain my trust and do the job. Clearly, that has been most people's experience, too, as i look at these other reviews. Look, I don't get the impression that On Call Water Heaters shows up with three brand new vans all emblazoned with the name of the company in a full vehicle ad-wrap and the price she gave me reflected that... smaller outfit with less personnel that gives good pricing and good service with a good attitude. As usual, it's one or two people at a company that make it stick out and in this case it's all Natal.

Honest and friendly, I recommend Teddy's for water heater repair. I have an older water heater…read morewith a mechanical control and the pilot wouldn't stay lit. I was hoping to avoid an expensive replacement. Teddy responded promptly and Sam was at my house within the hour. Sam fixed the broken part (thermocouple) at a very reasonable price and had it done in about 20 minutes. Great value and good service!

My husband contacted them via Yelp to take a look at our water heater since it stopped working…read more It's a pretty old water heater and we had someone else come check it out over the weekend since Teddy and Sam were tied up. Immediately, that other company suggested that we replace the unit as soon as he looked at the water heater. No inspection, no looking around, no anything. A straight up sell. We decided to pass on them and waited for Teddy and Sam. Sam came through and troubleshooted the issue. He was able to fix the water heater. I love their quick and friendly service and they were really good at communicating via Yelp, text, phone and any other means. Honestly, I would recommend them to anyone. They are our go to Water Heater Installation/Repair company.